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    Authentic Plaster & Tile

    3.0 (2 reviews)
    Closed • 8:00 am - 5:00 pm

    Authentic Plaster & Tile Photos

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    GP&A Pool Services - Our Business Card

    GP&A Pool Services

    (32 reviews)

    We hired GP&A after speaking with several pool companies and chose them specifically based on their…read morereviews praising quick response times and communication. Unfortunately, that was not our experience. We did the "Green-to-Clean ($800)". It took SIX weeks. We had to repeatedly follow up because they would go ~2 weeks without showing up or communicating. When we asked, we were told there was an emergency situation, we tried to be understanding, but there was no proactive communication on their end. We decided weekly service ($250/month). After the initial clean, we signed up for weekly maintenance. Within 24-48 hours of each visit, chlorine levels would drop back to 0 ppm. GP&A's explanation was that our pool system was outdated and needed to be replaced. However, we had two separate pool inspections done when we purchased the home, plus 3-4 other pool companies assess the equipment, none of them flagged the system (installed in 2017) as a problem requiring replacement. Upsell attempts: GP&A quoted us a full system replacement (under $6,000) and then a filter replacement (~$2,200) before they said they could continue service. We decided to move on to another provider. End of service: We asked if they could continue maintaining the pool through the end of the month. Their last visit was six days before the final day of the month (image attached). The pool was visibly green and in poor condition by end of month (again they serviced it 6 days ago and it is this green; not adding enough chlorine). When we brought this up, they responded that the condition was "consistent with the unresolved filtration issue for which repairs were recommended", essentially placing responsibility on us for not purchasing their repair package. We were looking for a long-term, trustworthy pool service company. What we experienced was poor communication, inconsistent results, and recommendations that no other company has supported. I cannot recommend GP&A based on our experience.

    I needed pool service pretty immediately after the rains in November and Japi was among the first…read moreto call me back and provide a time for me. He is very thorough, and knows his pools. He is responsive and even answers all of my dumb questions (I am a first-time pool owner). Prices are in line with the industry average, but he truly cares about the pool and does a good job every week! The proof is the report that he sends with each service with pics!

    Metroplex Pool - Pool

    Metroplex Pool

    (25 reviews)

    Couldn't be more pleased with MetroPlex Pools. The engagement started with Ryan for the initial…read morevisit onsite to discuss my layout options and my very detailed and extensive needs. He advised me on the pool color which I love as well. He understood and gave me a firm quote. The owner Steve was also involved in making sure they understood my vision, and Steve was kind enough to invite me to his home to allay my doubts and give me design ideas for the spa and waterwall as well. The pool (Latham Astoria 14) was ordered on Mar 15th and the pool got delivered Mar 26th as promised. The dig crew (shout out to the brothers - Dustin and Josh) was fantastic. Courteous and never complaining with my demands. My lot entry is quite narrow, and Dustin handled bringing in the pool expertly. From them on, the drainage, piping and waterline tiles crew were great as well. Prompt and on time. And I cannot thank Ivan (Pool School extraordinnaire) and Erika (Project Co-ordinator) with the level of support that they have provided in finishing up the project. I would recommend a fiberglass pool, and MetroPlex Pools in particular to everyone in the DFW area. They have a fan for life.

    Okay y'all! Look no further...I scoured reviews, assessed competitors for plunge pools, and I am SO…read moreHAPPY we chose Metroplex. The team is committed to quality construction and customer satisfaction. From the owner Steve, to the front office team, our client contacts Ivan and Erika, and our amazing, meticulous installers, THANK YOU! We absolutely love our pool. It's brought our family so much joy and is a much welcome addition to our endless Texas summers.

    Authentic Plaster & Tile - poolservice - Updated October 2026

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