Austin landscape supply did not honor there summer mulch sale they have posted on the website. Besides the completely rude customer service they acted like no sale ever existed even after I showed them the website. Also purchased 2 yards of playground mulch that was full of sharp plastic and trash do not use them unless you are a shady contractor, they do not care about regular customers! read more

Austin Landscape Supplies - Did not honor "Super summer mulch sale" - Nurseries & Gardening Near Me - Georgetown, Texas

Always gone here because of location to my house. Every time I've been in, they seem annoyed I showed up and don't feel welcome. Suggest Whittelsey's down I-35. Maybe it's a Saturday thing. read more

We were told they are a delivery service only. Well why couldn't the delivery driver turn the pallet around so when he delivered the huge rock we could see the holes (honeycomb). Instead he did it backwards and now we have to hire someone to move it. You have lost my future business. All you did is dump it. Is this the best you can hire? read more

First and foremost this review was written for my boss. He doesn't have a Yelp and I told him I could write it for him if he told me what to put. "I'm going to try and write this review without letting my emotions get the best of me and just state the facts in as short of a post as possible. So I prepaid/ordered some rocks from here and they delivered the wrong size after I called to make sure they were delivering the correct amount and they even sent me a picture of what they were delivering. Then when it got here it wasn't what I ordered. Next issue I had was I ordered some edging but they did not have enough for my total order so they gave me a portion of it (which did not include all of the stakes) Then I was told the rest of the order would be here today then when I came in they said it wasn't available. I would not be so upset if they would have communicated with me when they found out it wouldn't be here. My next issue I had was when I came in to state my issues there was not enough of a sense of urgency to solve my problem and I did not feel like they were taking my issues seriously. It's saddening to write this review because I have been doing business with this company for close to 10 years and they made me feel like I was not a priority. Lastly, I do not write reviews to complain about minor issues. The poor communication and execution of this company has cost me thousands of dollars, a customer relationship, and my time. I hope to hear from the owner soon because I cannot find his/her number and the employees that work their would not give it to me." - Chris (737) 402-0521 read more

Austin Landscape Supplies - Colorado rocks (The left is what we ordered and the right is what we got.) - Nurseries & Gardening Near Me - Georgetown, Texas

AWESOME STUFF THERE!!! I needed dirt delivered ASAP and they got it for me the very next day but forget about that. The service I received from Liz was above and beyond. She calculated how much dirt I needed to complete my job, took my payment and scheduled my drop off for the next day, all while providing FANTASTIC customer service. Thanks SO MUCH Liz for putting a smile on my face. Great Job Austin Landscape Supply!!! Keep doing it!!!! Erik read more

I ordered 3 yards of granite, and they maybe delivered 1. Their office staff is extremely unhelpful and snarky. I took them photos, comparing what I should have gotten and what I actually got. Zero attempt to resolve the issue even after I PROVED MY CASE. Now, seeing the multiple negative reviews saying the same thing, I won't be returning. Ive done lots of business with them before but this terrible! The girls in the office are condescending! I have a college degree and understand basic math and measurements. Apparently they don't share that skill! Y'all should steer clear of this business. The pictures, the one with white car is what I got. The one with the dumpster is an sizing example of the amount I paid for!!! Big difference! read more

