We had our first visit to the Center for Pediatric Dentistry today and could not have been more…read moresatisfied. My daughter, a new five year old, was a drama show the entire time but the staff was incredibly patient and reassuring. The atmosphere is well crafted and geared toward the kids. The new patient check in was easy, I printed the forms off their site and turned them in at check in. The wait to be seen wasn't long. I highly recommend!

I used to love this dentist office; my oldest daughter went here for years. I am so disappointed it…read morehas since turned into a place that just wants to make money by making "recommended" testing mandatory or they will refuse to see your child. Not caring that not all insurances cover it 100% and not every family can afford to pay for it. Keep in mind this is for a six-month cleaning with ZERO complaints. I'll be taking my younger daughter elsewhere going forward.

Current practicing dentist is Dr. Bri Patel. Dr. Avery and…read moreDr. Wright are retired. Great practice, efficient, caring and accommodating.

I went in for an emergency exam; I hadn't been taking care of my teeth (my fault!). The dentist…read morenoted an abcess and scheduled me for an immediate root canal, the next day. He gave me pills to take an hour before the procedure. I called later that day to confirm the appointment time, and it turns out that the office had made a mistake. The dentist was not able to handle the procedure, and referred me to a specialist. I made the first available appointment with the new dentist, which was 2.5 weeks away. Over the next few days, I began experiencing intense pain as well as a bad taste in my mouth as I began to irrigate out the gum abcess with a Waterpik, a procedure I had discussed with the dentist. I called a total of six times over 4 days, asking for pain relief and asking if I needed antibiotics. I have a heart condition, that the dentist knew about, that can make tooth infections very dangerous. Finally, after six calls / being maxed out on OTC pain meds / worried sick about infection, I was able to speak to someone at Peach Orchard Dental. They said the dentist agreed that of course, I needed antibiotics! Why this wasn't prescribed sooner, I don't know. They offered to call it in (5 days later, mind you). I also inquired about pain meds. The nurse I spoke to said she would "ask the doctor", and treated my reasonable request almost as a special favor. That was the impression I got, and it didn't sit well with me, not after fumbling the "root canal next day" visit and leaving me without antibiotic protection for five days. This wasn't the right dentist for me. It may be for you, they seem very polite and they did great work for me on a simple filling, but I can't take chances with infections. Also, it's a horrible thing to have to beg for pain relief. Horrible. My father, he was a proud man. He would not be happy with my having to beg for relief. I ended up seeing Urgent Care for antibiotics, and now I'm just toughing out the pain. I can't eat on that side of my mouth, I'm constantly angry because of the pain, and it's still two weeks until my oral surgeon appointment. Wish me luck!

The staff is super friendly. When my son gets his cleaning or dental work, they are very gentle…read morewith him. They don't get upset when he's scared and screaming, they just talk to him calmly and tell him he's okay and he's doing a great job. My son is only 5 so he's always nervous when we go but they make him feel calm. If you don't have a pediatric dentist I recommend Augusta Children's Dental.

Both of my kids see Dr Chandler (one born in 2013 and the other 2016, so 2 and 5 at the time of…read morethis review). My 5 year old is on the autism spectrum and sometimes struggles with change and new things. He will brush his own teeth or let me brush but requires some prep before allowing anyone else to do it. Dr. Chandler has always been patient with him during the appointments when he fought at the beginning.

Could someone please tell me why the office is closed when they have a scheduled appointment for my…read moredaughter Morgan Johnston. Nobody told me about their office being closed and I'm coming all the way from Glascock County which is an hour away. This is the second time this has happened to me and I'm getting ready to move my daughter to another dentist. This is ridiculous and the quality sucks

Can't reach anyone. No answer; no voicemail. no returns calls. no nothing. I was trying to give…read morethis office business but apparently they are not running a business. Maybe that's why there's a 1.9 rating??? Edit: Based on the other comments; HIGHLY RECOMMEND REPORTING THIS PROVIDER TO THE STATE BOARD!

I don't often write reviews there is a lovely female dentist at this office and she is so…read moreknowledgeable and kind. I appreciate her. Year after year my children have no cavities. They give great information. Ask as many questions as you need.

Terrible terrible company , phones never work, you have to get transferred and they never pick up…read more They push for braces and silver in every kid mouth everytime they book so many kids at the same time Lastly the male doctor is extremely rude and rushes the child I have seen no improvement with my child as I keep changing her regimen

One of the most alarming experiences I've had with a pediatric provider. This office refuses to…read moreallow parents in the back with their children during procedures, which is completely unacceptable for a pediatric practice. No parent should be made to feel pressured into handing their child over without being present. Dr. Utermark pushed back extensively when I insisted on accompanying my son and only begrudgingly agreed to "allow" it after repeated insistence. That alone was enough to concern me, but my conversation with the doctor revealed several additional red flags that made it clear this is not a practice that values parental involvement, transparency, or patient comfort. The attitude was dismissive, controlling, and shockingly out of touch with what families should expect from pediatric care. There are FAR better pediatric dentists and orthodontists (who accept United Concordia- Tricare dental) in the area who understand that parents are partners in their child's care, not inconveniences to be managed. Do yourself and your child a favor: GO ELSEWHERE

Dr. Utermark did an excellent job on my 6 yr old. He had…read morebumped his baby tooth years ago and it finally abscessed. She was able to get him in for an eval quickly and the got his extraction taken care of soon after. My son did great and he was willing to come back again the following month for a couple fillings too. She got him nice and numb and was able to do two fillings in his baby teeth. The fillings are smooth with no catches when flossing and Max said it didn't hurt and they still don't bother him. We made sure to get him the nitrous oxide to make sure he was comfortable. But I'm still so pleased with the quality of his fillings and the fact that he was willing to go back to see the dentist. Thank you Dr. Utermark and team!

Just left my dentist for cleaning g and did I ever get the CELEBRITY TREATMENT...had my hands…read morewaxed, warm pillow behind my neck and a blanket to keep me warm. I was wondering what the SPA in the name meant now I know (they are starting back these services since Covid). And the Staff are all very Friendly. This lady does it all....SHORES DENTAL CENTER & SPA (My hands feels so soft...gotta find this machine LOL)

I am currently a patient with Dr. Shores. She is absolutely amazing, caring, and concerned about…read moreher patients and their teeth. Her facilities are clean, fresh, and it smells good consistently. Her staff is very friendly and polite. I have never experienced a rude moment. As far as billing is concerned, they are fair and will work with you if you have to set up a payment plan. I love my experience whenever I go there to get my teeth cleaned. Notice how I said experience...they will spoil you with warm therapeutic treatments and relaxation!! If you are looking for a wonderful dentist, please give Dr. Tanya Shores a try!! She and her staff are totally AWESOME!!

Great care. I like the family atmosphere at this office. They have Friday hours too! I pay out of…read morepocket and costs are very fair for clients.

Dr. Sterett is my dentist. He has a great chairside manner. There are no long wait times. You're…read morequickly called back within 5 minutes of your appointment time. They hygienist and window staff at pleasant and professional. If going to the dentist makes you feel a way, give them a try. You won't regret it.