I specifically searched for a local family owned company and was not disappointed. Ask for George !…read moreCustomer service from the first phone call to the maintenance service from tech George was top notch. I have 2 AC units & having fair transparent pricing is very important to me. I highly recommend cool zone.

I had an outstanding experience working with Cool Zone Air Conditioning & Heating. Dakota, Byron,…read moreand Tyler -- the incredible "three amigos" -- went above and beyond to help me during a very stressful situation. After a severe power surge at Desert Mountain, both of my Carrier heat pumps were completely blown out. With outside temperatures reaching 104 degrees, I was in a difficult position. The Cool Zone team immediately took action. Within just three days of ordering all necessary parts, they had everything installed and fully operational. Their work was nothing short of meticulous. Every part fit together perfectly, like a carefully assembled puzzle. Their professionalism, strong work ethic, and calm, organized approach turned a potentially terrible experience into a seamless, stress-free transition. I deeply admire and appreciate the service they provided. Thank you, Cool Zone Air -- well done to the entire team! David Smith

We live in Verrado, and used to be a customer of A/C Guys, but that business was sold to A Quality,…read moreso this was my first experience with them. And what a great experience it was! Their technician, Aiden came out, arrived on time, wore boot covers in the house, and performed a very complete and comprehensive tune up on both of our systems. They didn't try to do any upsell for unnecessary repairs, and made sure our a/c units were ready to go for the summer. I highly recommend this company for any of your HVAC or Plumbing needs. And, btw, before I retired, I spent 35 years with the Trane Company as a senior sales executive, so I know the business inside and out. These guys are the real deal!

AC went out late last night. Chase and Rigo came out around 2:00 pm and got her fixed but the best…read morepart was the absolute fantastic service I received by both of them. They explained in detail the issue, the fix and the price upfront with video and written quote. Repairs completed quickly and they were concerned about keeping the inside of my house clean as they walked in. These 2 guys and business are top shelf in my book and you should use them.

Carlos is an awesome business owner who understands where he lives, and the possible issues that…read morecan/may occur when your A/C goes out and it's over 110* outside! My maintenance company told me the earliest they could get someone out to my house was the following day, of course, they don't live in AZ THOUGH!!! And definitely don't understand having no air for what was gonna be over 2 days, with a child in the home! Carlos understood, and was able to make me the last stop of his day at nearly 7pm and had us back up and running in less than 15 mins!! I highly recommend him, he is God sent!

Carlos did a very good job in replacing my A/C compressor, changing the filter and piston etc…read more. thanks Carlos for being honest...Romeo

Sorensen Heating and Cooling's main priority is you. Their customer service and knowledge is…read moreexceptional at every level. I will continue to refer friends and family because I know Brian and his team will do the best thing for them as they would their own family. ***Our Experience*** Lilly the Office Manager was insightful, caring, and courteous when we initially called to schedule our maintenance last fall and our no cool in June. Alex explained the options to fix our 28-year old unit, including replacing it. The owner Brian called shortly after to help us choose the new unit that made sense for us. He was objective, through, and patient while explaining operations, pros, and cons of each unit. The focus was getting our family taken care of, not a sale. As expected, our installation was flawless with Justin and Alex being kind, professional, on time, and patient with questions. Since installation, Brian has reached out to me to ensure everything was working properly. He's helped me understand and improve some airflow issues without trying to book a service call.

This is probably a very good company. I chose them for their good reviews. And they were Prompt and…read moreExcellent at Keeping Me Informed. BUT....it felt like "the Hard Sell" with an over-talkative salesperson who was long-winded and without much content in her abundance of words, and she wouldn't let me get a word in edgewise to ask questions and understand what she was saying. Thankfully, the technician scheduled to come out got sick so they missed the appointment (and did a good job notifying me) which gave me the opportunity to call another service. Their competitor (Jaycox) was clear and to the point--allowed me to ask questions, and immediately quoted a fraction of the price to service my HVAC's--much to my wallet's delight. And I just really didn't want to talk to that salesperson anymore. So, while Sorensen is probably a good company, unfortunately my experience with them was rather off-putting.