Austin Landscape Supplies - Nurseries & Gardening Near Me - Georgetown, Texas

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This place is very close to where we live, so we were able to go there in person to look at all of the samples they have. Wanted to order garden soil and some grey sandstone. They have a great selection to choose from so I guess that gets them one star. So we stood at the window and placed our order. 1.5 yards of soil and 1 yard of rock. Unfortunately, that's two delivery trucks because the items needed to be carried separately. I get it, but at $70 each (for about a two mile journey,) would be nice if there was some sort of discount for that. But instead of a discount, what I discovered on my receipt after making payment, was that there was a "handling" fee for each item that was ordered. It didn't add up to much, but just bake it into your prices instead of making me feel like you're nickel and diming me. So after tax, we paid $365.57 for 2.5 yards of product and one small roll of weed block. ($188 worth of product and $177.57 for delivery and fees.) And yes, the roll of weed block also had it's own "handling" fee. After we arrived back home a few minutes later, I got a call from the office letting me know that she hadn't charged me properly. She said we needed to pay a $35 surcharge because we didn't order three yards of product. At this point, I told her we just wanted to cancel the order. I felt like all of the additional charges were excessive and none of this was disclosed prior to purchase. She put me on hold and came back on the line and told me that her manager said she could waive the surcharge. Thanks but no thanks. After seeing all of the handling fees, paying full delivery price of $70 per item for a two mile delivery and then getting a call telling me they wanted to charge me more - just started to feel taken advantage of as a customer. So I told her I appreciated that but we still wanted to cancel the order. She puts me on hold again and then next person to pick up the phone was an extremely rude and curt woman. She starts arguing with me, telling me they offered to waive the fee. I told her how there were all of these additional fees that weren't disclosed prior to payment and that in the end, we were paying as much in delivery and fees as we were in product and that we no longer wanted the order. Then she informs me that I signed a disclaimer that there are no refunds and I told her that not only did I not sign a disclaimer, that I didn't even receive it until my paid receipt was stapled to it. We argued some more and finally she put me on hold and someone else picked up and processed my refund. I appreciate that they did end up giving me my money back. But their practices, at a minimum, feel dishonest and their customer service is beyond the worst. If you're reading these reviews to determine if you want to do business with this company, I urge you to reconsider. For future customer reference, here is the disclaimer that you may or may not get and may or may not sign, but it still applies to you. Pay close attention not only to the fact that all sales are final and there are no refunds, but also to the fact that if they cause any damage to your vehicle or your property or YOU, it's your problem. DISCLAIMER OF GUARANTEES OR WARRANTIES ANY GUARANTEES OR WARRANTIES ON THE PRODUCTS SOLD HEREBY ARE THOSE ISSUED BY THE MANUFACTURER. THE SELLER, AUSTIN LANDSCAPE SUPPLIES, HEREBY EXPRESSLY DISCLAIMS ALL GUARANTEES OR WARRANTIES EITHER EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED TOWARD FITNESS FOR A PARTICULAR PURPOSE. AUSTIN LANDSCAPE SUPPLIES WILL NOT GUARANTEE OR ISSUE ANY WARRANTIES ON ANY PRODUCTS NEW OR USED. THIS INCLUDES PRODUCTS WHICH ARE DERIVED FROM NATURE, I.E. SANDS, SOILS, ROCKS, OR MIXTURES THEREOF. ALL SALES FINAL. NO REFUNDS OR EXCHANGES. NOT RESPONSIBLE FOR ANY DAMAGES DONE WHILE LOADING VEHICLES OR ANY ACCIDENTS OR INJURIES TO PERSONS. NOT RESPONSIBLE FOR ANY DAMAGES DONE WHILE DELIVERING MATERIALS ONTO CUSTOMER'S PROPERTY. UNLOADING OF MATERIALS WILL BE AT THE DISCRETION OF THE DRIVER FOR HIS SAFETY AND EQUIPMENT. read more

I love the limestone rocks I purchased. Downside---THE SOIL IS NOT SAFE to use on plants. I purchased some 'grower's mix' soil for use on my plants. After reading a review from a few years ago on another site about how garden plants died when planted in these folks' soil, I arranged a test before I committed to using it in the garden. I AM SO GLAD I DID! I have photographic evidence of the differences between their grower's mix and the naturally-occurring clay soil in my front yard. The one planted in their soil, with nothing added, is no longer growing. It is a green-bean. The ones planted in my yard are doing well. It is my recommendation not to buy their soil if you want things to grow in it. (see the pictures of these plants under the business' pictures.) read more

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I ordered Colorado River Rock 1-3", when it arrived and dumped I was shocked how big it was, when our neighbors came over they too were shocked. The average rock was 5" and yes that is long and circumstances. I called and they asked me to send pictures. We showed measurements and they said that all sales are final and no way the rock could get through their screen if bigger. They refused to exchange or pick up or even come look! We had to sell to a neighbor at a loss, he has 5-8" Colorado in his yard and it matched what he had! So much for 1-3" I'm no mathematician but if someone advertises 1-3" of anything that would mean average size is 2" but some may be 1" or 3". If we had 1/8th of the load at 2" I'd be stretching it!!!! I would stay clear of these folks, they wouldn't even come look at what they delivered. My neighbor who at same time we ordered ours ordered 8 yards of rock. When they saw ours they put their order on hold. They ordered 1-3" also and didn't want that big either. They said the girl who answered phone was rude when he requested a hold, said all sales are final and if he was concerned he should come down and look in their yard to see what he would be getting. He did, he went to smaller, 1/4 to 2" I believe , and it was perfect! Beware Very sad to learn this is owned by the Whittlesey family. I belong to lical chambers and spoke highly of them since I met them... sad to say my opinion has changed drastically.... so very sad. read more

