My Desert Financial Credit Union Nightmare My wife died on…read moreOctober 25th, I lost my job a week later, and I have a daughter on disability. She had accounts that did not have my name on them. I'll skip to the end. After multiple attempts, each time receiving a different answer and incurring legal fees, it came down to bringing my daughter to the bank to cash in an IRA that was less than $1000.00. They gave us a check. For SSI Reasons, she has a cap on how much money she can have in the account, and it was already over the cap. I took her across the lobby to cash the IRA check, and they refused to cash it. On the good side, I was able to buy my wife her headstone. The final problem was my daughter's account that holds SSI money. I had to go to the SSI office to get a letter stating that I'm the party responsible. I returned the letter and tried to have the account changed so I could gain access. They told me that I had to wait until they heard from SSI. I called SSI, and they said that any existing money was between D.F. and me. I checked the account online; my name was on it. I went to the credit union, and they told me I still didn't have access. I had to beg her for her back rent money. Too: Desert Financial Credit Union, you win. Keep the money January 29th, I'm going back to SSI and having the deposit moved to another Credit Union I can trust. At least you won't get anymore. I'm selling my house and will cover expenses until she gets caught up. If Desert Financial says, "I'm making this up," they have a record of each visit and can publish it. To Desert Financial If you want to sue me? Save your legal fees, I'm protected by poverty

I was a customer for over 20 years. I lost my home due to Desert Financial not honoring a court…read moreorder to remove me as being responsible for a loan that was not in my name. I am requesting my family to also cut ties with this fraud of a bank. They are rude and disrespectful. I don't recommend using them.

This location is outstanding. Every time we visit, the service is consistently excellent and the…read morestaff truly knows what they're doing. It's easily my favorite location. I especially want to give a shout out to Koa, who absolutely deserves recognition. Koa was knowledgeable, professional, and provided extremely useful information while helping us with a cashier's check. Huge thanks to Koa and the rest of the team for delivering real value and great service. Respectfully, Jacob S.

I was able to get my checks cashed as well as a new debit card because mine had been stolen. The…read morebankers were super helpful and respectful

Sierra Pacific is the place to go for car loan, 100%!!!!!…read more Terri is the super star and forever my hero. I had a very stressful situation in a span of 2 hours and she totally solved the problem. I would recommend Sierra Pacific going forward to anyone who has any type of banking needs. Depending on the time of year you visit or open a new account, they could be offering attractive perks as well!

If you are looking for a car loan, Sierra Pacific Federal Credit Union should be one of the 1st…read moreplaces you check out. Working with them is a breeze and they offer incredibly competitive rates. I had the pleasure of working with Terri and she was very communicative, answered all of my questions quickly, and provided me with great advice. Her service was impeccable and it really made the loan experience simple and easy on my end. I 100% recommend using Sierra Pacific for your loan and banking needs - you will not regret it!

We have had a handyman for 10 years. He recently moved to a set of properties getting renovated by…read more2 former active duty Marines. He now cares for the properties while they are elsewhere. They have business and personal banking here. Staff here is capable and friendly. There's a security/info station as one walks in. However...Navy Credit Union is not on the same cooperating network as my credit union. When I need to do business with the Marines, I must drive a check over. But...I do not think you have to be a veteran, particulatly, naval, to have an account. Credit unions are such an excellent banking value, the monster, fee-laden megabanks try crushing them with weaponized legislation. Keep Our Credit Unions Afloat! Less fees, more Joy!

My husband has been a member of Navy Federal for over 40 years. The service is excellent and…read moreinterest rates a good. My husband appreciates being greeted "Good morning Senior Chief", very respectful.

Spent the last 6 months trying to find a nice used car for myself. Months of scouring car websites,…read moreon the phone back and forth, and plenty terrible experiences at dealerships. Prestige auto was the light at the end of the tunnel for me, where ultimately I was able to walk out with the perfect car. Levi and his team are amazing. Made us feel so welcome, and made the process easy. As a woman buying a car, it can be very anxiety inducing. Salesmen constantly pushing you to spend way too much money on a car that's in terrible condition, tacking on all these dealership fees as if i don't pay attention to that. Prestige auto was a breath of fresh air in the car market, and took so much stress off my shoulders. I left the dealership happy not only because I got my car, but because I know my money went to the right people. Cannot recommend this place enough !!!!