I'm grateful to be able to write this review for American. I would enthusiastically recommend this…read morecompany to anyone looking for HVAC service. I got several quotes to replace my AC. I was referred to American by a friend, and they hit the ball out of the park at every customer touchpoint. I had the pleasure of working with Curtis first. He came to my home to give me a quote, and the thing I appreciated the most was that I never felt like he was trying to oversell me. He provided me with education, walked me through all my options, and gave me his honest opinion about what I truly needed versus what would be "nice to have." In an industry where most consultants are concerned about their commissions, Curtis made me feel like he was genuinely concerned about my needs, my pocketbook, and my satisfaction with my purchase. This is how you secure a customer for life. I was also extremely pleased with my installation team. I would like to give special thanks to Angel and Evan. These two were warm, respectful, and professional. They were sensitive to the fact I was working from home during the install, and they made every effort to allow me to do my thing while they did theirs. Angel did an awesome job correcting some issues he found in my attic. He shared pictures of his work and the quality really shone through. I feel confident that my system will live through many scorching AZ summers. In addition to the care I received from these hardworking techs, I was also super pleased that American offers interest-free financing for qualified customers. Obviously a new system is a huge investment. Having the option to make payments helps me balance this major purchase with my other priorities. I can only speak for my experience with their HVAC team, but based on that experience alone, I will be using American for all my plumbing and air needs. Please accept my heartfelt thanks for all your work. This company is truly amazing.

Technician Daniel arrived to install a new R/O unit. In the midst of a lot of confusion from…read morevarious contractors handling the end stages of a remodeling project, he completed the installation without incident and with a smile on his face. We appreciated his personality and demeanor.

My mom's air conditioner started blowing warm air today. I changed out the thermostat hoping that…read morewas the fix. It didn't. Of course it is a holiday weekend of all times. Our ac guy we had found on Yelp retired completely due to illness, so I was searching Yelp. I came across M&R. It was the first company I felt comfortable trying. I got through. His website number wasn't the same as the number I was suppose to text the info to. I thought he wasn't responding, so I started calling around. No one answered, or they couldn't come out for 3 days. I called him again, and I am glad I did. He gave me the correct number to text. Oscar, his tech was at the house in less than 15 minutes. He was done replacing the capacitor in less than 5. My mom really liked him. He really likes his job at M&R and was talking about how thankful he was of the owner he worked for. Great guy. Supposably we have a better capacitor that is more reliable. Looks like a have a new ac guy now. I just noticed I had reviewed him before. We Yelp all the time foe services for our neigh ors and they liked him too. I hope we don't need to use him again any time soon. =p

AVOID THIS SHOP - COMPLETE RIP-OFF AND DISHONEST OPERATION!…read more They sneak in a $99 diagnostic fee without ever mentioning it beforehand. When confronted, the woman on the phone had the audacity to flat-out lie, insisting "I already called you and explained the fee." Worse, they totally misdiagnosed my AC problem--recommended an expensive, unnecessary repair that multiple other shops later confirmed was completely wrong. Their quoted prices? Absurdly inflated--often 2-3x higher than legitimate competitors for the same (or actually correct) work. This place is predatory, unprofessional, and dishonest from start to finish. They target people in a bind who need quick AC fixes and don't know to shop around. Bottom line: DO NOT GO HERE. Get quotes from at least 3-4 other shops first. Save your money, your time, and your sanity--stay far away from these crooks. If you've been burned by them too, please share below so others can be warned!

