I stopped into Palumbo's last week looking for some help with finding an AirTag I thought was put…read morein my car. Jerrell was kind enough to help me that same day a few hours later with no questions asked. I had never stepped foot in their establishment prior. He put my car on the lift to look for a device, he was not able to find anything but told me to come back anytime if I had any additional information. This type of kindness really went a long way for me. I won't hesitate to bring my car there for service because of the way he went out of his way for me and didn't have to. He didn't charge me a dime! I highly recommend Palumbo's if you are looking for a business that genuinely cares. Can't say enough great things about them!

Not the best experience here. I inquired about service on my diesel truck. The woman at the…read moreservice desk was rude and didn't like the fact that my mechanic friend and I had an idea of what the issue could possibly be. I understand they have to do their own diagnosis, but they could've been much nicer with how they handled what we thought it was. I felt very uncomfortable and didn't like how I was treated. I asked to speak to the mechanic and they wouldn't speak to me.

Disappointing experience under a tight deadline for car to travel to another state and appear for…read morefamily wedding photo shoot. I was told my car was ready for pick-up but the engine work was apparently still in process, and things were not completed or not working properly. Internal communication went sideways somehow this time, but past experiences were better. Was able to get the repairs completed at a different garage in time to make the wedding.

Extremely happy with the way they treated us as customers. Very friendly, very respectful. Changed…read moreour Cat Converter on our older Volvo. Very quick very professional. Reasonably priced. I find it hard to trust people working on my cars but these guys are great. I highly recommend.

Stopped by because there was a screw in my tire. Immediately resolved the issue and took great care…read moreof us. Couldn't recommend them more.

Thank goodness we finally found a full-service mechanic we can trust. Even after the warranty had…read moreexpired, we had continued taking our Toyota Camry to Westbrook Toyota for service. Took it to Toyota last week for a routine service and told them we heard a funny noise coming from the car as we were driving. After examing the car, they had a diagnosis: we needed four new tires (approx $950) and a COMPLETE replacement of the ENTIRE exhaust system, as a pipe was somehow bent and impairing something else. That added up to another $2,300. We asked around, and from the high recommendations we received for Hammonasset Service Station, we took it there. Rich looked at the car right away. He said it needed TWO tires, not four, and could not find ANYTHING WRONG with the exhaust system! Thank you and hello to Hammonasset Service Station. Goodbye, Westbrook Toyota.

After being referred here by Firestone Auto Care in West Haven when they couldn't pinpoint the…read morecause of the whirring sound coming from my vehicle, I was skeptical at first. I thought I was going to need a brand new transmission that would cost half the value of my car, which gave me overwhelming anxiety. However, when I decided to pick up the phone, I greeted by their wonderful front desk staff, who offered me an appointment the next day. When I arrived for my appointment, I was greeted warmly and given reassurance that my vehicle was in good hands. They were even able to diagnose my car noises on the same day I brought it in! When I was called with the results of their diagnostic testing, I was given a sigh of relief as the noises were coming from the wheel bearing as opposed to an internal noise from the transmission. They also recommended doing a transmission tune-up which I gladly accepted as it had been more than 70,000 miles since my last one. Even though all they did was a transmission fluid exchange, my car runs just like new, without any slipping of the transmission! If this was a random transmission shop, they would have easily tried to sell me a brand new unnecessary transmission for thousands of dollars I didn't have while keeping the actual source of the noise hidden from me. Thank you to Bruce from Firestone of West Haven and Brian at Jerry's transmission, for your top-notch service!

It's never fun to pay for car repairs, but Jerry's took great care of my car. Their quote was…read morealmost exactly what other mechanics estimated, but I felt better having my car go to a transmission specialist. They came in early and stayed late to get my car repaired. Very friendly service!

Came here for my emissions test. Nice waiting area. The person I presume…read moreIs the owner was friendly and efficient. I'll definitely come back again.

Outstanding, Honest Service!…read more I can't say enough good things about A-1 Complete Auto Care in Guilford! I recently brought my car to Town Fair Tire in Wallingford for a slow leak in my front passenger side tire. They told me there had been a plug that came out and the tire couldn't be repaired. Not only had I never had a plug in that tire, but they also insisted I needed a brand new tire--and even suggested replacing all four, despite my car only having 26,000 miles. Wanting a second opinion, I brought my car to A-1 Complete Auto Care. They quickly identified the real issue: a nail in the tire. They confirmed there had been no previous plug and were able to patch the leak with no problem. Their honesty, professionalism, and straightforward service completely blew me away. Instead of trying to upsell me on tires I didn't need, they provided a simple, effective, and affordable fix. I couldn't be more grateful--and A-1 has absolutely earned my trust and future business! Highly recommend to anyone looking for reliable, no-nonsense auto care.

I have been trusting my vehicles to the care of Superior Auto and its mechanics for around 20…read moreyears. Tom Vicino and staff have always been able to diagnose any issue and keep my cars in great running condition. After having a deer vs. car incident, Superior's auto body crew brought my 2011 Ford Fusion back to its original beauty. Thank you, Tom, for years of great service for my vehicles. Gloria McQueeney, Westbrook, CT

Great business! Very accommodating to my issues. Excellent communication throughout the entire…read moreservice! 5 stars all day long

i am so grateful to this body shop. I was driving for work and was very far away from home when my…read moreoil light came on. I went to advanced auto and grabbed a quart of oil but I could not get my oil cap off. the guys at advanced auto couldn't get it off either! so I was driving along and came across this shop, tears in my eyes because I was afraid my car was gonna blow up. they were so nice and friendly, were able to get the cap off and fix the issue with it! I was so grateful for this place! thank you thank you! if I lived closer, I would def bring my car here.

Decent shop and they don't try to upsell you if you go there for emissions, and will offer good…read moreadvice. Country music, in the middle of the sticks, and nice people every time. (Been coming here for emissions for a while)

Back in December Jeff changed out my windshield wiper motor. May it starting doing the same thing…read more We made an appointment for 5/21. He called me in 5/22 and told me he had to order the part and that I could come pick it up and drop it off when the part comes in on Tuesday 5/26 or Wednesday 5/26. I text him on 5/26, 5/29 and again on 6/1. No return messages. I finally called them and they had the part but couldn't get me in until 6/15. I got it back that day. On 6/24 I text him a picture because the wipers were not set up correctly so they are stopping to soon when they go up. Jeff never wrote back to me. Nothing at all. I will not be going back to him after this

I really needed service on my older car (2005) and Jeff delivered…read more In the middle of a heatwave, he fixed my air conditioning so I could finally drive in comfort again. Very professional and the type of service you just can't get at the big corporate dealerships.