I'll start with the pros: It's a nice, chill spot to relax and the vibe is cool. The flavor of the…read morehookah I had was nice and fruity (forgot the name of it). Disclaimer: Please keep in mind there was a total of 7 other patrons in the Building during my visit. It's sad to say that this establishment falls in line with the rest of the Black owned establishments in Charlotte with poor customer service. My visit started off ok with the customer service and then it went nonexistent. Let's start with the "Cockotail" menu. Yes, the word cocktail is incorrectly spelled on the menu --and this was not intentional. PLEASE RUN THE SPELL CHECK AND UPDATE THIS PLEASE!! It's embarrassing ! I came here on a Friday night during the finals, and I ordered drinks and hookah. There was an issue with our hookah not pulling, so we asked the bartender if they could look into it. Five to ten minutes go by, no one comes by to assist. The wait time would've been acceptable if there were a lot of people in the place, but it wasn't. I went back to the bar and had to remind the bartender to please check on the hookah. They finally came over and then returned the hookah about another 10 minutes later and the hookah issue was resolved. My guest ordered one drink and it came out in a decent amount of time. We ordered a second drink and we were told that they would bring it right out. We literally watched the bartender with the curly hair sitting down to talk with another patron and she NEVER brought the drink. At that point, we were irritated because I'm not going to keep on reminding someone to do their job, especially when it is slow. I am so appreciative that a man paid for our bill because I was most certainly going to have a conversation with the manager due to the lack of customer service. If the service was this poor on a slow night, don't bother wasting your time going in when place is packed. I'm not sure if this place is new, but they have some kinks to work out because it makes NO SENSE as to why you are paying for customer service that you cannot get. It is so irritating that you can't go anywhere these days and not have some type of issue when you go out. The purpose of going out is to relax and have a good time, not to be irritated your entire visit. I could've stayed home and saved money. Unfortunately, returning here is not on the top of my priority list. My best advice is to stand at the bar and watch them make your drink or bring your hookah so you can guarantee that you get your items in a timely manner.

This place is a rip-off! I went to an R&B night with my girls and were told we could only sit down…read moreif I bought a booth. So, I did. We arrived at 10 p.m., and I was gone by 11:30 p.m. In that time, we only got hookah. The drinks never came. The booth size was absurd, so other customers kept asking if they could take a seat because there was nowhere else to sit. I'm sure not every group payed for a booth because everyone in there was sitting down. By about 11 p.m., the scene was still dead, and the vibe was non-existent. I spoke to a hookah girl and asked for a refund because this place was just not worth it. They had to call the manager and he said I wouldn't be charged, and free to go. I waited to write this post to see what the outcome would be because I ended up being charged and ended up having to file a complaint with my bank. I had no receipts, and the manager stopped responding after he agreed to meet me to fix the matter. I was scammed $300 by this place, and it wasn't worth the headache. Drinks were nonexistent, and the service was slow. Experience Trash.

Nice place for hanging out with friends. They have BYOB. Good service and very nice owners who take…read morecare of customers

Visited on a Thursday night at 9 p.m. and there was not a crowd. Not a bad thing at all. Normal…read moreHookah lounge. Plenty of seating throughout the floor. It was Karaoke night and it was a blast! They had every single song you can think of in both English and Spanish. Hookah was great. Different flavors to choose from. Overall great ambiance and wouldn't mind coming again. All employees were efficient and friendly.

Extremely nice staff and a good ambience with lot of open space. They asked about our choices. Went…read moreabove and beyond to make us feel at home. Exhaustive choice of hookah flavors. We went with a combination of Pan Ras and Love 66 with 70/30 split. It was extremely well done and we enjoyed. I will be coming back here

I usually don't do yelp reviews but this calls for it. Firstly, I wanted to sit outside since it…read morewas nice outside. The host notified me that the tables and chairs were dirty and would need to be wiped off. (They insisted that I sit inside) first red flag.. next the server didn't speak much English and messed up my hookah and food order which had to be made over. Lastly, their "fees" on the bill. Between taxes, other indescribable fees and automatic gratuity it wasn't even worth it. Dirty sofas, no soap in bathrooms and burnt pillows to add on. First and last time going. So much for being a repeat customer.

