Great customer service! Fast, professional, and effective support from Ethan Catlin. Clear…read morecommunication and the issue was resolved quickly. Thank you!

I've been both a customer of On Site as well as recommended them to other businesses. I appreciate…read morehow responsive they've been any time we needed them. I also like the fact that they stay on tope of current technology--like Ai--so i can always bounce questions off the team rather than having to research on my own. If you're going to partner with an MSP, you'll want to take a look at these guys.

My company has been with Matt and The Local Circuit for many years. They are reliable and…read moretrustworthy. I have complete faith in what they recommend and they are there when we have a serious issue. They have never let us down and have always made a serious problem a priority. We have gone to them for purchase recommendations and have not been sorry with their suggestions, we have held off on updating computers at their suggestion, saving us money. I honestly can't say enough about the integrity of this company. Matt and Trent both, great guys, great company. Highly recommend.

After a series of terrible things happening in the last few weeks, I awoke on Tuesday, after 3…read morehours of sleep, to see the laptop stuck in some sort of updating loop. Feeling certain that nothing else could possibly go wrong, I went with denial and went to work. Imagine my surprise when I was heading home and my husband informed me he was unable to perform a factory reset. ;) So I turn to Yelp, and this was the first listing I called. The staff was very professional on the phone, and very helpful with answering my questions. I was told a diagnosis would be $50 and then that cost would go towards the cost of repair. In discussing options, he told me that a fresh install would be $90 plus tax, while backing up files would be $135. He suggested we come in before close so they could run the diagnostic overnight and keep the timeframe within a couple of days. I did call a couple of other places, just to check my options. This place seemed the most professional and had reasonable prices, while others were at least $65 more. Other places also stated they would have it 2-3 days minimum, but this company seems to understand people don't like being away from there stuff too long, lol. My husband and I brought it in about 5pm, an hour before they close. Based on our description, he seemed to understand what it was and said there had been many issues with an update in the last couple of days. They were of course going to verify with the diagnostic. It took such a long time to boot up that we started talking about the potential of a corrupted hard drive. To replace at it's normal size would not really add on to the time and would be $50. We even discussed upgrading it, which would be another $40, but add a couple of days for ordering parts. He assured us that we would get a call in the morning after they looked over the diagnostic, and they would let us know the exact problem and price before starting additional work. I liked this as I want to control my overall cost, instead of having it happen to me, whether I want it or not. We had already discussed what we wanted to do based on the age of the laptop and what could and couldn't be replaced on it. So we had an idea of how much everything would cost from the beginning. Since they are open from 9am to 6pm, we were hoping that one full day would be enough, but figured it might be a day and a half. I received an email with the status notes before I even left the parking lot. Nice touch! They called within an hour of opening the next day, but I was completely slammed at work and didn't get the message until closer to noon. The message was very detailed and assured me that our hard drive was fine. The call back was simple and easy and they got to work. Due to the time of the day, they said they would call if it was ready the same day, but it would most likely be the next morning. My husband picked it up around 10:30am the next morning without any surprise fees or issues. We even had our favorites menu still intact, and I can barely get my work tech support to do that right, haha! Overall, we are very satisfied with $135 plus tax to save our files and not have to buy a new laptop. The turn time for work is reasonable and the employees are knowledgeable. Hopefully, we don't need to see them again any time soon, but I would definitely use them again if the need arose!

I recommend this company and their staff to you. From my first phone call, to when I received my…read more(very fair) invoice, they put me at ease regarding my issue(s). I could not be more pleased with their service. They are Knowledgeable, courteous and prompt. Thank you CTC.

These guys are great! I will be using them for all my desk top and lap top issues. They take…read moreownership of your problems and don't let go until it's fixed. Thanks CTC for great customer service.

Awful experience. I hired Integrated Image and Sound for a CCTV install and access point setup…read more Greg said it would take 2 days--it took 5, plus more time to fix their mistakes. They showed up late, ripped out my fiber line within 20 minutes (costing me for emergency internet repair), didn't bring basic tools like a ladder, and left a hole in my eave for over a month. The cameras still don't work right at night, and Greg now ignores my messages. He even tried to charge me to fix the system he recommended. Totally unprofessional--avoid at all costs.

