I was in so much pain!! Called, got an appointment.. more important I was feeling better and the…read morestaff took an active role in wanting to make sure I had the correct medicine. Office was unbelievably nice and clean, with an amazing staff!

Buyer beware for this dentist. They will not check to see if your insurance will pay for services,…read morethey simply do the work and send you a bill. Called to try and speak with them about the bill. Asked why they didn't check with the insurance or even give me an estimate of the work to be done. They told me that billing the insurance was only a courtesy and that I was responsible for the bill. I told her that was no way to do business and she told me to pay the bill and my records could then be sent to another dentist.

Just had my second root canal from this establishment. Dr. Ngoh and his staff has consistently…read moreprovided a professional and courteous customer service on each occasion. I would highly recommend this organization for your dental needs.

As a highly satisfied patient of this practice, I feel compelled to share my experience because the…read morenegative claims on this thread simply lack merit. I want to give a huge shout-out to Dr. Emmanuel C. Ngoh, Ms Celly, Ms. Teresa, Ms. Brittany, Ms. Amber and the remainder of this professional team for his exceptional care, which was highly professional, empathetic, and completely successful. I spent many years in the military and retired a senior leader that started as a buck private, deployed 4 times and was away from loved ones at least 5 years. Having led teams in high-stress environments, I know exactly what real professionalism, integrity, and operational excellence look like. First, specialized endodontic procedures are highly complex, require advanced technology, and are not cheap to perform. Dr. Ngoh utilizes cutting-edge tools like 3D CBCT scans for a reason--they allow for precise diagnoses that standard X-rays completely miss. Before any treatment begins, patients review and sign a thorough stack of forms detailing the exact procedure and costs. While dental medicine is an evolving science, these advanced procedures are highly successful 9.9 times out of 10. Second, the complaints regarding insurance and costs show a misunderstanding of how specialty care works. Being 'in-network' does not mean an insurance company covers 80% of a specialist's total fee; it means they cover a percentage of their own 'allowable amount.' The remaining balance reflects the actual cost of specialized care. Furthermore, the high-quality office design and amenities are clearly intended to make highly anxious patients feel comfortable, not to inflate prices. Finally, mutual trust is required for safe medical care. If a patient publicly accuses a provider of running a 'scam' or acting fraudulently, that vital bond is completely broken. In those rare moments, it is entirely reasonable for a doctor to refuse service. Sometimes, if your complaints lack objective clinical merit, not saying anything is the adult way of doing it. Dr. Ngoh and his entire staff are outstanding specialists, and they have my highest recommendation.

A great team that has made getting work done on my teeth a breeze! Mallory is one of the best to…read morehave as your tech, she is so sweet and helpful!

My son broke his jaw and we were referred here by the hospital. He would need to have his jaw wired…read moreshut for a few weeks. They gave me my treatment plan and payment information. I was told I could pay half now and half later. I paid the half. We came back in to have it partially removed. He was healing fine, but the dentist recommended he get his wisdom teeth removed. (this isn't our regular dentist) I told them now wasn't the best time as we just wanted to focus on his jaw healing and didn't want to cause any more pain that he'll have to endure. He was supposed to have the remaining part surgically removed from his mouth within 2 weeks. They pushed it out a month because of the Masters. We came back to finally have it removed and again they're pushing the molars and added it on. I had them remove it again. They call me up to the counter and they're charging me triple what I expected to pay. They said this was the second separate treatment plan to remove that certain part. So they gave me the first one, DID NOT inform me that we'll be needing to do another for the removal. Which doesn't make sense whatsoever. Why would they separate it and not notify of an additional amount due?? They said that a certain piece in his mouth they put in him was not covered by insurance and that they didn't know it was going to be needed so it wasn't initially quoted. But what?!? Just put it on his body without notifying me or telling me that it wouldn't be covered. Is there an alternative to this product? Was I even given the option to research this? No. They had notes of them calling me, but when they said they would contact me, they said it was in regard to the molars. Which I had already said no to. Then they said they mailed a refund for the first amount paid, which I never received. I asked them to pull the cleared check and am still waiting on that. The staff was friendly and so was the dentist. But Their form of communicating or fully informing their patients is awful. Pushing things that aren't relevant, not providing important information upfront. It's clear, patients are not their priority. Since I wasn't given the option for the product that was not approved and my son had to have it removed regardless. I paid the amount. I had to complain, but they did give me a discount. This situation was an emergency so a lot of things were rushed on choosing a surgical dentist. I'll be sure to be more cautious next time.

I want to take a moment to express my deepest gratitude to Dr. Katerine D. Boone and her incredible…read moreteam for the outstanding care I received. Their professionalism, kindness, and unwavering support truly made a difference. Dr. Boone, I can't thank her enough. Over the past year and a half, as I worked through the challenges of nursing school, your care and compassion served as a true source of inspiration. I hope to emulate the same level of excellence and dedication in my future nursing career that Dr. Boone and her staff have shown me. Thank you all at Augusta Dental Associates for everything--you are amazing!

I called with a non- emergent concern . I got in right away. Dr Verdon spent 2 hours getting my old…read morecrown off and scanning for a new one. No charge. Deb, his assistant was gentle and so kind. The entire staff is dedicated and so professional. Please check out this wonderful Dental practice.

I fell and hit my face and mouth on a metal bench. my husband rushed me to Riverwood Dental. I had…read moreblood coming out of my mouth and gums . I was crying of course. They all were very nice, front desk got me on quickly. Dr O was very sympathetic and very professional. She was very gentle, looked at my teeth, and was calming me down because I was upset. Keisha, the dental tech that assisted her was fantastic! so sympathetic, so carrying, held my hand. She treated me like I was human and gave such comfort. For know it's a waiting game on how things heal but I haven't lost any teeth so far. They are all so very nice! Thank you to Dr O and Keisha! Both angels that helped me!

It's so hard to get appointments. I had to reschedule my child's appointment due to an illness and…read morethey could not see her for 5 months. It's impossible to get in for an urgent need.

Summerville Dentistry (Dr. Wingard) is the absolute best! They are very professional, caring,…read moreassertive and reasoning. My dental hygienist Mrs. Rhonda is very nice, welcoming, gentle and knowledgeable about her job. She is the BEST! I love this place, I have been patient for over 20years.

They would not give me Cosmetic care just tagging my card for miscellaneous Services! I got a run…read morearound thousands of dollars later causing long term damage

I cant say enough about the compassionate, respectful care that Dr Nalley and his staff gave to my…read moremom during her appointments as well as afterwards. My mom always felt comfortable going there, cared for, and was always treated with dignity and respect. I am so appreciative of the care she received from Dr Nalley and his staff. I would recommend his office to anyone who needs dental, restorative care or prosthodontic care in the future. He is a stellar dentist, but most importantly, empathetic, kind and honest. Thank you for improving the quality of our lives.

It was good to have a different dental hygienist. Things that weren't a concern the last time I…read morevisited. Were a concern this time. Everyone that works there is very friendly and is good at what they do. The dental hygienist I had looked like she was right out of college. She was still learning to identify the teeth numbers.

Ambience. A Service. A…read more Lots of parking in front and back options. Nice comfortable waiting room. Friendly staff and easy checkin. Accepts most insurance. Double check and see if yours is an option. Seniors 65+ get a discount. Dr Tom and staff have been my trusting go to for any dental care and recommendations. Upfront and honest with my care... Today... Thank you for your service of 55+ years of ... mastication ... Back Molar!!! Wahhhh...ok, remind me to take a Valium next time... the idea of extraction was more scary than the procedure. In and out under 20 mins!!! Great team work - Dr. Tom and Bonnie!!!