this is the best building building and best management company in DC. They are so kind and…read moreattentive. I have loved it here.

I have been at the harper since March 1st. In that time I have submitted maintenance requests for…read more4 different issues. One was for water underneath my washer which was discovered on a Saturday and they did not seem critical enough to someone come out there that day. Of the 4 requests (Washer, Icemaker, Drain stopper in bathtub, and light bulb) only two were done correctly (the washer and simple light bulb change). The drain was done incorrectly and I am awaiting the icemaker to be fixed.....again. And on that light bulb the light bulb was simply left on my bathroom counter. Yes a minor inconvenience but cmon you cant be bothered to simply clean up after yourself when fixing an issue? Very, very disappointing. You could chalk that up to an isolated incident as well however a screwdriver was left on the bar cart in my apartment as well. So not only is maintenance done incorrectly but various tools and trash are left around after the "completion" of the job. One of the biggest unknowns in any apartment complex is how the complex completes requests. The Harper is not good, period. I cannot recommend anyone to move in there as getting them to do their jobs correctly is basically a battle. There are many other options in the neighborhood and I would advise selecting one of those before signing a lease at The Harper.

When we moved in the building wasn't finished. The pool leaked into several apartments and…read moredestroyed them. There was mold and water damage. A family had to move out and the neighbors next door had to move as well. We then had to endure construction for well over 6 months right above and outside our window. Then we have always had issues with the management. There have been like 4 property managers since 2017. The new one is clueless & doesn't know how to handle the building. Over the past 7 months, my emails to management have been mostly ignored. They were in the middle of an owner change. The property manager quit and they fired someone I loved who worked as a concierge. Then the temporary replacements were horrible to deal with and they harassed me several times for being in my car out front of the building. I was told to move several times and to go to my parking spot. There is no WiFi in the garage. They also came to my apartment to harass me for noise and then called the Crisis Center. They then threatened me with legal action for crying and having issues after my husband walked out on me. I have been having a really hard time and my neighbor has been harassing me since my husband left continually calling paramedics, police, crisis center, building security, etc for any little noise in my apartment. She also accused me of throwing things at the wall. Because of this, my lease is not being renewed I guess and I have to move. The management won't talk to me about it or about how I've been treated by my neighbor who verbally assaulted me and tried to come after me in the garage when I wasn't driving fast enough. The view is great. The pool is great. But these apartments are not worth the amount they cost per month. I have a small 1 bd/bath. It's fine for an MPDU, but it's pretty small to be paying over $2k. So it's disappointing that after being here since 2017, I am being kicked out. I'm also disabled which makes this a nightmare for me. They have had no sympathy whatsoever and got involved in confidential matters that never should have happened. I have so much on video and have evidence against this place, but the county could care less. I'm glad I'm leaving but will miss living here tbh. I met some really nice people and I will miss the pool, but that neighbor won't stop calling people on me continually and nothing has been done to resolve the matter. There is more, but that's the summary of how badly we've (now I) been treated here.

Decided to do an update to this review to explain more of my interaction with the actual leasing…read morestaff and management especially after the business owner's response makes it seem like they were willing to "assist me in any way". They were not. At all. I've had a few people message me privately about this review because they were interested in The Pearl as well. After the denial and me explaining the situation (the DISMISSED court case with a balance of 0 that was NOT on my part of my credit file but a court case dig up by Rentgrow belonged to a parent from 2012 while I was a student away at college) I was told blatantly that that did not matter and that The Pearl would not "accept me with this on my record" and that it was "up to me to dispute it" even after showing them a copy of my parents lease in Ohio, proof that I was a student in Maryland with my own lease, a spotless credit and rental history. They did not budge and would not even speed the process along with rentgrow or verify that rent grown passed documentation along to their vendor. The business owner's response is misleading. Especially since after the dispute was finished and ended in my favor they wanted me to REAPPLY all over again and start the entire process over instead of just working with me to choose another apartment that was available since I had already gone through a credit check, paid a deposits, fees, etc.

