not the same TLC as it was 9 years ago. the lady at the front desk TRIED to belittle me over an…read moreinsurance error. been coming here since my baby first cleaning. that changes TODAY.

It took me a lot of searching to find a dentist I felt slightly comfortable with for my kids. I…read moreasked a lot of other moms and this is where I was pointed. But meeting the staff, I immediately felt relieved. Our dental hygienist for the kids was Ms. Sandy and she was spectacular. She really talked to my daughter in a way that she'd understand. She was patient with her, let her see all the tools they were going to use, let her pick the toothpaste flavor and was just overall wonderful to my daughter. Our little boy is under one but has lots of teeth, so we got him checked out too. He wasn't a fan of the dentist/hygienists but they were quick and no tears were shed. The receptionists and the billing/scheduling ladies were also really nice. They answered my questions and were quick and efficient. I'm happy with the care my kids received here.

What a stellar customer experience offered by David Perpall, DMD and his staff! I highly recommend…read morethis dental practice serving adults and children. This place exceeded my high expectations. The friendly receptionist Frances was accommodating to book my appointment for a dental cleaning the same day. Then, Frances located rapidly my dental insurance. Moreover, Frances gave me the email of this business. So, my former out-of-state dentist could send my recent X-ray wings to save on unnecessary expenses. Prior to the time of my appointment, a kind reminder was sent by text message to my cell. Everything was pristine on-site. The luxurious waiting room was modern and soothing with grey touches and plenty of comfortable seating area. Complementary coffee, tea and chilled bottles of water were offered. There was also a TV screen, magazines and children's books. The bathroom were located on the right side of the reception. The competent, customer-oriented and pretty hygienist Brooke did a thorough and painless dental cleaning. I appreciated Brooke measured beforehand the depths of each of my gum pocket. After the dental cleaning and polishing of my teeth were complete, Brooke gave pieces of advice on how to improve further my maintenance routine: 2.1. I should diminish the amount of sugar consumed. 2.2. Teeth should be brushed with an extra-soft toothbrush at a 45 degree angle. 2.3. Each tooth should be flossed individually by being hugged in a C motion. Then, the knowledgeable, agreeable, honest and easy on the eyes David Perpall, DMD performed a visual inspection of my teeth. I liked David didn't try to sell me unnecessary services. This dentist seems to have the best interests of his customers at heart. This venue has convenient opening hours: you can book appointments as early as 7:00 am. You can park easily on their free parking.

I have been cared for by the Riverwatch Dental staff for years. They make you feel at home and…read morecomfortable. Dr. Perpall is thorough and helps to problem solve when you have pain or concerns. He is really patient with me as I am deathly afraid of needles and takes time rather than jamming a needle in your face because he has other patients. His chairs also accommodate those who have had neck fusions! I also like the early morning appointment availability.

We have been going here for 15+ years and I can't imagine going anywhere else. The staff and…read moredentists go above and beyond for each of their patients. You won't find a better group of folks to clean your teeth.

Tip: location is in the back. Driving from Riverwatch on Washington road. Immediately right after…read morethe Circle K gas station.

We love this dentist! Specific to pediatrics, they make kids feel right at home. They are very…read morepatient and gentle, and they have a kid friendly environment with wholesome movies playing, prizes after their visit, and super friendly staff. Conveniently located in Evans and extremely clean office.

Absolutely do not recommend any longer, after being part of this practice for 2 years. Our child…read moreunderwent a recommended procedure on baby teeth, which we pre-paid for in advance (in hindsight I wish we would have gotten a second opinion before we paid $3800 out of pocket). After the procedure, apparently more costs were incurred due to a miscommunication with insurance reimbursement, which we were informed of by letter while out of town due to a family emergency. When I called the day after getting back to town and receiving the letter, I courteously explained our circumstances and apologized for the delay, offering to pay the balance in full immediately. I was told that our family was kicked out of the practice with absolutely no option for readmittance. Don't expect to have any consideration for life circumstances from this practice.

I used to love this dentist office; my oldest daughter went here for years. I am so disappointed it…read morehas since turned into a place that just wants to make money by making "recommended" testing mandatory or they will refuse to see your child. Not caring that not all insurances cover it 100% and not every family can afford to pay for it. Keep in mind this is for a six-month cleaning with ZERO complaints. I'll be taking my younger daughter elsewhere going forward.

If your child has sensory issues, I would not take them here. They will scare your children, the…read moredental hygienist told my kid, "you have to calm down or your mom can't come back her with you anymore and will leave " as she was making my kid gag to get an X-ray. Then when I denied flouride treatment she rolled her eyes at me and left, flouride like this makes my child very nauseous, I could understand if they had cavities but there are 0. The appointment lady called to tell me I needed to go elsewhere, that flouride is apart of their "extensive exam" and if we aren't going to do that we should find another dentist. Just a money grab place, they don't care about anything other then money. Like other reviews, the first time we went it was amazing, then it went down hill. Please have a meeting to discuss positive enforcement with your staff.

