Everyone was very nice and well prepared. When Dad was able to hear Dr. Kranda after she fitted him…read morewith his new hearing aids we were both overjoyed. Dad said, "This is fantastic!" Great staff, easy process, small miracle. Thank you, HearUSA.

At Hear USA I am always taken care of, from the moment I walk in the door I am greeted by their…read morefriendly and caring staff. They clean my hearing aids and change the filters regularly every month for me with no questions or doubts about it. I am always very happy coming into seeing their staff! The type of care that I receive is wonderful!

My mom has been using the hearing aid for last 15 years. Most places she used were just bad. There…read morewere no customer care service after the purchase, and they weren't very highly knowledgeable on hearing aids and hearing loss. I found Greg accidentally, just going through Yelp and I'm so glad to find him. My mom is very happy with his service and product. Whenever I reached out to him for any adjustment on hearing aid, he is always there to help us. Greg is the best for hearing aid and also as a human being, he is just awesome man.

Want to thank Greg for is patience and service while going through the learning curve of my first…read moreset of hearing aids. Didn't like them, lost one, warranty issues and Greg stayed calm and helped me through all of my issues. Your in good hands and good service should be acknowledged, highly recommend.

There is no customer service...you are herded like cattle here. Rude people writing emails and not…read moreso bright ones on the phone. Long, long, long wait times on the phone and even longer to get an appointment. If I had not already paid for my hearing aids, I would run fast and never look back....they do not care at all.

If you have hearing loss, you can't do better than to work with Innovative Hearing. All of the…read morepeople there are kind, patient, and very knowledgeable about their business. I have worked with several providers over the years, but Innovative Hearing is the best. I was referred to them by Dr. Yung, but if your doctor doesn't refer you to Innovative, it's time to find another doctor. I enjoyed working with the Teeles and I got hearing aids that are very impressive to solve all of my hearing issues. Word of advice: Use Innovative Hearing and reap.

LaDonya's customer service is unmatched. During my 1st visit, she covered everything that would…read moretake place. I was nervous and she was so kind to share a funny story with me. After completing my visit I return forca second visit to receive my Hearing Aids. I could have cried the clarity was so amazing. Top Notch service and now I'm able to hear, a little too well. LoL...Thank you for coming in early so, I could open my business on time. Luv N Huggs

Excellent customer service. Highly recommended for the entire family. Facility is very nice and…read moreclean.

If you have hearing loss, you can't do better than to work with Innovative Hearing. All of the…read morepeople there are kind, patient, and very knowledgeable about their business. I have worked with several providers over the years, but Innovative Hearing is the best. I was referred to them by Dr. Yung, but if your doctor doesn't refer you to Innovative, it's time to find another doctor. I enjoyed working with the Teeles and I got hearing aids that are very impressive to solve all of my hearing issues. Word of advice: Use Innovative Hearing and reap.

From the owner: Audiology, Hearing Aid Provider, Hearing Test, Hearing Aid Repair and batteriesread more

I left my appointment with newfound knowledge that will help me and others around me to be better…read morecommunicators and advocates for better communication techniques. He took his time, thoroughly answered questions and provided hope for a better tomorrow in my life. I'd highly recommend him to family and friends.

I'm a Vet. & really appreciated having an appointment here. This was a very welcoming &…read more educational experience. I would definitely recommend any & ALL vets. To go here. Thank you Dr. For All you do for us.

I highly recommend John for Hearing Aid he did a wonderful job for my mom for her by Cross Hearing…read moreAid now she can hear from both ears

DO NOT go here.The owner is unethical,offering products and services which he cannot deliver.He is…read morenot compassionate to the needs of patients who suffer hearing loss and the collateral damage associated with this disability.He baits and switches customers on products and is only concerned with what the insurance company will or will not pay.He tries to sell junk which costs him less than what the insurance company will reimburse and then tells the customer their insurance is paying 100%.He complains and whines constantly about the insurance companies,which is very unprofessional, in my opinion.He also makes suggestive and inappropriate comments to female customers while his girlfriend stands around and mad dogs the female client.Basically,his products are inferior, antiquated and overpriced.Co to Costco,where you will get a far better product and service.Both myself and a close friend are now stuck with the wrong hearing aids.He refuses to make good on the mistake he admits to making(allowing me to buy the wrong ones for cosmetic reasons without advising me that they were the wrong ones) and WORST of all,he refuses to even order me new ones which he would be paid for!His excuse:"I am not in the right frame of mind to wear hearing aids and I am not ready to embrace them." Who the hell "embraces" hearing aids? I repeat,DO NOT GO HERE.

Kimberly is amazing. She will spend time and work with you to receive the best hearing help. She…read morealso speaks Spanish.

Ericka and destiny are wonderful very friendly and supper attentive! Recommend this place to anyone…read morethat need hearing assistance.

I popped into this business to inquire about any suggestions I could get to soothe my itching ears…read more I was a Sheriff Dispatcher for 20+ years and we wore earpieces in our ears. These were specially molded for each employee. My ears did not do well with them. We worked 4 -12 hour shifts. My ears would weep daily. On my days off, I'd try to soothe them. But, 3 days was not enough. I spoke with the nice lady at the front desk, told her my issue and asked if they had any suggestions. She brought out a bottle of "ProEar" skin serum and handed it to me. I reached for my wallet. She said "no need".... WOW...Just WOW!

The team at Hear USA in Whittier are incredible! They are kind, patient and don't try to upsell you…read moreon products. They took the time to explain my new hearing aids to me and make sure that I was comfortable before I left the store. I give my highest recommendation!

My office experience here was terrible: * Called office for…read more2 weeks to make an appt as a referral from ENT Dr. They finally answered and simply made up a lame excuse about having system issues for past 2 days. *Went in for appt only to find out it had been canceled by audiologist. No call, no message, no sincere apology.

I don't recommend going to Sonus. I've been wearing hearing aids since 1980. I don't need BS. I'm…read morein the market to get aids. Period. Don't give me BS about locations closer to my residence. It does NOT fucking work for me to go to a location that's open 1 day a week. I had the resources to get new aids. The office did what they could to turn me off and lose what little trust I had. Fine. I will go elsewhere and not bother doing business with Sonus ever again.