I had one of the worst experiences I've ever had at this lounge last night. Without any real…read moreexplanation or attempt to de-escalate the situation, three security guards physically grabbed and dragged me out of the venue. It was completely unnecessary, aggressive, and honestly humiliating. During the incident one of the guards had his arm around my neck to the point where I couldn't breathe and my necklace was ripped off in the process. At no point did anyone try to calmly speak to me or explain what the issue was. Being handled by multiple security guards like that felt excessive and unprofessional, especially in a place that's supposed to be about having a good time. Instead of basic communication, the situation immediately escalated to physical force. I would strongly caution anyone thinking about going here. A night out shouldn't end with you being physically dragged out by security with no explanation. There are plenty of lounges in the city that treat their guests with far more respect.

Visited on a Thursday night at 9 p.m. and there was not a crowd. Not a bad thing at all. Normal…read moreHookah lounge. Plenty of seating throughout the floor. It was Karaoke night and it was a blast! They had every single song you can think of in both English and Spanish. Hookah was great. Different flavors to choose from. Overall great ambiance and wouldn't mind coming again. All employees were efficient and friendly.

Grand opening at AuraHiFi nightclub with friends was awesome this weekend! Cedric Gervais played…read more!!! Very high dollar French DJ that came from Aspen tonight to play here. This is a new nightclub in the university area, the interior is small but there is a dance floor in front of the Dj booth. Good sound system, expensive drinks (maybe this was because entry was free) and one of the bartenders did a fire breathing act. Service was on par tonight, cocktail girls with free shots were brought around to each of us in addition to a dessert at closing: chocolate jelly shots. We will return if they keep up the high dollar DJ names. Give 'em a try- there are different theme nights. It's a restaurant so might have good food. Gender specific restrooms and lot's of parking (beside the theatre.) BIG plus: you don't have to drive into downtown Charlotte.

We thought to give this location a try Juneteenth weekend and was immediately greeted by a nice…read moreyoung lady to the right. Then to the left there were two older women who advised if we weren't on the guest list it would be $15!? Respectfully no ma'am ! You never spoke and there was no indication that an event was taking place. North Charlotte do better

Extremely nice staff and a good ambience with lot of open space. They asked about our choices. Went…read moreabove and beyond to make us feel at home. Exhaustive choice of hookah flavors. We went with a combination of Pan Ras and Love 66 with 70/30 split. It was extremely well done and we enjoyed. I will be coming back here

I how come here twice with my sister from out of town and had a great time. I decided to come here…read morewith my family from NYC because of the great time I had before. my nieces ordered lamb and chicken over rice and it wasn't to their liking. they respectfully informed the waitress and they were prepared to order in place of the original order. the waitress stated that she had to inform the manager. He came over and my niece share that she did not the like the meal and wanted to order something else. he immediately became annoyed and said that she will still need to pay for the original meal in addition to the new meal. He was not trying to hear her out and started to become a bit combative. he said you "you took more than one bite." my niece stated " I took two spoonfuls to taste it. how can you gauge what I ate." He again became combative and was mot interested in "Making it right" and demanded that she still pay for the food. Again, I've been here two times before and love it. however, if this is the way you are going to treat your paying customers I will not return. Management needs to work on their presentation and how they handle their customers. We don't feel valued or welcome after this experience.

Chill, laid-back atmosphere with friendly servers and the games always on, plus a massive beer…read moreselection that makes it easy to find something you'll love. We started with the large Bavarian pretzel, served warm with queso and spicy mustard--perfect for sharing. The Boar's Head pastrami sandwich was outstanding, piled high with jalapeño-kraut, melted Swiss cheese, and Russian dressing on toasted marble rye. The Hot Mama pizza was a standout: classic cheese pizza topped with Italian sausage, honey, and fresh basil (I skipped the red pepper flakes--just a personal preference). A great spot for good food, good drinks, and a relaxed vibe. Check out the plates on walls and ceilings for people that drank a certain amount of different beers. We have a friend that is so close to adding to this restaurants collection! Enjoy!

Great beer selection! Above and beyond service. Tasty food! Definitely will be back if we're in the…read morearea again.

We're regulars of Tropix - this is our first time at this location under the new owners…read more Definitely see all the renovations they've made and of course we understand the cost. But to make the customer pay for it is ludicrous. We got one drink and the bill was $63 for 2 drinks. Per usual the service wasn't exceptional so in my opinion they've got nothing on the neighborhood Tropix. Make so people can afford to be at your location.