Absolutely amazing experience! The Augusta office was clean, well organized, and easy to find…read more Parking was plentiful and the waiting room space was perfect for children. The receptionist/front desk staff member was so kind. The hygienist/dental tech and dentist were both amazing as well. Everyone was so patient with the my 14 month old and were very flexible in how they went about the visit based on what my child would tolerate. Already recommended the office to a few other military families who are new to the area. Cannot wait for our next visit! Thank you to all the staff for being so kind and amazing!

AVOID AVOID AVOID My nephew was seen by these folks for…read moreyears under his mothers custody. His mother died recently from cancer and my nephew had a LAST cleaning visit before he leaves the area to go to college. Because of the death of his mother his insurance had changed to his father. The office neglects to tell the boy until AFTER the cleaning that their charges would largely NOT be covered and sends him a horrific bill (including X-Rays). Me being the caring uncle tried to call and negotiate a payment and they told me to "Go Pound Sand". "We want our money and we want it now". Don't go to these people as they have NO COMPASSION and are only in this business for the $$$$$$$. STAY AWAY; STAY AWAY; STAY AWAY

We have been coming here for years and love Dr Miller. His staff on the other hand is rude and does…read morenot listen to parent request. I asked that my daughter not have x rays, at the end of appointment consult I was told she had X-rays done but not to worry they were covered by insurance. This was not the reason we did not want X-rays done. I have had it in all 4 of my children's file that I don't want fluoride since they have started coming, but I still have to tell them everytime. My son was there for his 2nd visit and as I was speaking with Dr, the hygienist came by and stuck something in my son's mouth as she was walking out the door. He started gagging and I had to ask for water so he wouldn't throw up. She had completed her part 5-10 minutes prior, the Dr came in and did his part and we were just talking about his findings. That is when she put fluoride in his mouth. I called the next day to discuss my concerns about not feeling heard and she was the one who answered. She denied My account of events and said it should have been in their file. I asked why it wasn't bc it should be and why isn't me verbally telling them wasnt listened to. She said she would talk with her staff, then she informed me that my 2 year old would not be able to be seen at 4 any longer because of his behavior. I asked what she was referring to bc she was in the room when the doctor made a comment about how well he was behaving and not moving during exam. She said it was after exam when we were leaving . He was "screaming" bc he didn't want to leave. I reminded her that he has a speech delay and that is how he communicates. I picked him up and carried him out as soon as he started. We were the only people in the waiting room. They also charge a behavior management fee when doing procedure like sealants if you decide not to put your child under. I asked if just nitrous oxide could be used and was told if she moved her tongue too much than a behavior management fee would be charge and they wouldn't complete service. For a pediatric office they have no patience for children with any sort of normal, age appropriate behaviors. God forbid if they are below the curve. It is a shame because we all used to love going there and now I don't feel like my kids are safe, heard, or even liked.

don't ever go to this dentist!! especially if you have a special needs child. they won't take it…read moreinto consideration that your child has certain things they cannot control and if you have to reschedule an appt, after you have already explained to them of your child's disabilities that are out of your child's control, they won't see you anymore. even though you explained to them first, before ever scheduling an appt about your special needs child, which they are ok with , at first. they say they understand,but they don't understand anything. apparently being a parent of an autistic child that has insomnia, and keeps me up for over 24 hours, i need to risk my life and my child's life to get to a dentist appt that is so important, that if i don't make it, they will not see her again. even though she hasn't even been to see them yet, due to having to cancel the first appt months ago due to my child's disability that my child cannot control!!!! my child has had insomnia since she was born due to her autism, and i will never risk mine or my child's life to get to any type of appt if i have been up for 24 hours or more due to her autism. i feel very discriminated b/c i won't risk lives to get to an appt safely. and i know the dentist can change this so called policy to accommodate special needs kids' certain disabilities that hinder them from being able to get to their appts on time. didn't know that a dentist office was like a baseball game, where 3 strikes you're out!!!! they need to be more empathetic, but i guess with all the money they make, empathy is not in their vocabulary or they weren't born with it in the first place!!!!!

Nestled on the back side of Evans next to the old Columbia County water facility, Dr. Blanco has…read morebeen my daughter's dentist for a little over a year plus and and her staff are great! Her usual check up is every six months and generally we are in and out within the hour. I would have to say Ms. Walker is the best dental hygienist in the CSRA, she is very thorough and efficient!

I feel compelled to leave a review based on a recent experience my brother and I have had as a…read moreresult of dental work we received here as teenagers and later, young adults. We saw Dr. Blanco growing up for many years and received several fillings throughout our time. However, as a young adult, I have had 3 different dentists point out deficiencies in the technology and technique that was used in our fillings, first at age 23, then 26, and now again at age 28. I have had to have all 5 fillings that I received from Dr. Blanco removed and replaced. I was told by 3 separate dentists, all of whom I trusted, that they were using old fillings ("technology from the nineties") and that much better options would have been available at the time that I received the fillings. They shared that as a result my fillings were cracking 5-8 years before what could have reasonably been expected, hence the additional hours of dental work and $1000 I had to spend getting all replaced. My brother had a similar experience. In fact, his fillings were so compromised that he had to have a corrective root canal. While there are always several factors to consider here, the common denominator has been multiple professionals pointing out flaws in the technology and application. I hope things have improved at Dr. Blanco's since then -- I would be curious to know and you should ask before having yourself or your children receive fillings here.