I came to Augusta Business Interiors with the modest dream of furnishing an office. I left with an existential crisis, mild whiplash from all the eye-rolling, and a strong suspicion that the entire business was designed by people who think fax machines are cutting-edge tech.
The website alone looks like it was coded during the Clinton administration by someone who just discovered Clip Art. If you like tiny fonts, random hyperlinks, and a menu system that disappears when you hover over it -- you're in for a treat. It's less "user-friendly" and more "choose-your-own-disappointment."
But let's talk about the real reason this review exists: the customer service. Or as I like to call it, hostile indifference served cold.
My friend -- a Black professional who was simply asking about layout options -- was met with passive-aggressive condescension by an older white employee named Celia. You know the type: the kind of person who starts sentences with "I'm not saying you people..." but definitely finishes them in her head. The conversation somehow veered into unsolicited personal commentary and vibes so uncomfortable we needed a commercial break. It was like watching an HR violation in slow motion.
Whether it was outdated attitudes, a lack of training, or just a deep misunderstanding of the 21st century, the whole interaction left a bad taste -- one that can't be covered up by your discount fabric samples or "government contract pricing."
The rest of the experience? Chaotic. Mismatched desk parts. Quotes that disappeared into the void. A showroom that looks like OfficeMax threw up and nobody cleaned it up since 2003. If Augusta Business Interiors is "shaping workspaces," then I'd like to un-shape mine, immediately.
Unless you enjoy being talked down to by Celia and browsing furniture that radiates big "divorced CPA" energy, I suggest literally any other business. Or a folding table and a dream. You'll thank me later read more
