Dr. Macarius is sweet and reaasuring. Our 15 year old has had two seperate procedures with him…read more Such a breeze even with dental anxiety. Don't hesitate.

I was highly dissatisfied with Dr. Scott's bedside manner. I went to the consultation ($90) for…read moreliterally a 1 min evaluation for wisdom teeth extraction. I spent more time with the finance clerk. The day of my surgery, he was late returning from lunch. I was extremely nervous as I waited because I have never been put to sleep for a procedure before...my heart rate was through the roof. The nurse somewhat calmed my nerves by explaining the things she was doing to prep for the procedure. However, when he came in, he greeted me with a generic "hey" and immediately went to the side counter in the room and began talking to the nurse. After a few seconds, she came up to me and administered something (I know now it was anesthesia) in the IV without warning me and then returned to talk to him at the counter. I was later (40min) waken up by a different person with a bloody gauze hanging out my mouth and still disoriented. I never saw Dr. Scott or the nurse again. I was asked to walk down a hall to my waiting ride. I stumbled several times with little support and no wheelchair. I was given a sticky note size paper with very vague instructions. I had several questions that I just chose to google myself. The lack of care, support and empathy was overwhelming... I cried on my 35 min ride home. I felt like I was just an item to scratch off his to-do list for that day. My actual dentist is the complete opposite, and I wish he would have referred my surgery with someone else.

I was so nervous about the thought of being put to sleep and having a tooth extracted. It's all…read moreover now and all I can say is wow. My first visit, consultation, then extraction the following day, all went very well. Dr. D'arco, the staff, the anesthesiologist, they all were incredible. I also received a call the following business day to check on my progress.

Appointment was at 11AM. Waited over an hour with no communication from the girls at the reception…read moredesk. If a patient arrives late, they charge you but let them take forever making you wait and that's ok. Totally unacceptable business practice. The reception desk needs to do better at communication with those waiting. Our time is valuable. Appointments are made because we also have other things to do not wait in a waiting room and spend time with you for a shift.

I came to this location to get 3 wisdom teeth removed by Dr. Sidow. The building was clean and…read morequiet even though the outside door slammed hard everytime someone entered. The staff was friendly and professional. I went to the back to get my wisdoms removed and the assistance or nurses were very informative and made me feel very comfortable. They used an IV on me so I was sedated but I don't remember if I went to sleep or not so maybe that's a good thing lol. I didn't feel any pain except with the insertion of the IV. Lastly the one thing that I liked the most about them was that they called me hours later just to check on me and see how I was doing. I'd recommend anyone to go here to get teeth removed!

Awesome clean office, professional staff, and great bedside manner. Dr. Sidow and his staff are…read moreAMAZING. I'm a highly anxious patient when it comes to dentistry. IV sedation did the trick and I didn't feel a thing. After being in the chair a few minutes waiting for my procedure to start I was talked to by the staff and it helped calm my nerves. I highly recommend Dr. Sidow and his staff for all your oral surgery needs. You won't be disappointed.

A year ago, I took a relative there for pre-op and surgery. The Dr. was nice and did explain. The…read moreoffice staff was unfriendly and rude! After the surgery , they rush you right out. They DO NOT give you time to wake up from the Anesthesia! Then upon arriving home, EMS had to assist to bring the patient into house! I do not recommend them!

Worst office ever! Long wait times - no instructions given post wisdom teeth removal. 10 days…read morelater have developed a bone spur - no much pain and unable to eat. Was told that they could see me in consultation in 3 days and if a procedure needs to be done - that would have to be scheduled at a later date. Staff rude!!!!

I did an x-ray last year and I got tooth pain in the back since then. It's been a year now. They…read moretold me it would go away I tried calling last year to let them know that I had that no call back. I came in April told them everything again they told me they will refer me . Dr O told me they will refer me since the x-ray came back with nothing. I called they told me no referral was on file and they couldn't prescribe me anything for my pain. Prior to that they never called me back for my invisiline I had to keep showing up to the office to get scheduled. Now I have a tooth ache and face swelling.

