This adulting life is for the birds, the birds. Thankfully this imaging location makes it a bit…read moreeasier. Appointment scheduling was super easy and efficient. Reminders up until day of just in case you forget along with the pre-paperwork completed online. Their door says open at 7am vs Google maps sites that have 8, so I arrived about 5 minutes before the appointment at 8. Got into the back a bit late, with everything else going as planned. Joan way my technician and she was so pleasant and friendly. Made the process less stressful and efficient. She gave clear directions and only had to redo one item. The changing rooms were nice with and according style door with magnets so it's not just a sheet covering the opening like other places. Even the gentlemen who did my checkin was friendly and efficient. Helped to have the prework done.

I have been going to them for years, and the people are very nice. But the finance department can't…read morekeep track of facts and files. I pay my bills promptly, but since 2023 they've sent me to a collections agency 3 times for changing amounts, even though my balance is $0. Last time, I filed a dispute, and the person I spoke with said it was all cleared up. Then they sent me another letter I am never going to them again.

Longhorn Imaging staff are the best. I was greeted promptly upon walking into the office and the…read moregentleman who escorted me back to the MRI made sure I had everything I needed to prepare for MRI. Due to my injury, the MRI was very uncomfortable but the gentleman giving me the MRI, Carlos, was very understanding and tried to make me as comfortable as possible. After completion of the MRI, I had some questions about the test and Carlos took time to explain it to me. Even though the test was uncomfortable, the staff at Longhorn Imaging made it bearable. The staff at this site is great representation of providing customer service. Please keep up the great work.

Wonderful CT scanner! Very clean office and very high quality. Very friendly! Highly recommended.read more

My daughter has an extraordinarily complex medical picture, and over the years I have had to take…read moreher to multiple physicians before finding doctors willing to thoroughly investigate what was happening. Too often, doctors seemed to make a bedside diagnosis first and then interpret everything afterward through that original theory. Dr. Geck stood out immediately because he did something that should be ordinary but, in our experience, was not: he treated my daughter like any other patient whose symptoms deserved to be investigated. He ordered significant testing, continued looking when the answers were not obvious, and made it clear that he did not want her to remain in pain without understanding why. His thought process was also notably similar to the physicians we encountered at Cleveland Clinic--careful, evidence-based, and willing to consider the complexity of the entire clinical picture. Dr. Geck is well known in our area for performing emergency and complex spinal surgery. That kind of work requires far more than technical surgical skill. It requires the ability to assess a patient quickly, recognize what matters among competing findings, and make difficult decisions in high-risk situations. As the mother of a daughter with significant disabilities, I will always remember Dr. Geck as one of the physicians who treated her with genuine dignity. Her imaging was difficult and her case was complicated, but he did not dismiss her because of that complexity. He remained committed to trying to understand what was happening and to finding a way to help her.

They have lost the plot. - 11 days to get a CT scan result…read more- double charged my credit card - just finished 3 call to have it rectified. - non native English speakers are impossible to communicate with - 3rd time promised a call back. NO CALL BACK. At this point, one has to believe it is intentional. Charlie W. also claims in their replies to bad Yelp reviews that you can call them. Alas, the extension does not exist.

Medical bills kill us, but CPI is the only provider who makes sure we get the best price, every…read moretime. For starters, our insurance doesn't cover imaging, so the provider doesn't have to bill us at the insurance rate, they can bill at the much higher Full Rate. And labs like LabCorp and Clinical Pathology Labs do indeed bill at the Full Rate, which is sometimes 6x higher than the insurance rate. But CPI lets us pay at the insurance rate, which saves us a ton. Further, sometimes self-pay is cheaper than going through insurance, so CPI always checks both prices and then bills us at whatever option is cheaper. We have dozens of providers and *nobody* else does this. Finally, Paige remembers us and always asks about the kids (she remembers details about them). We don't experience that anywhere else, either.

I went to Central Park Imaging at 900 W 38th St #100, Austin, TX 78705 on 3/17/2026 for an MRI…read moreprocedure. The tech was Gary House. I was not in pain when I went in, but Mr. House elicited so much unexpected pain that I screamed suddenly in response. He did not react to my pain at all, but instead, continued to give test instructions. Mr. House was in a hurry. When the test was completed, he wanted me off the table as quickly as possible and told me to sit in another chair to put on my shoes. The MRI room is not adjacent to the bathroom, so patients have to walk through the halls in hospital attire in front of other patients before getting dressed. I was in pain for days after, and had to return to my doctor. I reported my experience to my doctor and to the manager of Central Park Imaging. On the facility's Website the profile for Gary House states: "He loves working in healthcare and helping people find out why they hurt." In my case, I was not treated respectfully, and Gary House put me in extreme physical and emotional pain. I have never received mistreatment at other imaging facilities.

Scheduled an HSG with ARA and was terrified after reading about the procedure online. Andrea was…read morecalm and compassionate while talking me through the procedure. She did everything slow and patiently to make sure I was comfortable and felt no pain. I wouldn't hesitate to book another appointment with her if I ever need another one. Thank you Andi, you're amazing!