Austin Landscape Supplies is the best place in the Georgetown area to purchase landscape materials (dirt, rock, etc.) No need to pay big money at the box store for bags of dirt when you can buy in bulk! The office staff is always pleasant and helpful. The loaders have always been friendly and quick, even when it is busy in the loading area. We will be back the next time we need any landscape materials. read more

We bought a big piece of basalt here to be the base of a sculpture. We found a piece that would work (all 321 pounds of it) and that already had a 1.5" hole drilled in it (it was meant for a fountain). We thought it was a bit expensive, but it was what we needed. The transaction was quick, and they loaded it in the back of my pickup for us. If I had lots of money to landscape my back yard, I'd come here for the rocks and dirt. read more

The selection is good, but the customer service is not. We ordered rock to be delivered. The brochure and website told us the majority of the rock we ordered was washed. The rock was delivered and we began shoveling it only to discover it was full of dirt. We ended up having to sift our supposed 7 yards of rock to separate it from the dirt. We got the short end of the stick - less than 7 yards of rock plus between 1.5-2 yards of dirt. I called to complain and Daisy said the delivery guy had given us extra material. There is no way we got enough extra to actually make a full 7 yards. More than likely we just got extra dirt. I asked to speak to her supervisor & got Erika. Erika's response was that they cannot guarantee the quality of the material because it is natural and they don't manufacture it. She said that I should be grateful because the rock we ordered has been hard to come by and other customers have been fighting over it no matter what condition it is in. I told Erika that we had 5 different interactions with employees and not one person ever told us to expect a pile of dirt with our rock. She told me the delivery guy (Patrick) was actually the owner. That disappointed me even more, because he had a prime opportunity when he delivered the rock to tell us that it was full of dirt. Patrick didn't tell us a thing. As an owner you lead by example, and apparently his example is to dump the material, drive away, and then blame the quarry. This is the 4th major rock project we have done in the past 12 years, but our first in Austin. We have never had rock delivered full of dirt. It's always just come shovel-ready. What a mess! Update 6/15/18: since my original post we completed two other major projects which required materials. Both projects required contractors (propane tank installation and flood zone mitigation). We told both contractors not to use ALS, but due to timing both contractors did. Propane tank installation: delivery area was marked, but Patrick drove to a different part of the yard and almost ran over a small live oak. He proceeded to break branches off of another tree and dump the material in the wrong spot. He was unapologetic and rude. Flood zone mitigation: Patrick delivered the rocks and dumped them on the new section of driveway where our portable basketball goal was sitting. A lot of rock landed on the goal and cracked the base. Customer service, attention to detail, and courtesy are all lacking. I have no need to do business there. read more

Austin Landscape Supplies - Super dirty rock! We had so much dirt left that we filled our 12 cu.ft. lawn tractor cart 3.5 times. 1.5++ yards of dirt!! - Nurseries & Gardening Near Me - Georgetown, Texas

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Incredibly friendly and efficient office staff. Very polite as well. Loading up whatever is needed is quick.

Same exact situation almost a year later. I remember now why I never come here. Understaffed so that getting a half a yard of decomposed granite takes literally 47mins. One person running a stone yard, very professional. Thanks for the waste of time. read more

Very professional and helpful. Our experience when ordering stone to put in the flower beds was top notch. The delivery was the next day and the young man delivering was very knowledgeable and polite. Could not have asked for a better experience. read more

Excellent service. I've purchased several 12 cubic yard loads of screened loam during the past few months, and each delivery has been on time, hassle free, and dumped spot on where I need it by the driver(s)... which is no small task given the rather narrow corrider of access onto the lot into which the truck has to be backed up. The material itself has been of good quality, with no detritus, rocks, or large chunks to contend with. The office staff is always courteous and professional as well, so it's an all around well run operation. Highly recommended. read more

Austin Landscape Supplies - Nurseries & Gardening Near Me - Georgetown, Texas

Good Dirt!! I called them on Thursday for a Friday delivery. The driver called me, just like they said he would, to let me know that he was headed to my house. He called again when he got there and we talked about the best place to dump the dirt. I got 10 yards of the Lanscape Mix and it was dumped right where I asked. Over all, a great price and great service from Austin Landscape Supplies. The Landscape Mix is perfect for spreading over your lawn. Great job! read more