Amazing place to sit back and enjoy great food, wonderful ambiance and top quality service. Love…read morethe wings Angela! Yolanda fixed me an awesome drink. Everyone is always so friendly. Looking forward to going back again soon.

I was just here on 4/7/2026 and placed my order at 7:28pm in the restaurant. I pray the owner sees…read morethis review - you are the only person I'm talking to. The young man working tonight is representing you all as the face of your business, and he did a horrendous job. One of the worst attitudes I've ever some across and if ppl are going for true Chicago authenticity, he's definitely got it. Thought I was ordering Italian Fiesta off 71st (IYKYK). If buddy doesn't want to work there, yall should let him go. If it weren't for the fact I desparately wanted a taste of home, I would've walked out and not made an order at all. Businesses thrive thru word of mouth, and he is the type to get the wrong mouths speaking. I got a better welcome and hospitality from the DJ, and that's an insane statement to have to make. As a fellow Chicagoan, I was super excited about this place - didn't even look at reviews because I only trust the palate of fellow Chicagoans. I walked in and stood at the register at the "wait to be seated" sign, and behind it was a young man wrapping silverware. This man looked at me come in (we made eye contact, check your cameras) and still made me wait SEVERAL MINUTES until HE WAS READY to speak. He walks over and literally whispers "You wna place an order?" That's it. Just like that. Theres a DJ literally right behind us at the entrance so I asked him to repeat what he said and leaned in closer to hear him. He whispered it again and I had to lean in closer to hear him. Every single question he asked, he whispered it knowing full well I could not hear him and he made ZERO EFFORT to pipe up. I was damn near behind the register with how far I had to lean in to hear him. It was absolutely without a doubt intentional. What an attitude. Wow. I place my order and see yall charge a 15% gratuity for take out orders. That's insane. Food was decent but yall are cheap on the mild sauce. I had a little bit on my chicken (not even covering it), and none on the fries. HUH???? Yall want ppl to come back and tell their friends about this place, right? Cuz it doesn't seem like it. PUT THE MILD SAUCE ON THE FRIES. As aforementioned, if that young man does not want to work there, then yall need to let him go. He is not a good representation of your business, as the rest of your staff was incredibly nice. Not every person he encounters will be from the Carolinas and carry that southern hospitality with them. It took everything in my soul to not act up in yall's beautiful restaurant, but his behavior is totally unacceptable. Disgusting, truly. I'm gna change my profile picture on here because I'll be back for the pizza puff, and I want him to know it was me who did this review.

The music was extremely loud, so loud that the server had difficulty hearing us when we placed our…read moreorder. I ordered the wings, which were a good size and had nice presentation. Unfortunately, they appeared to have been cooked in old grease, which negatively affected the taste. When I informed the server about the issue and asked if the item could be removed from the bill, the server spoke with the manager. However, the manager never came to our table to address the concern, even though they had previously stopped by to refill our water glasses. The server later advised that a discount would be applied. When the check arrived, the discount was only about $2 and change off a $13.99 order. Considering the issue with the food and the lack of management involvement, I was disappointed with how the situation was handled. Overall, I was not impressed with the customer service and expected a better response to a legitimate concern about the food quality.

Had such an amazing time here! Staff is warm & welcoming. Fun drinks & games. If you're looking for…read morea chill spot with good vibes, I highly recommend this one.

Good vibes . Fast service . Live band playing . Really cool drinks . Late night vibesread more

Cozy, cool ambience and delicious cocktails. The bartenders…read morehave a wealth of knowledge in their craft and can make something for even the pickiest of drinkers. Make a reservation or enjoy the standing bar space, as walk-in seating is limited, especially on the weekends.

Honestly some of the most rude, negligent service I've experienced in a while…read more Context: Bar was at 25% capacity I pride myself on being a genial, accommodating person Attempted multiple times to thoughtfully engage staff From the moment we entered, our service staff was either dismissive, condescending, or negligent. Could not leave fast enough. The overall decor and vibe was great, just our assigned person was lackluster in every regard. EDIT (5/27/28): When we entered and sat down, to the bartenders credit, he swiftly asked us what we wanted. As we were describing the general vibe of the drinks we wanted, the attitude of the bartender manifested as very condescending and lacking in general back-and-forth discourse. Despite the dismissive attitude, but after the drinks were made, we attempted to thank the bartender, but his only response was a derisive chortle before walking off. For the remainder of our stay, he was flirting with some female patrons at the other end of the bar. Sharing pictures, conversation, and general good service while we were ignored until we asked for the check to pay and leave as quickly as possible.