These guys are terrific. Trustworthy, professional talented, and kind…read more Jeff found a solution to the unique features of my home. Greg chose quality components at a good value for me. It's been a great experience working with all of the guys.

Brian fixed my wiring issue quickly and at an even better price than I anticipated. I highly…read morerecommend Ideal Installs for your outdoor speaker needs. He figured it out quickly and the system works better than ever. I'm sure he's just as great at indoor AV installs and repair. Support local small businesses!!!

I have used Ideal twice, to install a surround system and hang a new tv. Both times they did a…read morefantastic job helpful friendly professional and went the extra mile to make sure we were 100% happy with their work. Well worth the cost

Additional Update - I have continued to call Brent at ext 214 as instructed by HomePro's response…read more Last time I spoke to Brent was on 8/15 or 8/16 - he indicated he would call me back later that day... Guess who hasn't called me back yet? You guessed it, Brent. I have left a message for him everyday since... that's 11 or 12 days of messages, and still no response. Seems like this is how HomePro does their business, just ignores their problems, hoping they go away - DO NOT SIGN UP FOR HOMEPRO SERVICES! Update - HomePro responded to my review on Google and asked me to call Brent at extension 214. I have called Brent 6 times, left 3 messages (including today) and spoke with him 3 times. Each time we talk he indicates that the person he needs to speak to will be available soon and he will call me back later that day. I have yet to receive a call back from Brent from either my messages or when he promises to call back. HomePro continues to demonstrate poor customer service. Original below... Awful customer service, lock you into contracts for equipment that doesn't work and technology that is terrible. Save your money and go with Ring, SimpliSafe, etc... They autorenewed me and ended up buying out my contract because I would rather end my relationship with them than continue paying them every month. Worked with Kedrick in customer service, he charged me $500 to cancel the contract when I told him we have a $40K whole home AV system we were consider them for. Kedrick's contribution to your revenue today was -$39,500...

The HomePro staff was very friendly and welcoming. Visal Patel did a great job explaining to me my…read moreoptions in regards to my security needs for my first home purchase. I was pleased with the level of care he took to make sure I was comfortable and provided me with some great security design recommendations. Can't wait to see how everything turns out!

Tom, the owner with decades of experience, and his son, Parker, went far above and beyond during my…read moreantenna installation. Before the job even began, I had purchased some Channel Master equipment, and during our first phone call Tom honestly told me which items to keep and which ones to return, saving me money instead of trying to sell me more. Both Tom and Parker are exceptionally knowledgeable, meticulous, and take tremendous pride in their work. They made sure every detail was done correctly, leaving nothing overlooked. The quality of their craftsmanship was outstanding, and their commitment to customer service was even more impressive. It's rare to find a company that's this honest, professional, and genuinely focused on doing what's best for the customer. They deliver exceptional work at a fair price without trying to upsell or pad the bill. I couldn't be happier with the entire experience and highly recommend them to anyone needing an antenna installation.

Excellent company to deal with. I've been going through various companies to get an antenna…read moreproperly installed on my house so that I can get over-the-air broadcasting.Some lacked competence, and others too pricey. Tom at Advanced Satellite Systems & Home Theater understood my requirements (I had purchased an antenna and a distribution amplifier- needed it properly installed) and got the job done at a fairly reasonable rate. I plan on using this company in the future for security camera's. Look no further- if you are looking to cut the cord- USE THIS COMPANY.

They moved my mom within her retirement community... from one building to another adjoining…read morebuilding. They were prompt and the guys worked fast, however they were not concerned with damaging anything. They were very rough with my mom's things and damaged a picture frame, a China cabinet, small CD player, and a small religious statue. I ended up carrying some of her more prized possessions over myself. We used Einstein to move her from her house into the retirement community, which was about 2 miles away. They didn't damage anything and they were 30% less expensive. We needed to move quickly and Anything Goes were the only guys available on such short notice.

My wife and I just relocated from a house in East Dallas to a new home in The Tribute, The Colony…read more Our realtor suggested Anything Goes Moving. Moving is generally a pain in the neck, but AGM made the process simple. The not to exceed estimate was actually a little high, so we ended up paying less in the end. The crew that came to move us was excellent. Fast, but very careful and went out of their way to be helpful. If I move again in the DFW area, AGM will definitely be our choice!