We had some wet spots on our ceiling that I was afraid might have been a plumbing issue, but I…read morecouldn't hear any water when running faucets coming from that area. The one thing I've learned from my father is the smaller companies don't charge an arm and leg when you can get a job done for cheaper. I called around town and Aguilar said they could be out in 3 days, which was much better than having to wait the 2 weeks that the bigger companies quoted. They were at the house promptly at 7:45am on a Saturday morning, had called ahead, and were done in less than 2 hours. The total cost was well below what I had found online for what I thought the problem may be. Even when leaving he gave me advice on how to make my a/c last a little longer. I will definitely be using these guys for any maintenance I may need in the future.

Aguilar A/C and Heating were great!!!! My A/C broke down and I was braising myself for a hot summer…read moreday. I called Aguilar A/C around 730AM and Daniel showed up in an hours time. Daniel showed me the problem, a part that was no longer working and other companies have quoted me would cost hundreds to fix. Daniel gave me the best quote I heard from any company. He was professional, courteous and honest. I will definitely use his company again if I have future problems with my A/C unit.

Met with Brady, the owner to add a new ac unit on a duplex. Got several quotes from others who…read morequoted almost double and thought the job was too difficult. Even had one company say they would have to hire electrical team to come out for a separate expense. Brady looked it over, assured me he could handle everything from the crane, electrical, and all involved. They scheduled me right away and got it all done in half a day. Very professional Great pricing Very knowledgeable All in one service Highly recommended!!

Brady Garrick the owner contacted me personally after I responded to a phone solicitation for…read moreannual maintenance. I questioned what they would do and after speaking/ texting with Brady I booked an appointment. Of course they didn't show up for the appointment ! I texted Brady and he said *Let me check on the status of our tech. I'm sorry that he hasn't arrived yet or communicated that. One moment please Tech never showed or called Brady did not try to re book appointment? Probably better to use a different company in my opinion Johnnie

A few words about Liberty Plumbing and Heating. I chose Liberty several months back to replace my…read morehot water heater. I wanted to find a small local company and Liberty fit that bill. I was very impressed with Liberty with my Hot water heater replacement and asked them to provide an estimate to replace my two 15-year-old A/C and 30-year-old heating systems which were experiencing early signs of failure. I accepted their estimate, and work began in early January. During the installation I had the opportunity to observe their work close up. Being very interested in the process I no doubt was a pain always observing and asking questions. Sean and Jaden encouraged my interest and welcomed questions and provided clear easy to understand explanations on the installation process. I found Liberty Plumbing and heating fair professional with a high degree of integrity. Their estimate of the system replacement was fairly priced providing several system options and component and brand name recommendations. This gave me a great deal of information to research and identify the best system and price for my needs and wallet. Sean answered all my questions thoroughly and simply explaining why he chose each recommended component. There was no hard sell in any of this process, something I really appreciated. I found their professionalism top shelf. No part of the installation seemed rushed or hurried. I noticed their attention to detail was the best I have observed from any contractor. They knew the system they were installing, clearly not their first rodeo with the brand. They fixed many problems that were done during the original house build. They stayed late to ensure we had heat before leaving. Their concern for our house was a high priority to them always cleaning up and making sure there were no signs that work was being done. I found Liberty to be a company with a very high degree of integrity. Sean and Jaden were the owners of the company, and it was clear to me their name and reputation were very important to them. No short cuts, no rushed work. What was clear to me getting it right was more important than getting it done quickly. No additional charges or change orders were added even though they found deficiencies from the original house build install. They consistently kept me informed as to the progress and always showed up when they said they would be there. Overall, I was very impressed with the fairness, professionalism and integrity of their work. I highly recommend Liberty Plumbing and Heating; you will not be disappointed in the quality of their work.

They responded my request on Sunday afternoon and came to my place to unclog the kitchen sink…read moredrain. They gave me the estimate and completed the job as they promised. To be honest I was hesitant because there were no reviews, but i took a chance (we needed a working drain on Sunday badly). It turned out to be I made the right call. They were nice and kind. They cleaned the kitchen sink after the work is done. They would be the first company that I'd call for any plumbing issues going forward.