I had an outstanding experience working with Cool Zone Air Conditioning & Heating. Dakota, Byron,…read moreand Tyler -- the incredible "three amigos" -- went above and beyond to help me during a very stressful situation. After a severe power surge at Desert Mountain, both of my Carrier heat pumps were completely blown out. With outside temperatures reaching 104 degrees, I was in a difficult position. The Cool Zone team immediately took action. Within just three days of ordering all necessary parts, they had everything installed and fully operational. Their work was nothing short of meticulous. Every part fit together perfectly, like a carefully assembled puzzle. Their professionalism, strong work ethic, and calm, organized approach turned a potentially terrible experience into a seamless, stress-free transition. I deeply admire and appreciate the service they provided. Thank you, Cool Zone Air -- well done to the entire team! David Smith

A huge thank you to Tom and Grant for getting my AC back up and running! You both were…read moreprofessional, efficient, and super helpful. I truly appreciate the great service and quick response--especially during this heat! I highly recommend Cool Zone Air Company to anyone needing AC service. Honest, reliable, and hardworking--can't ask for better!

Boldt is the best HVAC repair I have used. I have been looking for an honest and fair HVAC repair…read morecompany for decades and I was referred to Phillip Boldt by a friend. Another company quoted me $2,000 for a repair on a 13-yo system and Phillip got it done for significantly less. I will only ever use Boldt HVAC for my AC needs.

Phillip was prompt when he arrived for an HVAC service call and/or replacement estimate. He came…read moreout on a Saturday morning in the summer months. He impressed me with his professionalism and knowledge. He assessed the problem and offered the lowest price on the repair -- most other vendors focused on a replacement only though he did provide a competitive replacement cost. I decided on the repair and he was able to address it immediately. You can tell that he cares about doing the job right and at fair costs -- he is in it for the long run! I trust him and will definitely use him as my go-to HVAC vendor from now on.

I called Wilson Crew Heating & Cooling when my AC wasn't working properly and another company had…read morecome out to assess and told me we needed a new unit. I really had called for a quote on a new unit since the other guy doesn't install them. Trey offered to stop by the same evening and gave assurance that he'd get it working it if he could, and the cost of any fixes would go towards a new unit if that was the route we needed to take. Trey made it out the same evening and worked in the dark to get our unit up and running. Turns out we don't need a new unit right now! Really appreciate his effort and diligence with diagnosing the issue to get it repaired and at a reasonable price. I appreciate that he's honest and didn't recommend a new unit when it's not necessary.

Had the unfortunate experience of dealing with this company and family when I first moved to…read moreArizona. I had two units down, and they came out to "fix" the problem. They demanded I paid in full, even though they needed multiple trips to the house to complete work. I protested, but they insisted. And of course, the work wasn't completed. The AC never blew lower than 76 degrees. And now 18 months after they "fixed" the problem, the same two units are not working again. What a cowinkiedink! And conveniently 6 months out of warranty on their work! I would've gotten more satisfaction if I burned the $6 grand

Sorensen Heating and Cooling's main priority is you. Their customer service and knowledge is…read moreexceptional at every level. I will continue to refer friends and family because I know Brian and his team will do the best thing for them as they would their own family. ***Our Experience*** Lilly the Office Manager was insightful, caring, and courteous when we initially called to schedule our maintenance last fall and our no cool in June. Alex explained the options to fix our 28-year old unit, including replacing it. The owner Brian called shortly after to help us choose the new unit that made sense for us. He was objective, through, and patient while explaining operations, pros, and cons of each unit. The focus was getting our family taken care of, not a sale. As expected, our installation was flawless with Justin and Alex being kind, professional, on time, and patient with questions. Since installation, Brian has reached out to me to ensure everything was working properly. He's helped me understand and improve some airflow issues without trying to book a service call.

This is probably a very good company. I chose them for their good reviews. And they were Prompt and…read moreExcellent at Keeping Me Informed. BUT....it felt like "the Hard Sell" with an over-talkative salesperson who was long-winded and without much content in her abundance of words, and she wouldn't let me get a word in edgewise to ask questions and understand what she was saying. Thankfully, the technician scheduled to come out got sick so they missed the appointment (and did a good job notifying me) which gave me the opportunity to call another service. Their competitor (Jaycox) was clear and to the point--allowed me to ask questions, and immediately quoted a fraction of the price to service my HVAC's--much to my wallet's delight. And I just really didn't want to talk to that salesperson anymore. So, while Sorensen is probably a good company, unfortunately my experience with them was rather off-putting.