This building used to be great but now it's turned GHETTO! One girl name Kelsi be having her kids…read morein the lobby all the time, I've seen them sleeping down There, eating and just hanging down there. She on the first floor and let them run up and down the hallway and on scooters sometimes. No more security guard so people just be coming in and out of the building at night. The parking sucks and cars kept getting towed. a lot of people in the building houses are a mess and the stinch lingers in the hallways. Affordable living but it's getting messy in there.

This building used to be very nice and well maintained, now it is just completely ran down! there's…read morebeen an increase in homeless people residing in the building, the rental office staff (ms lynch) is unprofessional, makes threats and tries to bully other. there's a lady who hangs out in the lobby all day, she has kids who she locks out, they run up and down the halls, never in adult care. there's no security so drifters are squatting in and on the property. There's a lot of unwanted foot traffic and issues that are growing serious concerns. there's a heavy presence of dogs on the floors, the smoke smells are crazy, cars were getting towed, the property was aware but never told tenants, they had permits for their own vehicles. you'd think the property would excel overtime, but it's just gotten worse. Being in "affordable living" is hectic and stressful here. This used to be a working class building, now it's filled with homeless people and people with no care to keep their homes clean. We are seeing rodents, trash and dog poop in the stairwells, urine from the animals on the elevators.

I've been here 3.5 yrs and love living in Downtown Silver Spring. The Central was a good choice for…read moreme. As far as noise goes, I face Fenton, but the traffic noise doesn't bother me at all. I hear what sounds like a TV from somewhere sometimes but if I am trying to read or otherwise relax, I just play white noise on my speaker & I'm good. Maintenance is extremely prompt & I love having an in unit washer & dryer. I don't participate in all of the activities, but I do enjoy the book club. We need management to help us promote it more as a lot of our members moved away. Overall, I am happy about my choice.

Danielle, the concierge who works the evening and sometimes the overnight shift, is brave and…read moreensures that the building is safe. She goes above and beyond. Last week, I was at the desk when an Uber Eats delivery came in close to 9:30 pm. The delivery person was upset that Danielle would not allow her to take the food upstairs. It is Central's policy that delivery agents are not allowed to go upstairs after 8:00 pm. Though Danielle called the resident and offered to take the food to the apartment herself, the delivery person still demanded to take it upstairs. The delivery person called Danielle names, belittled her role, raised her voice, recorded us, and refused to leave the premises. Through it all, Danielle remained calm, kept her voice at the same low conversational tone, and repeated the solutions she initially offered regarding the food delivery. I was impressed with Danielle's response to the aggression. This went on for about 30 minutes until the delivery person decided to leave. Before and after the delivery person, Danielle was also trying to keep the front doors closed. One of the doors did not close once opened. To prevent non-residents from entering, she tried to get residents to use the other door. Despite putting up signs, the residents kept leaving the door open. She got up to close it several times in between responding to residents seeking assistance all over the building. She eventually resolved the door situation by putting a flower pot to block the malfunctioning door. She maintained vigilance via the cameras and greeted everyone who entered the building, allowing her eyes to rest on each face. It was a noisy and chaotic night. I was both stressed and concerned for her safety. She is also brave! I have witnessed her in the past go into the garage after 11:00 pm to evacuate a man who snuck behind the second gate to sit there. I walked with her before going home because I was concerned that he would get aggressive. He did not. I told her that she is brave to have planned to walk out there alone with no one else around. I also praised her for her endurance throughout the chaos.

Food was incredible. This was a highly recommended place in DC, and it did not disappoint!…read more Service was outstanding, and the restaurant is stunning! We had a large group and were taken care of well.