Great sports bar and lounge with a good atmosphere! I went on a Wednesday, and it seemed like they…read morehad some deals going on that day, so it's worth checking out their Wednesday specials if you're planning a visit. My biggest complaint is the parking situation. I would recommend getting there right when they open or as early as possible because parking can be difficult to find. You definitely don't want to risk getting towed by parking somewhere you're not supposed to. Be aware that you cannot park in the back because that's employee parking, and you also shouldn't park at the Mexican restaurant or the ABC store. It's something to keep in mind before you arrive. My bartender, Xylia, was amazing and absolutely beautiful! She provided great service and made my birthday (8/19) visit even better. In all, I enjoyed the experience and would come back, but the parking situation is definitely something to plan around.

I wanted to give this place another. The 90 minute limit doesn't align with the capacity of the…read moreplace or the evening specials. For the amount of people that come into the establishment and how quickly the kitchen or bar can turn out drinks can quickly eat into your 90 minutes I'm here for the entire experience and when I'm sitting at a table, I ordered the entire time that I'm there from the time I get the menu to the time I pay the check. We ordered 15 mins into siting and the food didn't come out until 50 mins into the time limit. How do you run out of liquor for the drink specials. And only bring after the drink orders. Food could have been warmer and everything was a bit salty! I would change the 90 mins sitting limit.

Yesterday we discovered a selfie museum bar & eatery called Paparazzi…read more Paparazzi passes the vibe check . In my personal opinion this place is good for drinks , photo ops & hookah if you're into that . Me personally I no longer do hookah but a few of my friends ordered one. The food was ok I would describe it as glorified bar food . We were all a little disappointed in the actual food . It's super cute inside & definitely a great place during the day to hang out with friends to take pics & grab drinks . Side note : If you go , arrive early between the times of 6-9pm , I purposely went around that time frame because I knew they stopped serving food at a certain time , & after 10 the crowd changes & it becomes more of a party scene & younger crowd . So with that being said I was in & out . Arrived at 7 left by 9 . Genius for bringing food & drinks in together with the selfie museum .

There's nothing like a good old-fashioned brunch after a night out on the town. Therefore, we took…read moreour hungry tastes to Paparazzi. Fried Whiting and Grits $18 The grits were nice and creamy with the right amount of salt added. I could have used a little pepper but that's just me. The whiting was crispy but I felt as if they could have been thicker. It was almost as if I was biting into more of the fried breading versus the meat of the fish. Overall though, I love the pairing of the whiting and the grits. Scrambled Eggs $5 Eggs are eggs.... I mean you can't really mess up scrambled eggs. Don't really know what to say about scrambled eggs. The presentation was good. They wasn't dry, they wasn't runny, tastes like homemade scrambled eggs. Due to the previous night shenanigans, I opted out of trying any mimosas. The rest of my party loved them. They ordered about three towers. ($50 each) My only thing is I wish they would expand on their brunch menu. From the dish I had, I would try their brunch again, just another dish. #blackowned #PaparazziCLT  #explorepage  #foodie #foodporn #neweats #instafood #foodstagram #foodblogger #foodlover #Brunch #foodgasm #instagood #foodiesofinstagram #mimosas #foodpics #tasty #charlotte #charlottenc #clt  #queencity #charlottefoodscene #followforfollow #charlottesgotalot #clteats #GratuityAdded #fishandgrits #scrambledeggs #goodforgroups #outdoorseating

The music was extremely loud, so loud that the server had difficulty hearing us when we placed our…read moreorder. I ordered the wings, which were a good size and had nice presentation. Unfortunately, they appeared to have been cooked in old grease, which negatively affected the taste. When I informed the server about the issue and asked if the item could be removed from the bill, the server spoke with the manager. However, the manager never came to our table to address the concern, even though they had previously stopped by to refill our water glasses. The server later advised that a discount would be applied. When the check arrived, the discount was only about $2 and change off a $13.99 order. Considering the issue with the food and the lack of management involvement, I was disappointed with how the situation was handled. Overall, I was not impressed with the customer service and expected a better response to a legitimate concern about the food quality.

