Dr. Macarius is sweet and reaasuring. Our 15 year old has had two seperate procedures with him…read more Such a breeze even with dental anxiety. Don't hesitate.

I was highly dissatisfied with Dr. Scott's bedside manner. I went to the consultation ($90) for…read moreliterally a 1 min evaluation for wisdom teeth extraction. I spent more time with the finance clerk. The day of my surgery, he was late returning from lunch. I was extremely nervous as I waited because I have never been put to sleep for a procedure before...my heart rate was through the roof. The nurse somewhat calmed my nerves by explaining the things she was doing to prep for the procedure. However, when he came in, he greeted me with a generic "hey" and immediately went to the side counter in the room and began talking to the nurse. After a few seconds, she came up to me and administered something (I know now it was anesthesia) in the IV without warning me and then returned to talk to him at the counter. I was later (40min) waken up by a different person with a bloody gauze hanging out my mouth and still disoriented. I never saw Dr. Scott or the nurse again. I was asked to walk down a hall to my waiting ride. I stumbled several times with little support and no wheelchair. I was given a sticky note size paper with very vague instructions. I had several questions that I just chose to google myself. The lack of care, support and empathy was overwhelming... I cried on my 35 min ride home. I felt like I was just an item to scratch off his to-do list for that day. My actual dentist is the complete opposite, and I wish he would have referred my surgery with someone else.

I came to this location to get 3 wisdom teeth removed by Dr. Sidow. The building was clean and…read morequiet even though the outside door slammed hard everytime someone entered. The staff was friendly and professional. I went to the back to get my wisdoms removed and the assistance or nurses were very informative and made me feel very comfortable. They used an IV on me so I was sedated but I don't remember if I went to sleep or not so maybe that's a good thing lol. I didn't feel any pain except with the insertion of the IV. Lastly the one thing that I liked the most about them was that they called me hours later just to check on me and see how I was doing. I'd recommend anyone to go here to get teeth removed!

Awesome clean office, professional staff, and great bedside manner. Dr. Sidow and his staff are…read moreAMAZING. I'm a highly anxious patient when it comes to dentistry. IV sedation did the trick and I didn't feel a thing. After being in the chair a few minutes waiting for my procedure to start I was talked to by the staff and it helped calm my nerves. I highly recommend Dr. Sidow and his staff for all your oral surgery needs. You won't be disappointed.

Very attentive to customers and don't waste your time upfront pricing would recommend them.read more

I am posting this for my son (he has learning difficulties). He visited this "dentist" several…read moreyears ago when he was in his early twenties because he needed dentures. Chief among his complaints about his visit: 1. The dentist began trying to pull his teeth before his mouth was numb. When he tried to complain he was ignored. 2. The dentist (or an assistant) literally broke several of his teeth while trying to extract them, leaving parts of the tooth in his gums and then trying to dig them out, all while my son was in extreme pain. 3. The dentist spoke very harshly and was in no way professional. 4. The dentures never fit right and caused a lot of pain whenever my son tried to wear them. When my son called a few days later to let them know they still did not fit correctly he was told that he had not given it enough time to heal. Eventually he quit trying to wear them because of the pain. This experience was so horrible l wanted to contact the Dental Association and file a complaint on behalf of my son, but he begged me not to - he just wanted to "move on" and try to forget the experience. Now, several years later, he still can't eat unless he takes his dentures out, so he refuses to eat at a restaurant or out in public. I would strongly urge people NOT to do business with this practice. My son was treated like dirt and STILL needs dentures because of the terrible experience he had with this business.

A great team that has made getting work done on my teeth a breeze! Mallory is one of the best to…read morehave as your tech, she is so sweet and helpful!