Just went there to get a 1/2yd of soil. Couple of other customers there. Pulled up to the stop sign where they load your soil and waited. Waited. Waited and watched another truck pull up behind me. Saw the backhoe coming. Watched them load the truck behind me, passing me twice (no invisibility cloak here), finish with them then go park the backhoe and go talk to his buddies. Went on to get a refund and was told well they're busy today, not enough help, etc. Poor customer service, no thanks! We'll be going to Whittlesey's down the road from now on. read more

Oh my gosh...if I could add more stars for this company I would!! Everyone from the time I called, to the time I picked up my railroad ties, it was over the top with fabulous customer service! And as you must know, that's getting harder and harder to find! Can you believe they are also getting into the Black Friday sales AND most importantly they are helping others while helping you! If you bring a can good you'll get the contractors price....but regardless you'll get a discount on what you buy! I bought these incredible "plastic" railroad ties...and learned something new...these are being used in states that have a lot of ground water like LA, MS etc....but don't let the 'plastic' fool you, these suckers are heavy, perfect for my needs!! Anyway I'm in N Austin and pass several other places on my way up to GT and believe me they are worth the trip!! read more

The service and the prices were both wonderful! I stopped in on a Friday to look at limestone blocks. The lady behind the desk was very knowledgeable and very sweet. The man who pulled the rock, weighed it and put it in my car was so helpful and polite. With great prices and service like this, I will most certainly be back! read more

We ordered landscaping rock and we thought their price was reasonable. Boy was I wrong! Within two hours of leaving the place, they called to tell us that they charged us wrong and needed to charge more. I asked to speak to the owner, Patrick Whittlesey, and they said they would call him and ask him to call us. No call. They also promised the rocks within 6 to 8 days, it took three weeks. Again, I asked them to call the owner and ask for free delivery because they were so late, and they said that he wouldn't do that. Also, after checking prices, their price was way over the cost of Lowe's and Home Depot, even though the lady in the office swore that they were much cheaper than anywhere. What a joke this place is. They need better help in the office and an owner who cares about customer service. DON'T go there! read more

Very impressed with the friendliness of staff both on the phone and in person. Joanne was fantastic, remembered us from a call we made a few hours before going there. The guy who loaded our dirt was friendly as well. Would recommend to anyone looking for landscaping supplies. read more

Paid for decomposed granite on Wednesday. First: they didn't apply 10% in store purchase Wednesday discount as noted on their website (and shame on me for not noticing). When brought to their attention, they counter offered to apply a 5% discount. They finally agreed to make up the difference by including 2 bags of mulch. Scheduled for Friday PM delivery. Received call after 5 PM they would reschedule for "priority" delivery on Saturday. Called Saturday around 9:15 AM inquiring as to a time window on delivery. Given vague and nebulous answer. Asked to speak to manager. Was told the manager was in "an important meeting" and what was it I wanted to talk to manager about. If I wanted the person who answered the phone to know what I wanted to speak with the manager about, I would have told her. They seriously lack customer skills. Still waiting on delivery. Buyer beware... Update: The material was delivered about mid morning. The driver, who I suspect is the owner, did a fantastic job of delivering the load. The company also included two additional bags of mulch at no extra cost. I told him the delivery and product was great, but the office could use some help. He mentioned being busy, behind schedule, down on drivers, and hiring new staff. I appreciated his honesty. The end result was good, but the journey getting there was a hair puller. read more

Can't speak to the other posters about issues with their actual store, but my order and their customer services is spot on. I ordered 7 yards of dirt for my garden and despite some difficulties they handled everything above my satisfaction. Ill continue using them for my landscaping supplies. read more

Update: Just spoke with Eva the assistant manager who lied directly to me. She also informed me she would just void my order instead of trying to help me. A customer is requesting the service they paid for how outrageous is that. I can not believe this is the service they provide their customers. They failed on their end and instead of making it right they are rude, unprofessional and just refuse service. She also stated that her boss Patrick refused to speak to me and he is the one that stated my order was not important. Again avoid this place they are the worse! Filling a BBB complaint immediately! WORST I've ever dealt with!!!! I ordered a product and paid for delivery for the next day. Order was placed and paid for at 9:52 am. Was told the next day that they forgot one of their guys went on vacation today so they will not be delivering my product due to it "not being important"!! I could not believe my ears, who tells a customer they are not important?! The girl repeatedly told me her boss told her to push us off because we didn't matter and weren't important. This is beyond unacceptable and the worse case of customer service I have ever seen. DO NOT USE THEM THEY WILL TAKE YOUR MONEY AND NOT DELIVER THE PRODUCT BECAUSE THEIR CUSTOMERS DO NOT MATTER!!! read more