We moved our son into Hamilton House in 2021, after GWU locked students out of their dormitories…read moreduring the COVID pandemic. He just moved out after nearly 5 years there, and I have nothing but good things to say about his experience. His studio apartment was perfect for a college kid's needs, and anytime there were maintenance issues they were promptly addressed. He didn't have to worry about anything. The most important aspect of his stay there, though, was the staff. From George, who we helped us choose a unit and set up the lease, to the front door staff--especially Walter (who my son grew to love and will miss)--everyone went above and beyond to be welcoming and helpful, not just to my son but to my husband and me when we would visit. Even during move out this was the case (special mention again to Walter for his help--you are an angel!). Any GW parents looking into Hamilton House for their student: this is a really great option for off campus housing. It's quiet, safe, and the building is managed well. Can't recommend highly enough!

As a person with a disability who lives in one of their subsidized MPDU/workforce apartments,…read morethere is a significant difference in how I was treated moving in versus their market rate tenants. I have lived here for a little over a month now. When I moved in, I had to clean my own apartment since they did not clean between tenants, I currently have toilets that do not flush properly, a furnace that rattles likely because the blower needs to be serviced or their a loose panel, they initially tried to make me sign a fee replacement for ADA related items that was four times the normal price, and I've unfortunately realized at this point with a dishwasher/disposal system that doesn't work correctly, a stove that I have to Jimmy to turn off etc that the reason why the workforce and mpdu housing for this complex is always available is because they treat us like we don't matter since we don't pay as much in rent. They also advertised this as a two bedroom but there are no windows or other egress in the second bedroom and no heating elements in the bathroom. It's definitely not a good feeling to know they were willing to sacrifice safety for those of us working class folks. I moved here after leaving a rental that flooded. I should have done more research. Lesson learned, this year can't be over fast enough.

We just signed a two year extension of our lease that will take us to nearly ten years at the…read moreFlats! I can't think of a better place to live in downtown Bethesda. A great LEED Certified building with all concrete construction that is very solid, private and quiet. They recently redecorated the lobby and lounge with all new furniture and finishes. They just replaced all the treadmills, ellipticals, stair climbers with new state-of-the-art equipment in the two story high fitness center, and even added two Peloton bikes with free membership for residents. A huge rooftop terrace includes tons of seating options, three gas grills, a gas fireplace and a gas fire pit, and community herb gardens, all overlooking the incredible skyline of Bethesda. The Flats is in a perfect location in Bethesda Row, close to everything, with a WalkScore of nearly 100! We rarely drive our car, there are just so many great restaurants, cafes, shops and parks nearby. Bozzutto does a great job managing the building and scheduling special tenant events. The Flats is a very social building, and a great place to live. It's not cheap, but in my opinion, well worth it. Highly recommended!

Good Apartment complex. Friendly and very helpful staff. The building is clean and quiet most of…read morethe time. Requests are done right away. Great location to shops and grocery stores.

While I appreciate the management company reaching out to encourage me to email them and feign as…read moreif they care, I take it with a grain of salt. They have not once answered any of my previous emails about everything that I mentioned in my first review.

I lived here for about 2 years. They are amazing! The apartments are located right in the heart of…read moredowntown Bethesda- which makes it super convenient for walking to get everything you need. Seriously- I almost never drove. The apartments are clean- and although the appliances are slightly older their cleaning service does a spectacular job deep cleaning prior to your move in. At one point I decided to move to a smaller apartment and Britta made everything super easy to transition and was communicative and helpful. The front desk staff are delightful and helpful- they always have a smile and are always willing to help. My kids loved them as well! I still go back and say hi sometimes when I am in the area- and definitely recommend this apartment if you are looking for a safe, clean, affordable, and conveniently located home in the city.