My son broke his jaw and we were referred here by the hospital. He would need to have his jaw wired…read moreshut for a few weeks. They gave me my treatment plan and payment information. I was told I could pay half now and half later. I paid the half. We came back in to have it partially removed. He was healing fine, but the dentist recommended he get his wisdom teeth removed. (this isn't our regular dentist) I told them now wasn't the best time as we just wanted to focus on his jaw healing and didn't want to cause any more pain that he'll have to endure. He was supposed to have the remaining part surgically removed from his mouth within 2 weeks. They pushed it out a month because of the Masters. We came back to finally have it removed and again they're pushing the molars and added it on. I had them remove it again. They call me up to the counter and they're charging me triple what I expected to pay. They said this was the second separate treatment plan to remove that certain part. So they gave me the first one, DID NOT inform me that we'll be needing to do another for the removal. Which doesn't make sense whatsoever. Why would they separate it and not notify of an additional amount due?? They said that a certain piece in his mouth they put in him was not covered by insurance and that they didn't know it was going to be needed so it wasn't initially quoted. But what?!? Just put it on his body without notifying me or telling me that it wouldn't be covered. Is there an alternative to this product? Was I even given the option to research this? No. They had notes of them calling me, but when they said they would contact me, they said it was in regard to the molars. Which I had already said no to. Then they said they mailed a refund for the first amount paid, which I never received. I asked them to pull the cleared check and am still waiting on that. The staff was friendly and so was the dentist. But Their form of communicating or fully informing their patients is awful. Pushing things that aren't relevant, not providing important information upfront. It's clear, patients are not their priority. Since I wasn't given the option for the product that was not approved and my son had to have it removed regardless. I paid the amount. I had to complain, but they did give me a discount. This situation was an emergency so a lot of things were rushed on choosing a surgical dentist. I'll be sure to be more cautious next time.

I did an x-ray last year and I got tooth pain in the back since then. It's been a year now. They…read moretold me it would go away I tried calling last year to let them know that I had that no call back. I came in April told them everything again they told me they will refer me . Dr O told me they will refer me since the x-ray came back with nothing. I called they told me no referral was on file and they couldn't prescribe me anything for my pain. Prior to that they never called me back for my invisiline I had to keep showing up to the office to get scheduled. Now I have a tooth ache and face swelling.

Dr. O and Janay(sorry if I spelled her name wrong) have been AMAZING!! This has been the best…read moredental treatment I have ever had!! Every single person is so professional and friendly, I would never go anywhere else! Thank you all so much!! Janay should be the employee everyone strives to be, I am extremely grateful for her!!

The care and concern from Dr. Sidow during my daughters oral surgery was extraordinary!read more

Excellent service. Wonderful staff. Dr. Sidow, personally, followed up the same day. No issues…read morewith pain or discomfort. I would recommend to everyone.

A year ago, I took a relative there for pre-op and surgery. The Dr. was nice and did explain. The…read moreoffice staff was unfriendly and rude! After the surgery , they rush you right out. They DO NOT give you time to wake up from the Anesthesia! Then upon arriving home, EMS had to assist to bring the patient into house! I do not recommend them!

Worst office ever! Long wait times - no instructions given post wisdom teeth removal. 10 days…read morelater have developed a bone spur - no much pain and unable to eat. Was told that they could see me in consultation in 3 days and if a procedure needs to be done - that would have to be scheduled at a later date. Staff rude!!!!

The cleaning hurt so bad. I take really good care of my teeth so there was no need to be put…read morethrough that. They were so rough. Never again

I'm new to the area and I found this clinic online. When I first walked in the waiting room was…read morenice. But as I was brought around to the back of the clinic noticed how outdated all the equipment was. All the tools are extremely old and the machinery was outdated. The staff quoted my exam to be $160. I asked the staff to call my insurance to confirm before I agreed to treatment. They called and reassured me the patient pay amount was only $160. When I received the invoice over a month later, it showed a patient of balance of $260. I called the staff and they stated the $160 was an "estimate" and they have nothing they can do to lower the bill. After discussing this with my coworkers, I realized this is very common for this clinic, and they were not at all surprised when they heard what this clinic has done. I do not recommend this clinic to anyone.

Dr. Reid is the best Dentist I have found in the Augusta area. My Daughter has a history of being…read moreterrified of going to the dentist but not since she became a patient of Dr. Reid. She trust him completely not to hurt her. He's truly a fantastic Dentist!