Absolutely do not recommend any longer, after being part of this practice for 2 years. Our child…read moreunderwent a recommended procedure on baby teeth, which we pre-paid for in advance (in hindsight I wish we would have gotten a second opinion before we paid $3800 out of pocket). After the procedure, apparently more costs were incurred due to a miscommunication with insurance reimbursement, which we were informed of by letter while out of town due to a family emergency. When I called the day after getting back to town and receiving the letter, I courteously explained our circumstances and apologized for the delay, offering to pay the balance in full immediately. I was told that our family was kicked out of the practice with absolutely no option for readmittance. Don't expect to have any consideration for life circumstances from this practice.

Don't recommend anyone enter this office under any circumstances. Unprofessional, and try to upsell…read moreyou at every turn.

One of the most alarming experiences I've had with a pediatric provider. This office refuses to…read moreallow parents in the back with their children during procedures, which is completely unacceptable for a pediatric practice. No parent should be made to feel pressured into handing their child over without being present. Dr. Utermark pushed back extensively when I insisted on accompanying my son and only begrudgingly agreed to "allow" it after repeated insistence. That alone was enough to concern me, but my conversation with the doctor revealed several additional red flags that made it clear this is not a practice that values parental involvement, transparency, or patient comfort. The attitude was dismissive, controlling, and shockingly out of touch with what families should expect from pediatric care. There are FAR better pediatric dentists and orthodontists (who accept United Concordia- Tricare dental) in the area who understand that parents are partners in their child's care, not inconveniences to be managed. Do yourself and your child a favor: GO ELSEWHERE

Dr. Utermark did an excellent job on my 6 yr old. He had…read morebumped his baby tooth years ago and it finally abscessed. She was able to get him in for an eval quickly and the got his extraction taken care of soon after. My son did great and he was willing to come back again the following month for a couple fillings too. She got him nice and numb and was able to do two fillings in his baby teeth. The fillings are smooth with no catches when flossing and Max said it didn't hurt and they still don't bother him. We made sure to get him the nitrous oxide to make sure he was comfortable. But I'm still so pleased with the quality of his fillings and the fact that he was willing to go back to see the dentist. Thank you Dr. Utermark and team!

not the same TLC as it was 9 years ago. the lady at the front desk TRIED to belittle me over an…read moreinsurance error. been coming here since my baby first cleaning. that changes TODAY.

It took me a lot of searching to find a dentist I felt slightly comfortable with for my kids. I…read moreasked a lot of other moms and this is where I was pointed. But meeting the staff, I immediately felt relieved. Our dental hygienist for the kids was Ms. Sandy and she was spectacular. She really talked to my daughter in a way that she'd understand. She was patient with her, let her see all the tools they were going to use, let her pick the toothpaste flavor and was just overall wonderful to my daughter. Our little boy is under one but has lots of teeth, so we got him checked out too. He wasn't a fan of the dentist/hygienists but they were quick and no tears were shed. The receptionists and the billing/scheduling ladies were also really nice. They answered my questions and were quick and efficient. I'm happy with the care my kids received here.

The staff is super friendly. When my son gets his cleaning or dental work, they are very gentle…read morewith him. They don't get upset when he's scared and screaming, they just talk to him calmly and tell him he's okay and he's doing a great job. My son is only 5 so he's always nervous when we go but they make him feel calm. If you don't have a pediatric dentist I recommend Augusta Children's Dental.

Both of my kids see Dr Chandler (one born in 2013 and the other 2016, so 2 and 5 at the time of…read morethis review). My 5 year old is on the autism spectrum and sometimes struggles with change and new things. He will brush his own teeth or let me brush but requires some prep before allowing anyone else to do it. Dr. Chandler has always been patient with him during the appointments when he fought at the beginning.

Absolutely amazing experience! The Augusta office was clean, well organized, and easy to find…read more Parking was plentiful and the waiting room space was perfect for children. The receptionist/front desk staff member was so kind. The hygienist/dental tech and dentist were both amazing as well. Everyone was so patient with the my 14 month old and were very flexible in how they went about the visit based on what my child would tolerate. Already recommended the office to a few other military families who are new to the area. Cannot wait for our next visit! Thank you to all the staff for being so kind and amazing!