Let me tell ya about this place...Prestige Auto Broker. My wife and I just purchased a 2018 Kia…read moreSoul from Levi. This was hands down, THEE BEST auto purchase experience I have ever had. My wife would always tell me how she hated to go anywhere to purchase a care, and she even praises Levi and Prestige. I have personal spoken to several members of the Prestige team and ALL were extremely friendly, educational, and accommodating. It did help that I already knew what car, however, from introduction to driving away was only an hour. Levi is an amazing person, friendly, straight forward and honest. Did I get a great deal? No, but I did get an extremely fair, good, deal, and I honestly do not feel either one of us got screwed. I would HIGHLY recommend Prestige Auto Brokers and Levi. They have so many beautiful cars available and I truly believe their word is their bond. Thank you Levi and Thank you Prestige!

My vehicle experienced significant issues within 7 days!!!!…read more The company's reputation across locations is concerning!!!! SCAM COMPANY !!!!! I was sent to a Camelback service location with subpar management. After reporting transmission and starter problems, I was told it would take five days to resolve. Surprisingly, they called me less than 24 hours later, stating the issue was fixed, citing spark plugs as the cause. Regrettably, my car has broken down, failing to start or move, and phone calls are going unanswered.

My son bought a used car from Cactus Jacks. He's in the Autism spectrum and has memory problems…read more The interest rate is terrible, and he can't afford to pay rent and is homeless. He inquired about selling the car back and was told he would have to pay 3000.00, he can't afford rent how can he pay 3000.00. Initially when he was in buying the car I received a call asking did I know him. I didn't get any information of who was calling me, only when I said yes, I was quickly hung up on. It's getting very hot outside and he has been sleeping in his car since October. He would like to return this car without having to pay the 3000.00 that he doesn't have. I would not recommend this dealer to anyone. Laurie Lindvall

This is a great credit union! The staff is always very nice!!…read more The best part is that since this a credit union, there is no supporting the banksters who caused the financial collapse!! It's local and more accountable to members, so there are less obnoxious fees ect. They are always very helpful when sending wire transfers to buy Bitcoins at reputable exchanges, another great way to undermine banksters!!!!

I had a horrendous experience with this place. After arriving for an appointment to open a…read morebusiness account, the rep I was scheduled with abruptly left her office, saying she'd be back. More than 10 minutes passed and I was still sitting there, so I walked out to the lobby, which was empty, and asked the two young tellers where the rep was. They just kind of shrugged and went back to looking at their phones. The woman returned and said she had to leave because she was double-booked. Someone else showed up and said he'd take over. So, I showed him my ID and EIN letter and he asked questions. That part was fine. He said he'd be in touch within a day or two. About a week later, I emailed him and asked him what was up. He was apologetic and gave some BS excuse. I told him him I had a bunch of cash at home that I'd really like to deposit. He said he had to check with someone, or something along those lines. More days went by. I called him and left a message asking for him to call me back. Nothing. I deposited my money at another credit union today and can honestly say that dealing with AZOne CU was one of the worst customer service experiences I've had in my life.

Nice people but many inexperienced They do not have a very…read moredynamic and easy web capability. Has taken )8)tries at home (3) inperson at the bank to get external account set up. After 5 weeks it is still not working correctly

Don't use their ATM to deposit cash!! Don't do it! I'm not a member of this credit union but I used…read moretheir Drive up ATM to deposit cash and it took my money but deposited $0 into my account. Their customer service told me over the phone to go into the branch and they can fix it. Nope what a lie they couldn't do anything about it. Got the usual incompetent run around. They didn't even want to try to help me. Fix your ATM's and stop stealing people's money! I'll never use this bank ever again!