Karen Hatten is a very good dog sitter. We have had her stay at our house 2 times for a week or…read moretwo. She does a great job of taking care of our dogs. While we are away, she walks our dogs and sends us many pictures of them . Our French Bulldog and Chihuahua mix both like Karen . It is very nice to have someone to trust to take care of our dogs while we are away.

Karen has watched over my kitties on several occasions. She is completely trustworthy. She keeps my…read morekey in between and I never worry about it. The cats are comfortable with her even my shy guy. I highly recommend her.

I was a Walk-in with my Pomeranian, Louie. He and I were on a walk and his paw was having trouble,…read moreso I carried him over to AUVC and asked for help. They immediately helped, offered an appointment within 20 minutes even though we were first time customers and helped us out. They were friendly, professional and patient and listened to learn more about the challenges that he was having. I trust they will be just as open to help you as they were me and Louie.

My cat was recently diagnosed (at a different vet) with a somewhat rare parasite (Tritrichomonas),…read moreand I was having a hard time finding a vet I felt confident in. My usual vet, who we have been seeing since adopting the cat almost 2 years ago, rudely dismissed my concerns over the phone and insisted that I needed to pay an $80 office visit fee just to get an answer to my question over the phone (the question was "What does the PCR panel test for?"). I started calling every other vet in Austin to find a clinic that has experience with Tritrichomonas and that I felt comfortable with. Several clinics admitted that they did not know what the parasite was or had never treated it before. Another lied and said "oh, that is super easy to treat and really common and straightforward!" which I knew was not accurate from the empirical literature online. I finally found Austin Urban Vet and the experience we have had so far has genuinely been night and day different from pervious clinics. From the very first call, the AUV team was empathetic to our situation, VERY transparent about pricing (they provided it in writing), and explicitly clear about which PCR diagnostic panel they use at AUV and exactly what it tests for. They were open and honest about their experience with Tritrichomonas and I immediately felt at ease and confident in the care that they could provide my cat. After chatting with my partner about my findings from calling almost every vet in Austin, we both agreed Austin Urban Vet was the best one to move forward with, so we made an appointment. Right off the bat, I was happy to find that AUV has a private parking lot (for free!). I headed inside with my cat and the team at the front desk was so kind and helpful. They quickly checked me in and invited me to grab a bottle of water or make myself a cup of coffee as I waited for the tech to take us into the room. We waited for maybe ~5 minutes before the tech took us to the exam room, where she scanned my cat for her microchip, weighed her, and asked questions about the presenting problem, history, etc. Dr. Helen was who attended us for the exam itself, and she was so kind and thorough. I really felt that she was providing genuine feedback, and she was honest about her experience with this parasite. She was transparent about the treatment plan and let me know her general thoughts (Ie., "If she is still positive, we will do X. If she is negative, we can try Y.") We are now waiting for the PCR results, but so far, I am so happy with our experience and feel confident that Dr. Helen will provide us with the best care possible.

I swear Jane is a dog whisperer! My 75 lbs Pitbull Terrier mix Pierre is a rescue dog with rap…read moresheet (scared, reactive to other dogs, reactive to strangers, etc.). Jane took it nice and slow with him, let him befriend her on his own terms and grew to love her. Jane is a true animal lover and in addition to owning See Jane Walks she volunteers at animal shelters. If you are looking for the best pet (cat or dog) care in central Austin, look no further!