My AC went out around 6pm yesterday, after checking the simple things, I put in a request for…read moreinformation at 8pm. By 830pm that night, Russ had asked a few question's, and we had a service appointment planned for 8am. 740 the next morning he gave me a 20minute notice and by 810 he was troubleshooting. Around 830 the issue was fixed and offered their service of a twice yearly check up plan, which I agreed too. He and his teammate performed the first service today and my AC is blowing much colder than it was before. Thanks for the prompt on time service. It really felt like your priority was to get the house cooled back down at the best cost and value. TL;DR Excellent service, excellent value, excellent repair, very professional repair team. .

Needed my rooftop a/c unit replaced. Russ came out and provided a quote and estimated time-line…read more He and his crew did an excellent job at a fair price. Highly recommend Desert Air Pro.

Very honest company!! Gerald gave me an approximate estimate over the phone and confirmed when he…read morecame out to house. He didn't try to upsale me on an expensive unit I didnt need. Install team was professional and courteous. They went above and beyond!! Will continue to use tgem for all my future hvac needs.

I just had a technician come out from AirZona and I am very happy with the service I received. They…read moreseemed very honest and were helpful. They repaired a minor problem at no extra cost and now my AC is working again!

Alien A/C is the best company I have ever used for assistance with a/c problems. We have used them…read morefor several years. They are quick to respond and go out of their way to make sure issues are addressed as soon as possible even in the worst heat of the summer! Most recently on a 105+ day our heat pump stopped working, the evening before I was to leave out of town. The owner was able to get someone out very early the next morning before I had to leave for the airport. I felt very comfortable and confident in Mike's ability to take care of our a/c. I had to leave, but he stayed and finished the job very nicely, and the cost was very reasonable. My husband and daughters were very happy to have the a/c fixed so quickly (as was I). I would highly recommend this company! Lori M. (using my daughter's account to leave this review since I don't have one :))

For 8 years I had hired a friend company to service my new AC…read more This year, when I called to have a yearly service I was told that such wad not needed yearly but only every several years. 2 weeks ago, my AC was not working, I was told by my friends company that it was probably just a filter needing changing. I knew it was more. I had read about ALIEN Air online so I contacted this company and they fit me in the next day after I had told them I could not wait 2 days for an opening. I am so very glad I tried a new family owned service. Right off the bat he showed me that my wires were fried. He got the AC cooling but needed to reschedule a in a week to fix other serious issues that he had no time for. When he returned, he was on my roof for over 3 hours. My drain was so plugged up and coils filthy that it required serious work. This AC was new in 2018! I had had yearly service without fail. I will NEVER GO BACK to the other company as He FAIMED to properly service my new AC! I also required a fan to be replaced...my freon was so low it too needed replenishing. Chris, the owner worked with another technician and kept me abreast with video photos showing the entire work needing done. I am so very impressed, grateful to have switched to this Company. I am 75, live alone, unable with my 4 dogs, AFIB and a broken leg to have dealt with 110 weather that week. I am also so disappointed to find that a friend took yearly payments & Never provided even a basic service as requested to make sure my AC never failed to cool my home. I have NEVER PREFERED LOW PRICE OVER QUALITY WORK. I highly recommend Chris and his Company ALIEN AC because he believes in proper preventative service of ALL AC units! He would prefer being on a roof checking out and securing all the bells and whistles providing preventitavine safeguards in the AZwinter over a "devil's armpit" major repair in the worst of AZ summer heat. I will never fail to follow his advice and have a REAL PREVENTATIVE SERVICE SCHEDULED. My friend was no friend afterall, as I learned from this experience! I have already scheduled my next maintainence check with Alien AC for early 2026!

Cousins AC replaced our AC about two years ago. The price was reasonable, they had to fix the…read morebotched work that Parker did and Cousins did so effectively without breaking our wallet. Yesterday, our AC was having trouble keeping the temperature so we reached out to Cousins and they had a technician, Bryan, here within a few hours. He fixed the issue and because we were still under warranty, didn't charge us. Highly recommend and we will.be calling Cousins AC for any future issues we have. ​

For informational purposes and awareness. This company clearly discriminates on areas and people…read morethey service within the Phoenix Metro area. My home is in West Phoenix roughly five miles from their office in Glendale. But they say Im not in their service area. Their website says they service all the bougie cities in the northern part of Phoenix metro. As far north as Cave Creek. Seems odd to me.