the guys are cool there they have every thing you need and want that's about all I can sayread more

Been going here for over 8 years and they have never let me down . Everything I get is all majestic…read morespeakers and amplifiers at a very good price. The customer service is excellent and the owner is the best.

Took 2 things there. 1 was repaired and seem to be working…read morefine. My TV however, they couldn't repair. Said they couldn't find the part. Got the TV home and found that they had put a crack in the TV. It's not Jeff. It's his worker. I can't remember that guy's name. But that's who you need to look out for. Jeff closed, but that guy is working someplace and destroying people's electronics. Seems they suffered from what many people suffer from - an inability to tell the truth and take ownership. It's good that he's closed. But it's because he couldn't find good help.

Awful service, guy it's very rude , has a terrible costumer service from the moment he answer the…read morephone . Won't use this service again for sure

I've been shopping around for month for an affordable place to do a simple amp install and then I…read morefound these guys, they are the best, quick, affordable, professional. Highly recommended

Just not a good experience. I do not know much (really not anything at all) about car stereo…read moresystems. I came in explaining I need help in what to do with a classic car I just purchased in which I had professionally installed all new gauges and even an entirely new dashboard. It was a fresh start as I had a brand new opening in a brand new dash for just begging for a brand new radio to be installed. The same for all the speakers which I had all removed so there were open places, again, just waiting for new ones to be installed. Again, I came in at ground zero wanting a fresh start asking for advice on what I need, a recommendation for all new components that meets my listening needs and a quote. I got only the quote. The pricing was extremely high and I had no understanding of why each component was recommended, therefore what value it had. Nothing was written out and I could only keep up with and remember half of what was spinning through my brain. I am sure the employees are very good at what they do, but unless you already know all the nomenclature, slang and have extensive knowledge of stereo systems, you will probably leave saying "let me think about it" and never return . . . as I did. What a shame as I do truly believe this company has the knowledge and experience.

I'm an avid Yelp'er because I love Yelp.  It's convenient.  It's easy.  Let's face it, we're all…read moreadults.  You're busy.  I'm busy.  You work.  I work.  I don't have the luxury of stepping away from my desk during the day to pick up the phone and call a bunch of local businesses.  It's a lot easier for me to send off a message on Yelp or an e-mail and correspond casually throughout the day.  The el cheapo Chinese HID kit installed on my truck a few years ago stopped working a couple of weeks ago.  Ballasts went bad.  Bulbs burned out.  And with the days getting shorter here in Arizona, I was officially under pressure to find a local business to help me out with my problem.   I found Soundwerks on Bell on Yelp and sent them a message to which John replied immediately.  It was obvious after chatting with him that if there's one thing he knows, it's vehicle electronics and his business specializes in everything from tint to custom car audio to vehicle lighting.  John replied to me when I was work which made it easy to do business with him.  Not only did he assure me he could assist me, but he made things easy.  I explained the situation and John advised he'd like to see my truck in person and assess the problem.  Soundwerks on Bell is conveniently located in Phoenix right off the 51 on Bell.  I live in the West Valley (and work even further west) but his business is very easy to get to and his hours make it easy to do business with him!  I drove to his shop earlier this week so he could see my truck and the lighting problem I was experiencing.  I explained what was going on, but really didn't need to.  John's vast experience and familiarity with aftermarket LED and HID lighting means he knew precisely what was happening and isolated the situation in a matter of minutes.  He contacted me the following day via Yelp and explained the options and costs in order to get me back on the road in the dark! I am of the "buy nice, don't buy twice" philosophy and since I already bought cheap once... I was not going to make that error again.  John ordered a 12,000 lumen aftermarket LED headlight kit for my vehicle.  It was ordered on Wednesday and available for installation today (Saturday).  The kit came with a full lifetime warranty which was nice to see.  The aftermarket headlight market is completely saturated with crap out of China.  The parts are cheap, the warranties are non-existent and the bulbs are a useless blue/purple color temperature which is useless at night, anyway.  The LED kit that John obtained for me is of the highest quality, runs cooler than HID's and comes with the warranty to back it up.  I dropped off my truck to John this afternoon at 12 p.m. noon and it was ready to go by 2 p.m.!   I would HIGHLY RECOMMEND Soundwerks on Bell for all of your vehicle electronic needs!  John was simply awesome to work with on my project.  His constant effective communication made it easy to get my truck fixed up and ready for nighttime driving again.  His customer service is beyond amazing and he kept me in the loop the entire time.  He's open on Saturdays, as well which make it even better for those of us who work the standard 8a - 5p Monday thru Friday.  I cannot say enough good things about the experience I had and will most definitely be back to see John at Soundwerks on Bell!  Subs, amps, capacitors, lighting, car stereos, tint... John's expertise and knowledge means your vehicle will be in the best of hands!  HIGHLY RECOMMENDED!!   Thanks again for everything, John!

