I would give 0 if I could, and hope this helps anyone in the future. So I found them through the…read morephonak website that does pediatric hearing aids, we were going to HearX but no longer had the pediatric audiologist. So we went to discuss new hearing aids and a hearing test (wouldn't accept Kaiser's audiogram) which is fine. We wanted phonak hearing aids and assuming they knew how to work with phonak hearing aids and wanted to sell us on oticon. They have 0 experience with phonak, and took what we wanted (my ideas for the choice of hearing aids) he could of easily stated they were too strong and recommended a different phonak (which a decent audiologist would do). We come back and purchase the hearing aids, and have them programmed, we walk out and my child is in tears due to being too loud from the feedback. So we go back in 4 hours later and assumptions it was my child having issues with high frequency, they did a test after her being tortured with high sounds from the feedback while trying to program them while on the phone with phonak (of course she will be sensitive to those sounds). So I buy them and figure I would have someone else program them as the audiologist put "NO REFUND" on the receipt, which is ILLEGAL. Made sure that the follow up appointment was after the 45 day trial by LAW. I was unaware of this law until I spoke with a different audiologist. So buyer beware, shady practices! Came back to return them, I was calm and just wanted my money back (it had been 4 days) he asked why and I could only get out they're too powerful, and went on a 15 minute rant about how it's all my fault. Fine I'll take the blame as all I want is my money back. I didn't get to mention they did nothing on the programming of the hearing aids, not even the basics of a feedback test, which was one of the reasons I went back in after we left when we bought them. They're incompetent when it comes to phonak and cannot accept when they make a mistake, so much so wrote a 3 page letter full of lies and cannot even copy the audiogram numbers correctly into the letter. It's been a truly unbelievable experience.

I was referred from VA, I had no idea what to expect, I have been living with hearing loss since my…read moretime in the Air Force. I was met by a very friendly and professional staff, The hearing evaluation didn't take too long and I had a few questions during this process, that were answered and put me at ease, I have neglected my hearing health until it is begining to effect so many other areas of my life, I was given so much information and encouragement that my quality of life could be improved. Thank You Associated Specialist in Hearing Disorders/Hearing Aids

Dr. Floyd E. Milner is exceedingly great at his Profession. He's Knowledgeable, passionate,…read moreinformative, and professional in every aspect, which is a truly a breath of fresh air. I am thankful for the time I spent with Dr. Milner, going over many ways to alleviate my bilateral tinnitus, in addition to presenting key scenarios on how to communicate effectively, with my family. The Office is located right off of the 91 Fwy and has really close parking spaces, for disabled Veterans and the elderly.

Had a great experience at this clinic. Upon arrival was immediately greeted by the kind and helpful…read morereceptionist . Floyd Milner was very pleasant and it is clear that he is very proficient and passionate about his practice.

Another visit to Chris Stone and am very grateful to have such an expert within our community. He…read moretook such good care of my elderly father. Professional, kind, thorough. Thank you Chris!

STONE Hearing is absolutely the best. I brought my father in (80 years old) to evaluate his…read morehearing and see about a hearing aid. This doctor/wife team is the absolute best. Both are quiet, but kind. They both seem so patient, and really give their time to patients. I had no clue about hearing, hearing aids, etc., until I learned so much from the doctor in the 2 appointments we went to. He evaluated my father, and found the best cost solution he could, and helped us put that in place. He went above and beyond, in contacting a hearing aid company (in Europe) to ask them if they would let him download a program (not available here in US) to help program my dad's hearing aid. I cannot recommend this doctor/wife team more - please go here, you will not regret it.

After visiting this week, I would definitely recommend this hearing aid office in the Loma Linda /…read moreSan Bernardino area to anyone looking for a hearing test or hearing aids, especially if you're helping a parent or senior with their first hearing aid. This place was recommended by my mom's doctor from Loma Linda University Health, and we were able to get an appointment much sooner than waiting through LLUH or other hearing clinics nearby. The location is a little tricky to find at first it's across the street from the old Souplantation near the I-10 W entrance but there's plenty of parking and an elevator, which made things easy. The office is on the second floor behind the restrooms, and the front desk staff was so kind and welcoming when we arrived. The provider was amazing and took the time to explain everything clearly, including the hearing test results and what to expect with my mom's first hearing aid. There was no pressure to buy anything, just honest advice and great recommendations on which hearing aid style would work best for her. Overall itwas a really positive experience, and the other good reviews are definitely true. If you're searching for a hearing aid provider near Loma Linda / Inland Empire, this is a great place. I'll be recommending them to friends and family for sure.

