Jasmine is wonderful ! Always so friendly and knows all about the products and beds :) I highly recommend this lovely salon Have been a member for years :) read more

Wow! What a difference. Thank you so much for getting someone to come out to fix the fans in the beds as well as the air conditioning. Also, during my visit today, there was a bit of a wait for one of my favorite beds and I didn't mind waiting since I have the day off. The woman working the front desk offered water and snacks. Way to go above and beyond. read more

Australian Tan - Spray Tanning Near Me - Sunnyvale, California

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As someone struggling with eczema for 5+ years now and trying countless treatments with no success, I decided to give tanning beds a try, figuring I had nothing to lose! I'm so glad I chose this location! I've interacted with three different front desk staff members, and every one of them has been incredibly kind and helpful with all of my questions and concerns. I highly recommend this spot, especially for first-time tanners. The process is quick and easy--each session takes less than 10 minutes. Just be sure to follow their safety recommendations. It's truly a great place! read more

Excellent customer service and great attentiveness staff! I recommend this place. Its Super clean and friendly staff will make your day. read more

I just want to give a shout out to the women who run this salon, Jazmine, Kayla, Heather and I know I'm forgetting a couple of names, but they are all great! They are always open on time, always greet you with a smile and their pleasantries are genuine! The rooms are kept extremely clean and ready to use! I highly recommend Australian Tan in Sunnyvale!!! read more

Awesome establishment, very knowledgeable and respectful employees. Katarina was very friendly and helpful. Clean salon and great services. Would recommend. read more

I wanted to give a huge shout out to the employee who was working behind the desk on Friday, 1/6. I came in and she was having to deal with a very difficult Karen-like customer on the phone (the customer had the same name as a red headed orphan who sings about tomorrow). The employee provided a master class in patience and customer service. I could here the customer shouting at her through the phone, and this employee kept her cool and continue to work to find a solution. I felt so bad for her and I could tell the call got to her, however, it did not affect the customer experience she provided me. Get her a raise! I have been spray tanning here off and on for many years and always have a great experience. read more

Love the Sunnyvale location! Easy access, always available parking. Staff is great, kind, and very knowledgeable especially Katarina. Many options of affordable services, I would definitely recommend! read more

Very clean salon with friendly staff members. Great products and equipment, would definitely recommend. Katarina was of excellent help

They are very professional and know what they are doing. I am so glad to live close by of this salon. I recommended it to a friend. She is now a customer. read more

Love the vibes and the friendly staff (: I came for my first session and signed up with a great deal and more likely to come every week now

I agree with Janine , the other reviewer. First time coming here to try their spray tan before I go on vacation. Staff is super nice but the hand spray machine was broken. I didn't want to try the spray booths. I only do spray tanning so unfortunately, I'm not going to be coming back. read more

Best customer service always!!!!! I've never once had a bad experience here or any other location Love the red light therapy and wellness cocoon read more

Been coming here for years. The staff are always friendly and the facility and equipment are top notch and sparkling clean. Five stars

Well the tanning is very good and the young adults that are at the desk are very nice. The corporation has some questionable tactics in terms of fees and how you cancel the contract. When you sign up there is more than one fee which is annual. You have to go to a QRM code to cancel and they tell you they will not accept your cancellation until you speak to an agent (that will contact you) or you fax in the cancellation form. You have to cancel prior to the 15th to be valid for the first of the next month. This is fine if you are aware of it and prepare but annoying when you are a first time user and just want to be done. I'm sure the number of extra months they gain from most cancellations is a significant income globally. After cancelling they bombard you with texts for discount offers to tan which are deceiving at best. Again I have to say the tanning beds are good but the background is slippery... so buyer beware.... read more

Excellent service. Always generous, the place is very clean, they make sure to change lamps on time. I am very pleased with the services.

I had a rocky start with this tanning establishment because of the cancellation policy and a misunderstanding but they were patience with me and worked with me! I do love all the services they provide and will continue to come! I do appreciate their customer service for being so understanding and taking care of their clients! read more

I love this place ! my most favorite happy place ever ! Jessica Brown is wonderful there !! Go see her for memberships and questions she is the best so nice and friendly! The salon is so nice , clean and fresh Best place ever read more

