My mom has been using the hearing aid for last 15 years. Most places she used were just bad. There…read morewere no customer care service after the purchase, and they weren't very highly knowledgeable on hearing aids and hearing loss. I found Greg accidentally, just going through Yelp and I'm so glad to find him. My mom is very happy with his service and product. Whenever I reached out to him for any adjustment on hearing aid, he is always there to help us. Greg is the best for hearing aid and also as a human being, he is just awesome man.

Want to thank Greg for is patience and service while going through the learning curve of my first…read moreset of hearing aids. Didn't like them, lost one, warranty issues and Greg stayed calm and helped me through all of my issues. Your in good hands and good service should be acknowledged, highly recommend.

Had a VA appointment with Dr. Milner last week and man I'm glad I was sent here for my exam!…read moreDefinitely a great experience from start to finish. Dr. Milner and his staff make sure to answer all questions asked and you definitely walk out from there more knowledgeable and at ease. Thank you for what you do for us Vets sir!!!

Dr. Milner and his staff are very professional. Top Notch!!!…read moreThank you very much! Vet. Bob Bacalia

There is no customer service...you are herded like cattle here. Rude people writing emails and not…read moreso bright ones on the phone. Long, long, long wait times on the phone and even longer to get an appointment. If I had not already paid for my hearing aids, I would run fast and never look back....they do not care at all.

If you have hearing loss, you can't do better than to work with Innovative Hearing. All of the…read morepeople there are kind, patient, and very knowledgeable about their business. I have worked with several providers over the years, but Innovative Hearing is the best. I was referred to them by Dr. Yung, but if your doctor doesn't refer you to Innovative, it's time to find another doctor. I enjoyed working with the Teeles and I got hearing aids that are very impressive to solve all of my hearing issues. Word of advice: Use Innovative Hearing and reap.

After years of not hearing with sound volums and clarity even though I wore hearing aids, I was so…read moreelated to finally meet someone who wasn't just a hearing aid "salesperson" but one who genuinely cared and that person is Elizabeth. She's a Godsend! No matter what hearing aid adjustments are needed she listens and offers a solution and gets me an appointment in such a timely manner. I definitely recommend her and her team wholeheartedly. Beverly Bishop

From the owner: AudioNova Riverside is part of a nationwide chain of convenient neighborhood hearing care centers…read more We are open and accepting appointments for current and new patients. We offer hearing exams, hearing loss and tinnitus consultation and the latest in hearing aid technology. Contact us today to schedule an appointment.

I highly recommend John for Hearing Aid he did a wonderful job for my mom for her by Cross Hearing…read moreAid now she can hear from both ears

DO NOT go here.The owner is unethical,offering products and services which he cannot deliver.He is…read morenot compassionate to the needs of patients who suffer hearing loss and the collateral damage associated with this disability.He baits and switches customers on products and is only concerned with what the insurance company will or will not pay.He tries to sell junk which costs him less than what the insurance company will reimburse and then tells the customer their insurance is paying 100%.He complains and whines constantly about the insurance companies,which is very unprofessional, in my opinion.He also makes suggestive and inappropriate comments to female customers while his girlfriend stands around and mad dogs the female client.Basically,his products are inferior, antiquated and overpriced.Co to Costco,where you will get a far better product and service.Both myself and a close friend are now stuck with the wrong hearing aids.He refuses to make good on the mistake he admits to making(allowing me to buy the wrong ones for cosmetic reasons without advising me that they were the wrong ones) and WORST of all,he refuses to even order me new ones which he would be paid for!His excuse:"I am not in the right frame of mind to wear hearing aids and I am not ready to embrace them." Who the hell "embraces" hearing aids? I repeat,DO NOT GO HERE.

Excellent customer service. Highly recommended for the entire family. Facility is very nice and…read moreclean.

LaDonya's customer service is unmatched. During my 1st visit, she covered everything that would…read moretake place. I was nervous and she was so kind to share a funny story with me. After completing my visit I return forca second visit to receive my Hearing Aids. I could have cried the clarity was so amazing. Top Notch service and now I'm able to hear, a little too well. LoL...Thank you for coming in early so, I could open my business on time. Luv N Huggs

This is a fantastic company, run by a kind and generous man. Thank you Ken for saving the day for…read moremy Father..... so very much appreciated.

I have gone here twice to get my mom's very old beltone hearing aid looked at. Both times they have…read morecleaned it and it worked. There was no charge.

This man is thorough, thoughtful, kind and inteligent. When stumped with my sons symptoms he…read moreresearched an researched until he found us an answer. He has been seening my children for 25+ years and the only bad thing about Dr Koo is that he will retire someday!

Extremely unprofessional billing department. I keep receiving bills for a service that was already…read morefully paid when my child was born. I have called their office more than five different times and every single time they tell me the same thing: "Don't worry, the balance is cleared and you won't receive any more bills." Yet the bills keep coming. This shows a complete lack of organization and accountability. Patients should not have to repeatedly chase a medical office to fix their own billing mistakes. At this point it feels like harassment to keep sending bills that have already been paid. If the issue isn't resolved permanently, I will be forced to dispute the charges and report the billing practices to the appropriate authorities. I strongly recommend others double-check every bill they receive from this office.