If I could give Clear Hearing more than five stars I would. After receiving disgraceful customer…read moreservice from our previous provider in Fontana, we were so blessed to find Clear Hearing. We were able to reach an amazing representative on our first call and were offered an appointment within just a few days. Ronald, the audiologist, was so kind, compassionate and knowledgeable, He treated us with respect. He was able to address all of our concerns that were not addressed by our previous provider, adjust my husband's failing hearing aids, and then was able to get new hearing aids approved through our insurance within two days. If you are looking for a truly good place to have your hearing needs met, look no further. Clear hearing is absolutely the best!

Something has change in the last year at the organization. The communication is horrible. As an…read moreexample I wild get a text with one date confirming appointment and then a call the day before to confirm I was going to be at my appointment on a different date. I had my annual hearing checkin in December of 24 and was told I would need new hearing aids. No problem, at least that is what one would think. I get calls in January telling me need to be tested now that insurance had approved the hearing aids. Testing had already been done. I took a month to find out what they meant was I needed to come in to review my choices on hearing aids and measure my ear. This had already been done during my testing in December when I was told I need new ones. They had provided the hearing aids I was using and had all the measurements. They couldn't schedule till mid March to pick the ones I had already picked and take a measurement of my ear. This took all of 5 minutes. Signed the paperwork and told it would be about a month to receive them. I contacted my insurance company to change providers for future appointments reviewed the reasons why with them. They agreed to do so. A couple of weeks later I get a call from an office manager in Glendora (Jackie) upset and argumentative that I had filed a grievance. Confirmed I was still going to pick up the hearing aids when they came which I did. I call in April to find the status and am told I would have to contact the insurance company. They could not tell me more. I called my insurance company today, they got the doctors office on the phone and confirmed the office had canceled the order because of the grievance. The also claimed they were refusing future care because of the grievance, which was something I had already asked for. My insurance company approved starting the entire process again with another doctor 10 minutes from my home instead of 45. So if you have a problem and have any medical devices you have been approved for, wait till you get them before you take any other actions. They will not let you know what they have done when they take a retaliatory action against you.

Simply... Good service! Staff, Technicians and Doctors are…read moregood. I have been coming to see them the last 3 years.. Great service Kevin Townsend. Thank you

I was able to get an appointment fairly quick. The drawback I have is that despite me wearing Auds…read moresince 1980, had to get a hearing test done to get clearance to get aids. Kevin who did my test and helped me out with some aids I do have was honest and gave me insight on what I should get. While I did not get aids here as they don't carry the brand I'm going for, their office staff are friendly and Kevin was great

I originally purchased my hearing aids out of state and thought I was I was getting great service…read more When I saw Kevin I realized how much I didn't know. He's very good at explaining how they operate and how to clean them. I'm very happy to use his services and feel comfortable in getting new hearing aids from him.

After being patient at this location for three years, when I called for assistance with the hearing…read moreaids they had supplied my husband, as they were no longer working correctly, we were dismissed. I was told that they could not help us. They said the warranty had run out a few months ago, and my husband was not eligible for new aids for another year and a half. This in fact was not true as the insurance would have covered the repair, I am certain they should know this, but simply did not want to help. A hearing test would have allowed them to at least adjust the aids to the correct setting. So I also asked for a hearing test, and was told we would have to wait several months for an appointment, with no apology. However, I want to thank them for this terrible disgracefully service because it allowed us to find a wonderful provider, Clear Hearing in San Bernardino, who was able to get us in within a week, ran a hearing test and got brand new hearing aids authorized within two days.

Nice, professional and friendly . I recommend this place to anyone needing this service.read more

My mom has been using the hearing aid for last 15 years. Most places she used were just bad. There…read morewere no customer care service after the purchase, and they weren't very highly knowledgeable on hearing aids and hearing loss. I found Greg accidentally, just going through Yelp and I'm so glad to find him. My mom is very happy with his service and product. Whenever I reached out to him for any adjustment on hearing aid, he is always there to help us. Greg is the best for hearing aid and also as a human being, he is just awesome man.

Want to thank Greg for is patience and service while going through the learning curve of my first…read moreset of hearing aids. Didn't like them, lost one, warranty issues and Greg stayed calm and helped me through all of my issues. Your in good hands and good service should be acknowledged, highly recommend.