Jane and her team are the warmest, most trustworthy, and most reliable cat sitters you'll ever…read morefind. They took care of our fur babies when we lived downtown and gave us so much peace of mind when we traveled. Daily updates full of details and - most importantly - full of cat photos! (In fact, some of the photos I've gotten are so good, I've asked her team for advice on my own iphone camera settings!!!) The first time Jane took care of my cats was during the snowstorm of 2021 and she was very literally a life saver. We were supposed to be out of town for a long weekend so we asked my in-laws to stop in and check on them and we'd be back home before the storm came... Well if you were in Austin in February of 2021, you can imagine how that went down. Our flight home was cancelled even before the storm arrived, our family couldn't get downtown, we didn't know if the electricity would stick around or when we'd be back. The cats had food and water, but they've never been alone that long and who knew when we'd get back and what they could get into. I panicked. PANICKED! I couldn't get in touch with anyone in our building, I didn't know any of the neighbors. Finally I found a post Jane had made in a local group and I sent her a desperate note. She called me back so fast and made it her personal mission to track down our building's maintenance guy and get a key to my apartment. From that first call it was apparent that she was as worried about my cats as I was. And as I've gotten to know Jane, it's so plain to see that she truly loves every animal in her care. As do the people she chooses to work with. After that experience, we made sure to schedule with Jane and her team every time we traveled. If you're in downtown Austin and you're looking for a cat sitter, dog walker, or any other fur baby care, consider yourself lucky that you've come across See Jane Walk.

Do NOT leave your dog here…read more First of all, two days before my reservation, I get an email from Amelia saying that she had seen my reservation request & fortunately for me, they had a last minute cancellation. I told her I had already spoken to and confirmed with 2 other people that I had a reservation for my dog to stay for a few days. I picked up my dog & he was so high energy (unusual for him, unless he hasn't gotten exercise in days). He was super hungry when I got him home, & he as well as the bed I asked to leave with him were COVERED in urine! He & the bed were both freshly clean before I dropped him off (just I felt so bad I left him there. Never again!

Wow!!! I just started bringing my dog to this place before this pandemic and I must say that this…read moreis the BEST boarding and daycare facility I've ever seen. You can tell that the employees really love our dogs!!! They are so kind and patient!!! Their customer service skills always make my day because they take their time in assessing questions, concerns, and needs for our babies! I love that this facility is both indoors and outdoors. I'm very picky with who I trust with leaving my dog with she's my baby!! These people are truly some of the best people I've ever met!! My sweet Abigail loves coming and always whines with excitement when we pull up. A lot of the times she doesn't even want to go back home with me!! I could not recommend this place more. From the extremely courteous and kind owners, to the loving and hard working employees, to the perfect space of scenery with large yards to run in, and trails to explore. I'm so happy I decided to give this amazing place a chance!

You would be hard-pressed to find a better sitter for your dog. Lilian has watched mine a couple…read moretimes now, and once was for more than three weeks. You will enjoy the daily updates and have peace of mind that your fur pup is in good hands.

We love Aliya and trust her with our two fuzz babies. She is incredibly responsive, reliable, and…read moreprofessional. She genuinely takes the time to know the individual personalities of our cats and goes out of her way to cater to their specific needs, particularly our stand-offish male cat. We are so grateful to have found her and her team. Bonus - she takes the BEST pics. They are always heartwarming and capture each of our cats' individual vibe.

Aliya is AMAZING with my 2 rescue littermate pups (age 7 now). Both have a bit of PTSD and she has…read morecoaxed the shyest and most fearful one out of his shell in record time! I love the care she provides and the personal touches. I trust her completely with the babies! Knowing she is at our home provides me comfort and the complete ability to focus on my work when not able to be there.

I've been bring my dogs to West End Grooming for the past 20 or so years. Hard to believe! They…read morehave always treated my fur babies with love & kindness. They come back looking, smelling & feeling GREAT! Best groomer in Austin hands down!

Ebbie loves getting groomed by Jo! She always feels sooo pretty!…read moreAppts with Jo are always schedule.

Karuna has been helping my dog Lando overcome some recent fear of going on walks, which has had a…read morenegative impact on his quality of life. From the start, Karuna explained and demonstrated simple techniques to redirect Lando's attention, gradually transform some of his anxiety into focus, and start him on the path to enjoying his time outdoors again. Seeing him go on walks like we used to was incredible; the little, gradual efforts to establish trust and communicate better with my dog have had a pronounced impact on quality of life for our little family! Thank you, Karuna. I hope many more people get to work with you to help their pets live fuller, more rewarding lives