Australian Tan - Spray Tanning Near Me - Sunnyvale, California

Sunnyvale Location - Don't waste your money!!!! Rip off and scammers. I tried sending in the letter to cancel my membership - which... what company requires you to mail a letter to cancel? Is it 1865? The want you to have to mail in a letter to keep you from cancelling. Since, any logical and non-greedy establishment would let you cancel by walking in and being like "Hey, it's me - cancel my membership." Anyway, sent the letter, and I've been charged twice now since. Tried calling and left a voicemail a month ago with no returned call. Tried calling again, and now the phone just keeps ringing. It's funny because the number I called is the number listed on this site: (408) 735-7975 For $80/month so I can be darker in color... what kind of horrible customer service is this? I have bills to pay - do your job, maybe? read more

I moved to Sunnyvale in 2017. I have always been around tanning beds, going to the gym growing up with my folks, working at "in-shape" for numerous years also personally going. What stands apart from those experiences is the ownership of this Australian Tan personally responds, takes the time to figure out the best solution and the beds / lights results are amazing. Nice set up, informed staff and there's hardly a wait if any when I do go to tan. Thank you, Australian Tan. read more

I have been a member of Australian Tan for 9 years and regularly tan at the Sunnyvale location. From the wide variety of services and exceptional customer service. During that time I've interacted with many different employees but had to give a shout-out to Brianna from the Sunnyvale location ! Whenever myself or another customer walks in, she is always friendly and attentive, never on her phone, always cleaning and staying busy. Recently, I have followed her recommendations for my tanning sessions (bed level, time, lotion) and never have received more positive compliments regarding my tan color. During covid, she was the only employee I saw (of any store) actively enforcing the mandatory mask rule during Covid which made me (an unvaccinated person) feel safer inside the salon. She is a breath of fresh air and her exceptional customer service and work ethic should not get unnoticed. Hands down, this is the best tanning salon in Santa Clara County ! read more

Wish I lived closer to this salon staff is super friendly and they have some pretty awesome beds I love the standing red light I hope it's added to the other salons. read more

Been going here for awhile and there staff is amazing and super helpful! Makes it feel like home.

I love the excellent customer service that I receive at Australian Tan from everyone especially Bianca, Lisa and Katy. I highly recommend this location. Everyone is extremely knowledgeable about the tanning process and the tanning products. read more

I found them through a Groupon - 7 day pass for all services for $25 so thought I'd give it a whirl. The space is very clean and well maintained. Used the high pressure bed which was in good condition - some of these places are so rundown, with machines that are missing bulbs so this is a big deal to me. The young woman who helped me was very nice and knowledgeable. I'm excited to try some of their other services and am hoping this might become my regular place. read more

This location is the worst I've been to. Bed 14 is so old, the buttons are broken and the bulbs definitely need to be changed. The music feature in the room doesn't work. Super disappointed. I felt like my time in the bed was wasted. The only good thing was the girl working the front desk was friendly. Other than that I would not return there! read more

Great experience. Front desk staff is very friendly. I've only used their standard tanning bed to prep for Mexico vacay.

This place has gone down hill. The lady at the front never seems to know what she's doing and always seems overwhelmed. She does not seem to know how to work the beds I got undressed in the bed and it wouldn't turn on had to get dressed go back out and she said ok this happened to another lady while I was there. When you ask her questions about tanning and the beds she has no clue. read more

Quick in and quick out. Just great with no fuss. Price is affordable. The service was good

This place is ALWAYS CLOSED. If it's raining, closed. Now on Sunday's, closed. Today, a Monday, closed. I've drove here at least 4 times this winter to it being closed. Ridiculous. I've been going here for years and I do love their beds. But it's getting really annoying. read more

I would not suggest getting a membership here. I've been using this salon for many years and had a good experience in general. I used the tanning beds initially but have only done spray tans in the last several years. I had random problems here and there but the employees are always friendly and the location is convenient. I tried another local location and wound up coming back here. I decided to get a monthly spray tan membership, I regret doing it. I read other reviews that said don't give them your credit card info and I should have listened. First problem was the amount charged to my account didn't match what they told me. It turns out there is a monthly tax on top of the membership fee which made it more expensive than I expected. I think that should have been disclosed. The next month there was an additional $10-20 fee. When I called I was told this was for annual maintenance. I have been going for years and nothing seems to have changed. Recently my bank sent me a new credit card and I did not think to call them to update my account. When I went in I was told there was a $20 fee since my card was declined that month. I have many other bills set up for autopay and not one other company charged me a fee when my payment was declined. They happily took the new information and updated my account. The quality of the spray tan experience has gone down a bit too. There used to be a primer spray before the color but they stopped ordering the primer because not enough people were using it? Also, little things are missing. There used to be baby wipes, tissues (something to clean up if needed). The room in general needs some updating. read more

