Paul and Nate are great. They are knowledgeable, , dependable and friendly. The wool was completed…read morein one day and they called before arriving.

They diagnosed my Trane heat pump ac unit as having a leak and they were more than happy to quote…read moreme 11k-15k for a new system. I just got a second opinion and found out there is no leak and all my system needed was refrigerant! I lost out on alot of rent because of this very expensive misinformation! DO NOT USE THIS COMPANY!!!!!!

My thanks to the team at Bluewave who worked diligently to find and fix the leak in my wall. It was…read morelike Noah's Ark flooding over Christmas. Special thanks to Josh (plumber) for his excellent work and fine service. My grade for Josh is an A+!

Roger did a great job diagnosing and fixing my broken AC. He was very professional, knowledgable,…read moreand spent the extra time to ensure things got up and running smoothly. His effort in explaining how components work and relate to each other was especially appreciated and valued. For these reasons my experience with the company was a very positive one.

In the past year Pheonix Electricians Today have done the electric work for our new minisplit…read moreinstall, and they have upgraded our electrical panel, including a new whole house surge protector. They are easy to work with and very professional, the kind of folks who give you confidence the job will be done right. Highly recommended.

Great service, good price, responsive, and gave plenty of options for resolution. Sergio was a…read morewonderful and knowledgeable electrician and resolved the issue in a very timely manner.

A job well done team! My 20 year old trane finally died. After talking to 6 AC highly reviewed…read moreinstallers, I ended up choosing Cool guys based on the pricing of the unit and the availability. The relationship started with a thorough 20 mins conversation with Jason. He walked me through all the options and I decided on the best value trane model after taking into account price and seer2 ratings. After signing my estimate, the scheduler reached out the next day to get my installation scheduled. The day before the installation, I received the text message confirming my installation the next day. On the day of the installation, Damian reached out to me when he is waiting for my unit at the warehouse. Agustine came first to the house to started working. Both guys worked 11 hours to get my new unit installed. The new unit functioned flawlessly and is so so much quieter!!!! After the installation, I paid over the phone with my credit card. Such a smooth transaction!!! Thank you!!!

Ever since we've been recommended Joe, we've always gone to him for all our AC issues. (I think…read morewe're unlucky cuz it's been different homes every time ) Recently, we had an issue and they weren't going to be able to see us until Monday. Honestly, I didn't mind waiting. I wanted to know we were in good hands. The universe was on our side and we didn't have to wait that long. They don't try to upsell for unnecessary services. They come fix what they need to fix and call it a day. My husband and I have recommended Joe to everyone that has an AC issue. We will forever choose Joe and his technicians! Thank you for keeping us cool in the summer!

My AC unit was not working correctly.. called to have a check up they were fast , efficient and…read morefriendly... My unit was old ended up getting a new one ... they explained options and were not pushy ... Thanks to a wonderful staff & Crew I will definitely continue using this company and recommend to family & friends ... My new unit is quiet and my home feels so much better ! Great Job !

I'm very disappointed with this companies quality of workmanship & ability to stand behind their…read morequality of products. We have used this company to replace one of our ac units about 1 1/2 year ago. We received a " lemon unit " is what my husband & I have been told by two of their technicians on multiple occasions. We have had at least half a dozen service calls and they never are able to remedy the situation. I placed a call on Friday August 20th, for the Supervisor to give me a call and escalate our issues to the owner. They told me they would discuss the issue on Monday during their 10am meeting and that I would receive a call shortly after that day. I never received a call about replacing our ac unit as well as having to replace out carpet / dry wall for damages that was caused due to the tech not being able to properly fix the issues. It caused the condensation line to leak in our attic and our ceiling has now fallen in and destroyed a wall and carpets in our upstairs hallway. Im now not only worried about the expenses of this but the worry of mold growing. My next step is to file a complaint with the BBB. It's really a shame the employees have all been friendly it just stinks that the supervisors or owners are not wanting to take accountability to try and take the necessary steps to make this right.

Absolute phenomenal service and repair work. I would give 10 stars if I could!!…read moreI was referred to Comfort World by my electrician when my A/C didn't seem to be working properly ( of course on a Saturday and 114degrees out) The owner Matt, personally came out and spent over 4 hours diagnosing the unit on a Saturday . It had sucked up a filter into the duct and also needed electrical rework . Matt was the most honest and genuine A/C service tech I've ever worked with. Didn't try to sell me service plans or add/ons ( thank you thank you!!!) My unit went back to working properly and Matt also educated me on how to properly service it with routine filter changes. Finally an A/C company that isn't in it to rip off a single lady homeowner! I will be calling on Comfort World for my routine servicing -and again can't say how appreciative I am to have found them. I highly recommend!

I run a small business and called Comfort World when at least one of our 5 units seemed not to be…read moreworking. I;ve had terrible experiences with service companies and was blown away by this company. They went above and beyond to get a service person to our business, showed up on time, found the problem, fixed it for a nominal fee and helped with our thermostats as well. They were very honest, capable and reasonable. They will be our go to company from now on and I recommend you do the same! Matt was our service person and came on his day off to get to use so we did not have to try to operate without full air over the weekend.

After having a disappointing experience with another AC and plumbing company, I decided to give…read moreLocal Roots AC & Plumbing a try. They had already impressed me when they came out to evaluate my AC and confirmed that the issues I had been told about simply weren't there. That experience alone earned my trust, so when I decided it was time to replace my water heater, Local Roots was the company I called. Matthew C was absolutely fantastic from start to finish. He arrived on time, was professional and efficient, and took the time to explain what he was doing and answer my questions. He was also incredibly patient and even let me lend a hand a little, which I appreciated. He showed me a couple of things I didn't know, and when we needed to move some furniture to get the new water heater through the kitchen, he went above and beyond to help. I really want to take a moment to recognize Matthew for the outstanding service he provided. He represents exactly the kind of person you hope to get when you invite someone into your home to do important work. I also want to say this to anyone reading this review: don't be afraid to get a second opinion when something doesn't seem right. My experience with my previous company left me questioning what I was being told, and Local Roots proved to me that there are still honest, professional people who genuinely care about earning your business. Thank you, Matthew, and thank you, Local Roots. You've earned my trust and my business, and I will absolutely recommend you to others.

We recently turned on our AC for the first time this season and discovered it was blowing hot…read moreair--definitely not the way we wanted to kick off the Arizona summer. We contacted Local Roots, and they were able to schedule a service call the very same day. Our technician, Ideal, was fantastic to work with. He took the time to walk us through what was going on with the unit, even taking photos to clearly show us the issues. He explained his recommendations and quickly resolved the problem. Within about two hours, we had cool air flowing throughout the house again. The entire experience--from scheduling the appointment, to the communication before Ideal arrived, to the repair itself and the follow-up afterward--was smooth, professional, and incredibly easy. As an added bonus, the repair ended up costing less than we had anticipated, which was a pleasant surprise. We truly appreciated the prompt service and transparency. I would highly recommend Local Roots and Ideal to anyone needing HVAC service.

Todd Edwards Air Conditioning installed my new ac unit recently. They were fast, friendly,…read moreprofessional and very affordable. I would highly recommend them to everyone. Todd set up an installation time and arrived on schedule. The unit was up and running in just a few hours...he even programmed my thermostat. I'm very pleased to have chosen this company.

Installed a new unit for us some years ago and get it serviced with them still. They are very…read morefriendly and professional as well as reasonably priced. I would definitely recommend Todd Edward's AC to my friends and family!