I fell and hit my face and mouth on a metal bench. my husband rushed me to Riverwood Dental. I had…read moreblood coming out of my mouth and gums . I was crying of course. They all were very nice, front desk got me on quickly. Dr O was very sympathetic and very professional. She was very gentle, looked at my teeth, and was calming me down because I was upset. Keisha, the dental tech that assisted her was fantastic! so sympathetic, so carrying, held my hand. She treated me like I was human and gave such comfort. For know it's a waiting game on how things heal but I haven't lost any teeth so far. They are all so very nice! Thank you to Dr O and Keisha! Both angels that helped me!

It's so hard to get appointments. I had to reschedule my child's appointment due to an illness and…read morethey could not see her for 5 months. It's impossible to get in for an urgent need.

The place was very nice and clean and everyone was very kind and efficien! I was and out of there…read morein under an hour

Dr.Dixson and Siniya were the best!! I have been going to the dentist for years and this was by far…read morethe best experience!!

Wonderful women great customer service and great personality as well as her stafffelt comfortable…read morein her office on the first visit

Ladies, you may want to go with your husbands, these hygienists really believe in checking every…read morecavity of their patients, every nook and cranny, the oral expertise is top notch.

My last appointment with Somerville dentistry, I was diagnosed to need three or four upper facial…read morefillings in my front teeth! I decided to change dentist for several reasons, but I thought it was interesting that the new dentist could not find a need for any fillings ! I'm sure they didn't heal themselves so I don't really know what's going on!

Mystery Bills a month after services and payments. Initially given documents that no additional…read morepayments were needed.

As a highly satisfied patient of this practice, I feel compelled to share my experience because the…read morenegative claims on this thread simply lack merit. I want to give a huge shout-out to Dr. Emmanuel C. Ngoh, Ms Celly, Ms. Teresa, Ms. Brittany, Ms. Amber and the remainder of this professional team for his exceptional care, which was highly professional, empathetic, and completely successful. I spent many years in the military and retired a senior leader that started as a buck private, deployed 4 times and was away from loved ones at least 5 years. Having led teams in high-stress environments, I know exactly what real professionalism, integrity, and operational excellence look like. First, specialized endodontic procedures are highly complex, require advanced technology, and are not cheap to perform. Dr. Ngoh utilizes cutting-edge tools like 3D CBCT scans for a reason--they allow for precise diagnoses that standard X-rays completely miss. Before any treatment begins, patients review and sign a thorough stack of forms detailing the exact procedure and costs. While dental medicine is an evolving science, these advanced procedures are highly successful 9.9 times out of 10. Second, the complaints regarding insurance and costs show a misunderstanding of how specialty care works. Being 'in-network' does not mean an insurance company covers 80% of a specialist's total fee; it means they cover a percentage of their own 'allowable amount.' The remaining balance reflects the actual cost of specialized care. Furthermore, the high-quality office design and amenities are clearly intended to make highly anxious patients feel comfortable, not to inflate prices. Finally, mutual trust is required for safe medical care. If a patient publicly accuses a provider of running a 'scam' or acting fraudulently, that vital bond is completely broken. In those rare moments, it is entirely reasonable for a doctor to refuse service. Sometimes, if your complaints lack objective clinical merit, not saying anything is the adult way of doing it. Dr. Ngoh and his entire staff are outstanding specialists, and they have my highest recommendation.

I had an extremely distressing experience with Dr. Ngoh that I feel obligated to share…read more I was initially referred for a root canal due to very minor, radiating pain from a previously capped tooth (#30). However, after the procedure, I experienced sudden and severe pain--far worse than anything I had before treatment. Dr. Ngoh told me I needed a second root canal on a different tooth. I was in such intense pain that I agreed to paying for the additional procedure on tooth #31. Unfortunately, the second root canal did not resolve anything. The pain and cold sensitivity remained exactly the same, which strongly suggests the post surgical issue was not properly addressed. When I returned feeling exhausted and desperate for relief, I was met with a flippant attitude and told I simply needed a night guard due to teeth grinding. He repeatedly stated that I am medical and should understand ( I am an ICU nurse.. not in dentistry). I understand that medicine is a practice and sometimes adjustments need to be made as no individual is the same. What's most concerning is that I left his office with a developing abscess following his procedures, without being prescribed antibiotics. My face and surrounding tissue became red, hot, and extremely painful. When I became visibly distressed, his response was highly inappropriate--he touched my knee and told me he "loved me". I left in a state of absolute panic. I later followed up with my general dentist, who was alarmed that a second root canal had been performed on a tooth that was not part of the original referral and did not appear to require treatment. They immediately prescribed antibiotics to address the infection. After seeking a second opinion, I've now been told I need retreatment of the original tooth or possibly an extraction and implant--outcomes that could potentially have been avoided. This entire experience left me feeling taken advantage of, dismissed, and deeply uncomfortable. I would strongly caution others to seek a second opinion before proceeding with treatment and definitely think twice before choosing Ngoh as your endodontist.

One of the best dentist we have ever had. Friendly, gentle, thorough. Great staff, location and…read moretreatment. It is always a pleasure going to this office and that had not always been the case when going to a dentist in the past before seeing Dr. Boyd. My wife and I have been benefiting from the excellent care received at this office for many years and will continue to do so.

I called Boyd Dental to set up an appointment as a new patient, immediately the front desk woman…read morewho answered the phone was very rude and seemed irritated I wanted to come to their facility. After many sighs and huffs, she informed me that their soonest appointment was 8 months out. I told her I would take it and hope they would let me know if there was a cancelation sooner. Never got a call. Fast forward 8 months to 2 days prior to my appointment, the same woman calls me to inform me that they have to cancel my appointment because they do not have a 2nd hygienist working that day. I asked if I would be rescheduled soon, since I had already been waiting 8 months to which she replied very rudely, "I don't know where to put you, we don't have a hygienist. I will call you back." A week later, I still have not received a call from that office. This has been by FAR the most unprofessional dental practice I have ever worked with, and the most unfriendly. I can't comment on the actual Dr. Boyd, as I never got to see him. But the woman who works for him is definitely hurting his business. I would think twice before calling them to schedule if you are a new patient.

When I heard that I needed a root canal, I was in panic mode for five days. My appointment was…read morethis morning and I saw Dr. Wiley. The procedure was quick and painless, even the numbing shot was fine. I highly recommend Dr Wiley. He is very gentle, calm and walked me through every step. His assistant Jessica was awesome too!

"I had a great visit at Evans Endodontics this week! Dr. Babb, Jessica and Heather were absolutely…read morewonderful, professional, and made the whole process smooth and stress-free without pain. Highly recommend this team!"

Best dentist and right by Ft Gordon! Super friendly staff, would highly recommend!! Dr. Williams…read moreis awesome!

The nerve of these people I left after waiting for a hr and the receptionist called me back and…read moreasked if I could come back well when I got there I didn't go in because I didn't want them touching my teeth so they told my wife that they were not going to fix my sons tooth so that tells you what kind of dentist Ty is if you ever have any problem with an adult that is one thing but to take it out on kids that's another , I brought 8 people to this office me and my son have been going every since they opened the door, but not only will we not be back but I will make sure to get the word out about his service since the new expansion. Most people will go anywhere because insurance is paying but I promise you don't even want to give them any money yours or insurance.