I have been coming here for years and although they have had a lot of staff changes, they continue to deliver friendly, knowledgeable service. I am a little disappointed they are now closed Sundays but hope they will reopen again soon. I will continue to utilise their services. Thanks AT! read more

Never sign up for Australian Tan unless you want to get harassing text messages for the rest of your life. I wanted to tan before my wedding and the people and services were fine but the mail in cancellation policy is a pain and what's worse is even after canceling they continue to send harassing text messages about restarting my service every month or so. I have sent the requested STOP to every one of them but they continue to come. I sent an email to customer service to no avail. They seem completely unable unsubscribe me from future marketing messages. There are plenty of tanning options out there and would never go back to this company with their super aggressive marketing that never ends, it's just not worth it. read more

Customer Service at the Sunnyvale location - excellent!! Spray tan is frequently broke. For those of us who only spray tan, this can be a problem. So if you are a spray tanner, you might want to chose a different location. read more

This place is stunning . Absolutely love the staff especially Amanda. She was so genuine, helpful, and caring towards my needs. Whenever you go, ask for Amanda if you want the best service ! read more

The girls are so nice and helpful, makes me want to keep coming back. Someone is doing a good job hiring!

I came in again after quite a few months. The finger-print-readers were thankfully gone which expedited the process of checking in. Alicia was at the counter helping a customer in front of me which took very little time. After speaking with Alicia about plans/membership/cost/level of service I decided to purchase a 6 visit Level 5 membership. The transaction was simple, quick and the wait for the bed that I had requested to be prepared after a customer had finished their 12 minute session I was in. There are certainly a lot of salons out there but in the 3+ years that I've been coming here during the season, it's never been a waste of time or an unpleasant experience at this location. Thanks Alicia and Aussie Tan for taking care of me as always! read more

When I first went to Australian Tan last summer, I would have given it 3 stars at best. However, there has been some turnover and this place pretty much rocks now! I love Claire. I would probably hire her for any customer facing job on the planet. She is so upbeat and fun while still very knowledgeable about all things tanning. Claire got me hooked on the spray tan and it has been life changing. The spray tan here is definitely not what I remember from a decade ago! The color is great and the team does a fantastic job of helping you figure out what is right for you. As a pale skinned blonde, I look best doing a Level 1 two times. Who knew? Answer - the team at Australian Tan. Although I have been a pretty big fan of this location for a few months now, a recent visit where I chatted with Nicki and Celeste pushed it over the top and made me want to submit a review. Nicki is SUPER sweet and extremely helpful. She made me feel like a million bucks with a compliment on my eyelashes. Celeste seems to be the momma bear for this group and is just really cool. Definitely someone you would want to have a glass of wine with so you could get all of her beauty tips while having a great time. Again, if you are interested in a spray tan - try this place out. It's so easy and you will feel amazing afterwards. A Few Pro Tips for Spray Tanning: * Exfoliate before you go! * Don't use any lotion, deodorant or makeup if possible. There are baby wipes in the spray tan area but its not the same as going in with clean skin that. This helps the tan set evenly. * Wear loose clothing. * It will stain items that you cannot launder. Like leather soles in super fancy flats. Just sayin' * Use the lotion that blocks the spray tan from setting liberally on your hands and feet. Trust me. * If you plan to go more than once, buy the primer lotion/oil. It makes the spray tan last twice as long. * Most importantly, ask for assistance if you need it! The team is amazing and will take as much time as you need to recommend which spray tan is right for you. read more

This location has the best team, Brianna stands out for her consistent cheery outlook and personality. The location is always clean and professional. Brianna learned my name after only two visits. She knows my routine so when I walk in she either has me setup or lets me know the wait time for my specific beds. read more

I came to this tanning place with the 5 day groupon & signed up afterwards because I really love this place. The salon is more high end than any other i've been too. The beds are beautiful, high-tech and clean, and the whole place is just gorgeous. Celeste, the manager, is very knowledgeable about tanning beds, products, how the skin reacts, etc. She was awesome to talk to and you can tell she truly believes in the efficiency of their beds and lotions. She was also very transparent when it came to pricing, freezing your account, and cancellations. I do not feel at all like they are trying to trick people out of money or hide some hidden fees/rules. I've seen a few other employees now as well. I didn't catch their names but each employee was super friendly & answered any questions I had. If you want to see how the beds work, just look at the employees! They all have a beautiful Summer glow. read more