Dr. O and Janay(sorry if I spelled her name wrong) have been AMAZING!! This has been the best…read moredental treatment I have ever had!! Every single person is so professional and friendly, I would never go anywhere else! Thank you all so much!! Janay should be the employee everyone strives to be, I am extremely grateful for her!!

A great team that has made getting work done on my teeth a breeze! Mallory is one of the best to…read morehave as your tech, she is so sweet and helpful!

My son broke his jaw and we were referred here by the hospital. He would need to have his jaw wired…read moreshut for a few weeks. They gave me my treatment plan and payment information. I was told I could pay half now and half later. I paid the half. We came back in to have it partially removed. He was healing fine, but the dentist recommended he get his wisdom teeth removed. (this isn't our regular dentist) I told them now wasn't the best time as we just wanted to focus on his jaw healing and didn't want to cause any more pain that he'll have to endure. He was supposed to have the remaining part surgically removed from his mouth within 2 weeks. They pushed it out a month because of the Masters. We came back to finally have it removed and again they're pushing the molars and added it on. I had them remove it again. They call me up to the counter and they're charging me triple what I expected to pay. They said this was the second separate treatment plan to remove that certain part. So they gave me the first one, DID NOT inform me that we'll be needing to do another for the removal. Which doesn't make sense whatsoever. Why would they separate it and not notify of an additional amount due?? They said that a certain piece in his mouth they put in him was not covered by insurance and that they didn't know it was going to be needed so it wasn't initially quoted. But what?!? Just put it on his body without notifying me or telling me that it wouldn't be covered. Is there an alternative to this product? Was I even given the option to research this? No. They had notes of them calling me, but when they said they would contact me, they said it was in regard to the molars. Which I had already said no to. Then they said they mailed a refund for the first amount paid, which I never received. I asked them to pull the cleared check and am still waiting on that. The staff was friendly and so was the dentist. But Their form of communicating or fully informing their patients is awful. Pushing things that aren't relevant, not providing important information upfront. It's clear, patients are not their priority. Since I wasn't given the option for the product that was not approved and my son had to have it removed regardless. I paid the amount. I had to complain, but they did give me a discount. This situation was an emergency so a lot of things were rushed on choosing a surgical dentist. I'll be sure to be more cautious next time.

The care and concern from Dr. Sidow during my daughters oral surgery was extraordinary!read more

Excellent service. Wonderful staff. Dr. Sidow, personally, followed up the same day. No issues…read morewith pain or discomfort. I would recommend to everyone.

Dr. Danielle Owens very good and professional she does great work she work miracles but the…read morehygienist need more training she had my lips bleeding in 3 different places the mgr talking loud a couple of time I have been there saying I can't believe you don't have a copay and customers sitting in the lobby she did the same thing on the second visit my my visit is private so I came back the 3 rd time I sat there for over an hour and I ask was I next and they said they don't accept my insurance no more mgr had a a bad unprofessional attitude I give the hygienist and the mgr 10 THUMBS DOWN

Do not go here lazy and terrible customer service . I've been going there for over seven years and…read moremy husband been telling me for years to switch. Today was the last straw do not go there. These reviews are correct. They are terrible. You would think they would treat you better after seven years. Two 5 stars out of several one stars. The one stars are the truth.

I made an appointment with this place for me and my husband six months ago. The appointment is next…read moreweek. First of all, they don't even have me down, even though I filled out all the paperwork and have text messages confirming my appointment. Then they told me that they were going to be closed on the 22nd anyway so my husband can't even go. And told me the next appointment I can get is May or June. Don't waste your time on this place.

These people are a scam they charged me $600 just to look at my teeth which is a crazy amount if I…read morewould have went anywhere else my insurance would have covered the whole visit. They also have no plan of action after changing me 600. No referral to an oral surgeon to get my teeth fixed or anything. Wouldn't recommend and also like to add when I talk to the front desk lady on the phone before I came to my appointment I was told that I wouldn't have to pay anything out of pocket my insurance would cover it but then at the end of my appointment I was shocked with an outstanding bill.