The facts say it all: Ordered in March, told they'd be delayed by Masters, Masters came and went, but still no shutters 9 weeks after the tournament.
We called over and over and were given excuse after excuse, along with a number of outright lies. Everything pointed to gross mismanagement.
Finally got them today and THEY WERE NOT MADE CORRECTLY! More excuses from the owner, but we asked for --- and got --- a substantial discount.
Their supplier is Hayes Shutters, a quality shutter manufacturer, but you'd better watch Plantation Shutters Plus very carefully, and make sure ALL details are spelled out completely in your contract.
Let the buyer beware! read more