Repeatedly asked the same information. 4 times on the phone and twice on the patient portal…read more They had the wrong insurance as primary although I repeatedly told them the correct insurance I have as primary and presented it at the clinic as well. ARA therefore asked for prior auth too late so it was not obtained and I had to schedule a month later for essential imaging. On trying to reschedule the customer service rep was condescending. Goodbye ARA! There are options!

. Very professional. Polite staff and overall experience…read more ​..................................................................

Do NOT go here for an ultrasound. My doctor ordered a sonogram here a week before my appt with her…read moreto ensure my pregnancy was progressing properly. As first time parents, this was nerve racking, made more so by the fact that the technician couldn't communicate with us (she was deaf). I have no problem with a deaf technician, but they should at least have some translating services in place to ensure the technician can actually communicate with patients. She didn't play the sound of the heartbeat, we got no photos, and essentially zero communication. We left confused, receiving only a thumbs up when attempting to ask her if the baby looked normal/had a heartbeat. After being told the report would be sent to my doctor within 72 hours, it's been over a week and still nothing, which made this visit completely useless as I was able to see my doctor for a sonogram at my scheduled appointment. I expressed my concerns about the report never being sent via survey and phone, and was told "no one" can issue a refund, even though the service was incomplete.

Austin Breast Imaging is a specialty medical practice in Austin, Texas, specializing in breast…read morehealth and diagnostic imaging for women. Austin Breast Imaging focuses solely on breast imaging, allowing the staff and radiologists to develop deep expertise in this specialized care. Ever year for the last 25+ years I undergo a routine mammogram screening. It is uncomfortable but a necessary procedure to ensure proper screening for breast cancer. Early detection of breast cancer is key to remediation efforts. Connie, my radiologist technician made the process as easy as possible Until next year...

I'm still very pleased with my entire experience with Austin Breast Imaging. As soon as my doctor…read moresent over the lab order, they called to schedule the appointment. Everything was handled smoothly. When I arrived, my insurance card had been updated, and taking care of that was a breeze. The technician was terrific, as each one has always been before. She showed professionalism in her care. I always have great confidence in the quality of images that are taken. I've never had an insurance issue come up. Annually things are processed correctly.

That was scary…read more.. Following last week's screening, I was called in for another series that was much more detailed and extensive. This has happened to me in other cities with other imaging centers... it has to do with 3D mammograms and how they perceive tiny calcifications. According to cancer.org, "Getting called back after a screening mammogram is fairly common and doesn't mean you have breast cancer. In fact, fewer than 1 in 10 women called back for more tests are found to have cancer." I arrived 20 minutes early and walked into a crowded waiting room. Nevertheless, my documentation was immediately updated and I was only made to wait about 5-6 minutes before I was called in. I was handed a pre-warmed robe and allowed to change. After having read the disgruntled reviews by women who have had to wait nearly an hour, I checked the time and realized that my screening was underway several minutes AHEAD OF TIME. Waiting for a mammogram is not easy. I feel for any woman who has to wait, no matter what her circumstances are (especially because some are exponentially bad!). Waiting for the results of a mammogram - especially when you're there for a second screening - is emotionally draining. I only had to wait about ten minutes and thankfully, I was given the all clear. Such relief. My radiologist was so gentle, kind and thoughtful. So was the woman at the front desk who signed me in. Still, I'm thrilled that I won't be seeing any of them for another year. Whew!

I am experiencing a horrible time trying to get a call back diagnostic mammogram. I received a…read moreletter from ARA Women's imaging reminding me to make this appointment and informing me how important it was. After my doctor sent over 2 referrals they still can't find the orders. The office staff is so incompetent and unhelpful. I still haven't been able to make this very important appointment.

I had a pleasant experience at ARA Westlake. Customer experience was better than the Ben white…read morelocation and parking was easy. I was able to check in at the desk with a person instead of the iPad which was nice. Both imaging techs were very kind. Amy walked me through both procedures and helped answered my questions. I had a worry and the doctor came in to answer my questions. I did not catch her name but she was really friendly and personable. I can see why so many people have issues with the billing. I was told I possibly won't need one procedure even though my doctor recommended both. I hope there aren't any billing issues with this location.

The technician was efficient, friendly, and professional. Apparently, the business doesn't have…read moreenough radiologists. I had my mammogram 8 days ago, and I still have no results report. I sent an email two days ago and never received an answer when I inquired about when I could expect it. It seems to me that if you operate a business that does diagnostic imaging, perhaps you shouldn't be open if you don't have radiologists! In the future, I'll use a hospital's radiology department.

Very easy to work with. Efficient and friendly staff. They have good tools to help communicate and…read moresee results.

From start to finish, it was a great experience. The ladies up front at intake were very pleasant…read more and efficient and the technician that took images was very thorough , explained what was gonna happen and also very efficient. Great all around service.