I moved across the country from California and I lived on my own for the first time at The Seasons…read moreApartments and it was awesome. I rented a studio which seemed pricey, $1495 per month, but it was all about LOCATION LOCATION LOCATION. I didn't have a car, so location was important. It was only a 7 min walk door to door to go to work which was why I chose the apartments in the first place. But it had a great mixture of safe downtown feel close to the metro (8 min walk) and the neighborhood feel with locals walking their dogs around the capital crescent trail. I also loved that it only took 5 min to walk to Target or Trader Joe's, I'm jealous that I left right when the new Anthropologie was opened. The space and size were just perfect for me too. All the other competitive studios were either pricier or much smaller. I had awesome lighting with a breathtaking view of DC. At first it seemed annoying not having curtains or blinds, but I grew accustomed to waking up with the sun. With such great lighting I ended up being a plant lady and lining up the ceiling high windows with house plants. The best part was definitely the front desk and leasing staff. They were always smiling and saying hi and knew my name right away. Often I would go up to the elevator and Kevin would run out reminding me I had a package. They are all so thoughtful and like a second family, it made me feel safe and comforted in my new home. I am thankful for such a great experience in my year in Maryland.

Do NOT move here. From day 1, this place has been horrible. Really poor communication with…read moreresidents, mishandling packages, empty threats to force residents out, and more than inconvenient changes to living were among my problems. Overall, it just wasn't worth it to live here over almost everywhere in Silver Spring. But when the car thefts started happening, that confirmed for me that management didn't give a damn about their residents or their safety. They did absolutely nothing when our car got stolen from the lowest level of the parking garage--not even a response when we emailed them. I had to call for a manager at the *other* building this management company manages, Eleven55 Ripley (or, rather, text because no one is available to talk on the phone from the leasing office at either place) to get someone to address our email FOUR days after we first contacted them about the stolen car. Since then, other cars have been stolen, broken into, or had other damage to them. In the cases of a few people I've spoken to, they haven't heard anything from management in their cases either. The parking garage never felt safe to begin with and there's never been security here. But with this going on for weeks now and still no response from management while still having to pay for parking in the garage, this could spill up to the safety of residents in their units or more totals in damages that we would be responsible for. It's been one of the most stressful experiences I've ever had to deal with (and am still having to deal with, and I wouldn't recommend anyone live here or at any other building UDR manages.

Horrible management, DeAndre is useless! The G1 garage is full of dog piss, trash, dirt/leaves. The…read moregrills are guaranteed not to work. The roof top sun deck is terrible, trash everywhere, broken glass. I could go on and on, I would not recommend living in this building.

I liked this place the first year of living here. Even renewed. But then shortly after renewing the…read moreoffice stopped caring. The roach problem got so much worse. Used to just call out them once every month or two to do a spray. Now we need to almost weekly. People have started trashing the halls, leaving trash all over, and now we have move and giant roaches instead of just small ones. Pest control has said that other apartments are downright disgusting and that ours is fine it's just being in same building as those. The apartment needs to do inspections and enforce cleanliness. Put cameras and see who is trashing the halls. Plus people let their kids run and scream in the halls, prank knocking on doors, and even riding their electric scooters down the hall almost running others over. The only good thing is the fact it's a fairly safe building and there is a code to enter the building and your apartment. But in the transition months like March when it's getting into the 80s they still don't turn on the AC so the apartments get up to literally 92 degrees.

Full disclosure, I no longer live here. I was a resident there from 2012-2015, and I absolutely…read moreloved it. True, the neighborhood is not fantastic, but the community itself was very safe (locking exterior doors), and my experience with management was great. Robert was especially helpful, even coming to rescue me on Xmas eve when my key fob needed new batteries. I once dropped my phone down the elevator shaft, and the maintenance staff retrieved it for me and didn't even call me an idiot! Win in my book. I also had to technically break my lease and move from a 2-bedroom to a studio due to extenuating circumstances, and they allowed it since I was staying in the building. Excellent customer service, and the help ticket requests were always prompt, within 24 hours, which is unheard of in many apartments. Hardwood floors throughout and spacious units, the only thing missing is in-unit washer dryers. There's also a small gym and a pool for residents, and there was a cute "dvd rental" in the main office for free. They also sign for your packages so you have to be able to go get them. I have a lot of great memories at Suburban Hill. It was my first time living there and have nothing my great things to say about them. Highly recommend.