Called in and ordered 8 cu. yards of road base 3/4". Girl on phone was impatient and in a rush to get off the phone. Driver shows up and dumps it. What do you know, there are 3 & 4" stones composing most of mix. Told driver I was disappointed and he told me he would pass along to boss. Conversation continues for awhile and he finally comes out with the truth.. "I am the owner..." Great, there will be some resolution, right? No. Got in his dump truck and off he goes. Sketchy business tactics are not how you earn repeat business. read more

Can't say enough about how much I love working with the folks at Austin Landscape Supplies. We order all of our landscape supplies from them and have used most all of the products they offer in different applications. They are very accommodating to make sure deliveries are made at the times we need them to job sites. The office staff is professional and always courteous and pleasant to speak with. Patrick is heavily involved in the day to day operations and has always gone above and beyond to make sure our needs are taken care of. Cannot say enough good things about this company. They are terrific and I will continue to do business with them well into the future. read more

I've recently had the unpleasant experience of ordering stone from this company. I ordered 9 yards of stone on June 22 and told the saleswoman I'd be having the landscaper pick it up on July 3. The saleswoman then informed me that she would tell the yard man to "hold" the 9 yards of stone for me that my landscaper would be picking up on July 3. You guessed it, the landscaper went to pick it up today and was informed that Austin Landscape only had 3 yards in stock didn't know when they would be receiving more. Moments later, they informed my landscaper they had 6 yards, it's still 3 yards short! HELLO. This error on Austin Landscape part has completely messed up me and my landscaper's plans! The landscaper wanted to perform the complete installation in one day- TODAY! At this point, will I have to pay my landscaper more due to Austin Landscape's lapse in professionalism? If you thrive on aggravation do business with this company. read more

I had a wonderful experience with Austin Landscape Supplies. The lady working inside was very professional and helpful. She walked around with us to get prices on some large rocks, then we bought some rocks and a cubic yard of granite gravel. The gravel delivery to Austin was fast and easy, and overall everything seemed efficient and well priced. They even followed up with a call a week later to make sure everything went well. I would definitely recommend this place and will shop there again. read more

Austin Landscape Supplies - Granite gravel and rocks - Nurseries & Gardening Near Me - Georgetown, Texas

We needed 4.7cubic yard of river rock and we ordered 5cubic yard to have extra just Incase. Well we spread out the rocks and was still short .59 cu yard. Wow! I can't believe it that you don't get what you paid for. On top of customer service is horrible. There is communication problem at that place. The driver needs practice on dumping stuff. We have a three car garage and we told him dump the rock o. The farthest left garage door and he manage to dump a bunch on the lawn. I have had other company deliver a lot more rocks and everything was on the drive way nothing on my lawn. I sent an email on 7/16 and no one bother to call back. I talked to Brenda to check if they received it and she told me I. 7/20 that Erica was out of the office until the next Tuesday of that week. I called back 8/6 and Brenda told me that Erica was in the meeting and that they don't call back unless there is a need to. I don't recommend this place unless you don't mind unprofessional service and misleading advertisement. What they show you in the show room is all washed and screened. read more

Austin Landscaping Supplies donated and delivered five cubic yards of crushed pink granite gravel for my Eagle Scout service project, and I can't thank them enough. Their employees were helpful every time I called or came in to their office, and the delivery service was perfect! I will definitely use their service again and highly recommend them! read more

BEWARE - The "Garden Soil" they are selling has WAY TOO MUCH CLAY in it. After just a few rains the soil gets so hard the water just runs off the top and not through to the roots. This means the clay content is too high. A proper garden mix should allow water to penetrate the surface allowing water to reach the roots, but not to fast as to allow the roots to "drink" some of the water as it passes through the soil. The Austin Landscape Supply problem soil was confirmed as well with one of our neighbors having the same problem. Its too late once you put it in your beds or gardens and have installed your plants. To fix the issue you have to remove the plants and add organic matter, which btw they claim is has, but clearly not enough, then work it into the soil. read more

Love this place!!! Have a great stone selection. The prices are very competitive. Friiendly staff... went out of their way spent a lot of time with me to make sure I got the right product. I'll recommend them to all my friends Thank you Austin Landscape Supplies read more