Guy is a genius! After audio express quoted me $900 I decided to get a second opinion. Guy fixed…read moremy keyless entry, Driver seat motion mechanism and disabled my six cd disc changer that was making a bunch of noise and I don't use anyway. He was so nice and only charged me $40. What an amazing Guy!

Bass knob needed an adjustment I was taken care of . Wired…read moremy subs with ease. Family owned Thank you for the great customer service

Mike and his team professionally installed a front and rear automobile camera. They are straight…read moreforward, helpful with service explanation and affordable! Good family owned business!!

I had a new stereo installed in my car by someone I knew. The unit was designed specifically for my…read morevehicle and included Bluetooth, GPS, and a backup camera. Unfortunately, after the installation, I discovered that most of it wasn't working correctly. The backup camera wasn't connected at all, and when I reached out for help, the installer stopped responding. At that point, I was out the money I had paid--including a tip--and had to find someone else to fix it before moving across the country. One of the main reasons I purchased this system was for safety during my cross-country drive. Since the Bluetooth phone connection wasn't working, I was forced to hold my phone against my chest under my seatbelt while driving--not safe and certainly not legal. To make matters worse, several installers refused to even look at my Android-based unit. They told me those systems are usually installed incorrectly and rarely work properly. Thankfully, they were wrong. I took my car to Custom Car Concepts, and from the moment I arrived, the experience was completely different. Mike got me in right away, properly installed the backup camera, and made sure everything else was working exactly as it should. Did I have to pay to have it fixed? Of course. But the price was more than reasonable, and the work was completed quickly and professionally. To say I was impressed--and relieved--would be an understatement. This is absolutely the place to go if you need car audio or electronics work done correctly. I can't thank Mike and the team enough for helping me out when I really needed it.

Custom Car Concepts installed dash cam for me and the installation was done so professionally,…read moreeveryone thinks it was factory installed! These guys are the Best in my opinion. Don't hesitate to call them. They are reasonably priced, very friendly, and work with their clients to be sure everything is perfect.

This company installed an aftermarket radio into my vehicle. Their receipt features a qualify…read morecontrol section, where the installer initialed that the hazard lights were working after the new radio was installed. I called Streetfighter Motorsports an hour later to tell them the hazard lights were not working, they told me to bring the vehicle back. They said they looked again and all the wiring was correct, but alas the hazard lights do not work. They now say it is a faulty radio that they installed. I won't be going back.

I needed a wire run for my Cadillac, was quoted 280$ from the shop up the road from them. I…read morealready had the parts, just needed some help drilling and running the wire. Called several mobile installers, offered to bring the truck to them. Nobody wanted to help.. Streetfighter was glad to do the job.. Charged me 37.50$, that was 15% of the other quote.. Can't say enough good things about this place.. Thank You..

The entire experience was amazing. Helpful on what exactly I needed. The staff was very…read moreknowledgeable without over selling.

Last year in the Phoenix New Times I saw an ad for Sound Image, and being that we just ordered a…read moreCarPlay system for our 2010 Toyota Tundra, we needed someone with experience to install it. I called Audio Express and got a quote, but they didn't sound very confident. Then I called Sound Image and spoke with Will and that changed everything for me. He was friendly, knowledgable, and had that old school "I got you" vibe. Almost a year later, still holding onto the advertisement, I called again and told them I was coming in for the install on my husband's truck (birthday surprise). I got there right when they opened - First Come First Served 10am. I brought in the system, they verified the price, and within 15 minutes my truck was back there. I had my little guy with me, but he was entertained by the free arcade games, and convo with Jon. Couple hours later my truck was done and the CarPlay System was looking clean in our truck! I had to mess with the sound settings a little to get the bump back, but that wasn't too hard...and I like to do it. Bring cash for the best deal, but credit cards are accepted too. Will, Sal & Jon will make sure you're taken care of, and if they can't/don't do it, they'll tell you. Thanks for the clean install!