I had an outstanding experience working with Cool Zone Air Conditioning & Heating. Dakota, Byron,…read moreand Tyler -- the incredible "three amigos" -- went above and beyond to help me during a very stressful situation. After a severe power surge at Desert Mountain, both of my Carrier heat pumps were completely blown out. With outside temperatures reaching 104 degrees, I was in a difficult position. The Cool Zone team immediately took action. Within just three days of ordering all necessary parts, they had everything installed and fully operational. Their work was nothing short of meticulous. Every part fit together perfectly, like a carefully assembled puzzle. Their professionalism, strong work ethic, and calm, organized approach turned a potentially terrible experience into a seamless, stress-free transition. I deeply admire and appreciate the service they provided. Thank you, Cool Zone Air -- well done to the entire team! David Smith

I am surprised at the amount of great reviews for this company. My experience was the complete…read moreopposite. I called Cool Zone because they were authorized to perform warranty repairs on my ac system. The tech found that the compressor had failed and needed to be replaced. He confirmed the unit was still under a parts warranty so my cost would be the labor and new freon that was recommended. He quoted $3,300 for 4 hours of labor! Then said if i purchased a maintenance plan that covered 2 visits for both of my units it would be cheaper at just under $3,100. What? That doesn't make sense. You Buy a service plan and pay less ?!! I expect that the "maintenance" is not intended to take care of the units but to give them 2 more opportunities to overcharge for additional services. I was told they would check availability of the compressor and his office would call me the next day. I was charged a $89 diagnostic fee. I told him his office told me the fee would be waived for repairs over $300. It was obvious to me that he had no intention of sharing this policy with me and said he would discount the repair bill after the work was done. I heard nothing more from them. It has been 2 days. After looking into his price I was told by 2 different companies that the quote was at the high end of the range for a unit that was NOT under warranty. I did not share this quote with either of these companies until after they priced the repair. Both told me the same thing and both quotes were competitive. A different factory authorized business is repairing the unit including line set cleaning and new refrigerant for $1,800. This is a predatory business overcharging people that are stuck in the AZ heat with a broken ac unit. They say a sucker is born every minute. Dont be a sucker! Stay away.

SUMMWR = it's busy season for AC. Call Sorenson, I am able…read moreto get schedule for the next day. They are very professional, and knowledgeable about the issues. Thank you

Sorensen Heating and Cooling's main priority is you. Their customer service and knowledge is…read moreexceptional at every level. I will continue to refer friends and family because I know Brian and his team will do the best thing for them as they would their own family. ***Our Experience*** Lilly the Office Manager was insightful, caring, and courteous when we initially called to schedule our maintenance last fall and our no cool in June. Alex explained the options to fix our 28-year old unit, including replacing it. The owner Brian called shortly after to help us choose the new unit that made sense for us. He was objective, through, and patient while explaining operations, pros, and cons of each unit. The focus was getting our family taken care of, not a sale. As expected, our installation was flawless with Justin and Alex being kind, professional, on time, and patient with questions. Since installation, Brian has reached out to me to ensure everything was working properly. He's helped me understand and improve some airflow issues without trying to book a service call.

Had the unfortunate experience of dealing with this company and family when I first moved to…read moreArizona. I had two units down, and they came out to "fix" the problem. They demanded I paid in full, even though they needed multiple trips to the house to complete work. I protested, but they insisted. And of course, the work wasn't completed. The AC never blew lower than 76 degrees. And now 18 months after they "fixed" the problem, the same two units are not working again. What a cowinkiedink! And conveniently 6 months out of warranty on their work! I would've gotten more satisfaction if I burned the $6 grand

I called Wilson Crew Heating & Cooling when my AC wasn't working properly and another company had…read morecome out to assess and told me we needed a new unit. I really had called for a quote on a new unit since the other guy doesn't install them. Trey offered to stop by the same evening and gave assurance that he'd get it working it if he could, and the cost of any fixes would go towards a new unit if that was the route we needed to take. Trey made it out the same evening and worked in the dark to get our unit up and running. Turns out we don't need a new unit right now! Really appreciate his effort and diligence with diagnosing the issue to get it repaired and at a reasonable price. I appreciate that he's honest and didn't recommend a new unit when it's not necessary.

Carlos is an awesome business owner who understands where he lives, and the possible issues that…read morecan/may occur when your A/C goes out and it's over 110* outside! My maintenance company told me the earliest they could get someone out to my house was the following day, of course, they don't live in AZ THOUGH!!! And definitely don't understand having no air for what was gonna be over 2 days, with a child in the home! Carlos understood, and was able to make me the last stop of his day at nearly 7pm and had us back up and running in less than 15 mins!! I highly recommend him, he is God sent!

Carlos did a very good job in replacing my A/C compressor, changing the filter and piston etc…read more. thanks Carlos for being honest...Romeo

M&R was amazing! They helped my sister in law get her AC right after the company that installed it…read morerefused to help her! I highly recommen!!

Noel was prompt and professional. Answered all of our questions…read moreAnd took care of the problem. We would call them again.

Outstanding, trustworthy company!!…read more Kept every promise, showed up on time ready to work, professional and empathetic!! Highly reccomend!!

Came on the hottest day of the year and went onto the roof. Whew! Affected a temporary fix and…read morereturned shortly with parts to make it ongoing. Thank you Don, you are God sent for sure.

If I could give 6 stars I would. Richard and his team were fantastic. In and out in 4.5 hours…read more Replaced two units, furnace and coils. His prices and customer service beat anyone in the valley.

20 out of Ten stars. These guys were professional caring and worked a clean worksite. They…read moreunderstood that I have two elderly dogs and wanted to make sure they got our AC back on as soon as possible. Friendly and helpful. They gave me a beautiful Shiny New Split System within a couple hours after our appointment time. So Thankful. Would recommend!!

Great for a mom and pop supply very helpful staff great friendly atmosphere competitive prices tooread more

HVAC Parts and More was an outstanding experience and had everything I needed to repair my HVAC fan…read moreand motor. The front desk gal was awesome and got me lined out in no time. I hope I never have to go back but if so, I'm confident they will have me line out in no time. Thank you for going above and beyond to help me and my family in this AZ summer.

Chris is truly like no other ! Here quality of service is top . He responds quickly no matter day…read moreor time . He is very fairly price . Company like this one is rare . We highly recommend him . You will be amazed and will never regret calling Like no other . There is not enough words to describe this little gem

Great company to do business with. Fast and responsive with fair prices! Kris took my call to…read moreschedule the appointment and Matt came out to do the maintenance. They are both professional and friendly. Thank you!

Jerry Davis is very good, thorough and professional. We've been using AC Team for several years.read more

12 year old central split-system heat pump was not blowing cold air. Technician Jerry from The AC…read moreTeam came out in the morning to troubleshoot and diagnose. Immediately visually noted a burnt wire at a termination on the contactor. Probed contactor switch and confirmed it was non-functioning and needed replacement due to burnt and pitted switch points throughout. Explained probable cause. Replaced the part, cut back and reterminated all wires for tight connections. Confirmed function and amp draws. Reviewed entire unit for any abnormalities. Fixed the immediate problem and did not try to sell new unit. Excellent service. Would recommend.