AVOID AVOID AVOID My nephew was seen by these folks for…read moreyears under his mothers custody. His mother died recently from cancer and my nephew had a LAST cleaning visit before he leaves the area to go to college. Because of the death of his mother his insurance had changed to his father. The office neglects to tell the boy until AFTER the cleaning that their charges would largely NOT be covered and sends him a horrific bill (including X-Rays). Me being the caring uncle tried to call and negotiate a payment and they told me to "Go Pound Sand". "We want our money and we want it now". Don't go to these people as they have NO COMPASSION and are only in this business for the $$$$$$$. STAY AWAY; STAY AWAY; STAY AWAY

This office has it together. The front desk ladies are always warm and super helpful. This group…read moremakes the visit nice and smooth. Not to mention, the cleanliness of the space! I lived out of town for a period of time, but still came back to Dr. Caughman for my appointments. He really cares about his clients and treats his staff well. He also sounds a little like Christopher Walken which is kind of fun.

We have been going here for 15+ years and I can't imagine going anywhere else. The staff and…read moredentists go above and beyond for each of their patients. You won't find a better group of folks to clean your teeth.

I used to love this dentist office; my oldest daughter went here for years. I am so disappointed it…read morehas since turned into a place that just wants to make money by making "recommended" testing mandatory or they will refuse to see your child. Not caring that not all insurances cover it 100% and not every family can afford to pay for it. Keep in mind this is for a six-month cleaning with ZERO complaints. I'll be taking my younger daughter elsewhere going forward.

If your child has sensory issues, I would not take them here. They will scare your children, the…read moredental hygienist told my kid, "you have to calm down or your mom can't come back her with you anymore and will leave " as she was making my kid gag to get an X-ray. Then when I denied flouride treatment she rolled her eyes at me and left, flouride like this makes my child very nauseous, I could understand if they had cavities but there are 0. The appointment lady called to tell me I needed to go elsewhere, that flouride is apart of their "extensive exam" and if we aren't going to do that we should find another dentist. Just a money grab place, they don't care about anything other then money. Like other reviews, the first time we went it was amazing, then it went down hill. Please have a meeting to discuss positive enforcement with your staff.

Nestled on the back side of Evans next to the old Columbia County water facility, Dr. Blanco has…read morebeen my daughter's dentist for a little over a year plus and and her staff are great! Her usual check up is every six months and generally we are in and out within the hour. I would have to say Ms. Walker is the best dental hygienist in the CSRA, she is very thorough and efficient!

I feel compelled to leave a review based on a recent experience my brother and I have had as a…read moreresult of dental work we received here as teenagers and later, young adults. We saw Dr. Blanco growing up for many years and received several fillings throughout our time. However, as a young adult, I have had 3 different dentists point out deficiencies in the technology and technique that was used in our fillings, first at age 23, then 26, and now again at age 28. I have had to have all 5 fillings that I received from Dr. Blanco removed and replaced. I was told by 3 separate dentists, all of whom I trusted, that they were using old fillings ("technology from the nineties") and that much better options would have been available at the time that I received the fillings. They shared that as a result my fillings were cracking 5-8 years before what could have reasonably been expected, hence the additional hours of dental work and $1000 I had to spend getting all replaced. My brother had a similar experience. In fact, his fillings were so compromised that he had to have a corrective root canal. While there are always several factors to consider here, the common denominator has been multiple professionals pointing out flaws in the technology and application. I hope things have improved at Dr. Blanco's since then -- I would be curious to know and you should ask before having yourself or your children receive fillings here.

This dentist was horrible. If I could I would give him a rating of zero stars. We took my nephew…read morewho is autistic there. He treated my nephew like he was an animal. He even called my nephew's hands "paws" . We left midway through the dentist visit because he repeatedly called my nephew's hands "paws" and was very mean, disrespectful, and inconsiderate to my nephew and to us.

Dr. Poore has been doing this a long time. He has the best "dental chair" manner. He has a gentle…read moreapproach. He educates as well as treats his patients. It has a family-like environment. His wife, a nurse, also works at the practice. Everyone excels at professionalism. I'm glad I chose him as my periodontist. I feel like I'm in excellent hands. If you're fearful of the dental process just know that you'll be in excellent hands too.

Dr. Poore and his staff are fantastic care givers. I've had deep cleanings and one minor surgery,…read moreand amazingly enough never suffered any pain all. He, his receptionist, hygienist, and anesthesiologist are all most professional, helpful, and friendly. I would not go anywhere else for dental care.