My biggest issue was the checkout process. I ordered a $10 drink at the bar and left a $5 tip, but…read moreI wasn't given a receipt, wasn't asked if I wanted one, and wasn't shown a clear breakdown of the charges before paying. My card was charged about $19, and I still don't know exactly how the total was calculated. The lack of transparency left a bad impression. I can't recommend this place to family and friends.

So we would up at this venue bey accident. It was unplanned and just on a rain Sunday…read more The place was not full at all which is I hear is unusual for them. W All the ladies in my party enjoyed their food. I had the chicken and waffles and others who had it couldn't stop talking about how well seasoned the chicken was. Others had the lamb chops and shrimp and grits. Our waitress was nice knowledgeable and made could recommendations. She kept checking on us to make sure we were good . They do have hookah and while there was no one smoking hookah when we arrived, she made sure we were comfortable once someone ordered. Overall a good experience. Ambiance was good.

I visited EXIT Lounge twice in January and overall had a very enjoyable experience, with one…read moreconcern that I believe is important to note for transparency. My first visit was on January 9th for a birthday celebration. I had the wings (which were excellent), hookah, and truly enjoyed the atmosphere. The environment was relaxed, the aesthetics were nice, and everything about that evening felt smooth and enjoyable. My ticket clearly reflected my purchases, I paid my tab, added a tip, and my bank statement matched exactly what I authorized. Because I enjoyed my first visit so much, I returned on January 18th with a friend. We both ordered hookah; I had food, and she had drinks. When I closed out my tab, everything appeared normal--I paid and tipped as usual. However, the following morning when I reviewed my bank statement, I noticed that gratuity had been added after the fact, which I did not see or authorize at the time I paid. I reached out to my friend, and she confirmed that gratuity was also added to her tab, though she did not realize it at the time. I returned to the lounge once they reopened and spoke directly with the owner. He explained that gratuity is sometimes added and that he leaves it up to the individual server to decide whether or not to apply it. I explained that gratuity had not been added during my visit on January 9th, and that this issue only occurred on January 18th. While the explanation suggested that gratuity should have been applied, the concern was that it appeared to be added after I had already paid my tab, without upfront notice. To his credit, the owner did address the issue and refunded the gratuity. That said, the lack of clarity around gratuity policies raised an eyebrow for me. As a patron, I believe it's important to be informed upfront whether gratuity is automatically added, applied selectively, or left to the discretion of the server--especially when payment is finalized electronically. Outside of this issue, the lounge itself is enjoyable. The food was good, the hookah was solid, the atmosphere was chill, and the overall vibe was welcoming. My only concern was the handling and communication around billing and gratuity. Clear, consistent policies would go a long way in making an already good experience even better.

If you're looking for a place to sit, relax, and enjoy a relaxing evening, this would generally be…read morea great option. My wife, mother, and I came out on a Saturday night expecting a nice dinner, but there was a private event that had most of the bar closed and seemed to be getting most of the wait staff's attention. Unfortunately, this was not communicated in advance. I wish they had posted something on their social media pages so guests could plan accordingly. While the atmosphere was still pleasant, the overall experience felt a bit lackluster due to limited availability and service.

Outside is very unassuming. The inside though, very vivacious, open, and sultry. Its a whole…read moreexperience. There's a plethora of seating including a few intimate reserved areas for special occasions. I also appreciate the open patio which has its own unique vibe. I just tried the HH bites. I ordered the Jerk Chicken Eggrolls. They were bland and had absolutely no flavor or seasoning. I was very disappointed but hungry. Another party also ordered all 3 eggrolls but they were burned and had hair in them. She sent them back and her claim was disputed by both the manager and bartender. The fact that the burned Eggrolls were not replaced without a triple check shocked me. I was flabbergasted. Based on that interaction she proclaimed she wouldn't return nor would I. I was disappointed in that interaction. I was going to order the lamb and pasta but decided against it.