Recently purchased materials from Austin Landscape Supplies and had a great experience. The staff was incredibly helpful and attentive, and the loader helped me out right away. Their products and prices are hard to beat, and I'm very pleased with the growers mix I purchased -- I would highly recommend Austin Landscape Supplies! read more

Very poor customer service and handling of order. Called Monday for a delivery of soil for a new yard. After confirmation of delivery on Thursday, contacted another company to purchase sod to be delivered on Friday. Got a call Thursday afternoon stating that they couldn't be there. Was not given a reason, the phone operator refused to transfer me to a mangers because "he would give me the same answer". Stated that I ordered this with a confirmation of delivery so I could get grass in and asked her what we were going to do about the situation. Was told that was not her problem and that we would get it to you as soon a possible. This was poor handling of a situation, don't take orders if you can't fill them or have a backup plan. People don't just order dirt to have it sitting around and make plans about when to order other items so everything flows correct. Also the screened loam had a ton of clumps that had to be removed. read more

If I could give 100 stars I would! My son is a boy scout working on his Eagle Project and Austin Landscape Supplies went above and beyond with donations to his project (to build a new planter at an animal shelter). Everyone we spoke with during the process was fantastic and so friendly. They really went above and beyond to help us and the community. read more

I purchased 10 yards of "grower mixed" from them last months for my raised beds garden, they said will deliver the next morning and I kept waiting and calling...finally delivered their last patch at 6pm. Messed up my plan scheduled. The thing I'm mad about is they are falsely advertised their materials. The soil has lots of little rocks and fresh wood chips. On their description on the website no where said grower mixed has rocks or fresh wood chips in it. Looks like bad top soil. I called their office sent emails with pictures even asked someone to come out to take a look or review their camera see if they delivered the right material but they didn't answer me. Took my number said will call me back and no one done anything for 2 weeks now. I'm still waiting. My plants don't do well in this bad soil. I looked at other Yelps reviews and saw people with same problem with this soil...too late for me, I should have checked others reviews before. This place scammed me $438. Very bad business and customer service is even worse. I won't recommend anybody plus will file complaint with BBB for false advertisement read more

Just had a very bad experience at Austin Landscape Supplies in Georgetown. Placed an order got confirmation of the order and then got a phone call from the Manager telling me that they were not going to deliver it because I did not meet my minimum and then I started to question her and she hung up on me and told me that I was not going to get the order. NICE!!!! I am hoping that the owner Kenneth Patrick calls me so that we can resolve this and I can change my opinion. Will keep you posted on the outcome. I will say two of the employees were outstanding and could not be more helpful, Then you had the manager that had a power trip and was not going to hear anything but what she wanted to hear. Hoping to clear this up and make it a good experience as of right now they are below any customer service experience that I have ever had. After reading the Website on how they strive on Customer Service I am hoping Patrick will come through. read more

product is good - service ok - don't go there after a heavy rain - the pickup area is a disaster and is never kept up - should have a gravel drive for loading. read more

On balance not a great experience, but was made better in the end. We paid for the pricey, warm-toned Colorado Gravel 3/8-1.5" rock, 6 yards. On the delivery date there was a problem with the truck, so they left with our rock to return later. Except something was clearly working with the truck, because they deposited portions of our rock, like a sea of asteroids, for more than 1/2 mile, from our driveway, through our neighborhood, and out onto the public road creating a dangerous road hazard. We and our neighbors spent hours - along with the Cedar Park police, road crews, etc. - cleaning up this company's mess. When the driver returned, he took evasive action with the CP police and brought more rock than we ordered. This company never offered to help clean up their mess, but initially offered (and sent) extra rock as compensation to us for the hours of back-breaking work clearing the streets of their rock. Unfortunately, we ordered a bit more than we anticipated needing the first time, so the extra rock is now sitting in our side yard, 10" deep, while we now try to figure out where to put what we never wanted and were sent before we were able to refuse it. Eventually we received $100 back, after some back and forth negotiating, for having to clean up their driver's mess. We also received the wrong size rock, which we are now essentially stuck with. The company did eventually agree that they delivered the wrong size rock and is giving us the refunded difference. So, on balance, they did deliver rock to our home. However, it was not the correct size and the delivery experience was truly a nightmare. And what we received was incredibly filthy such that I'm awaiting a heavy downpour to assure me we received the rock we ordered. Were it my business, as the owner, I would have called personally, apologized profusely, and offered a full refund. Since that didn't happen, I'm editing my review to better, but still wouldn't recommend. read more