1. Atomic Sewer & Drain

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Redford, MI

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Atomic Sewer & Drain

5.0 (1 review)

Services - Atomic Sewer & Drain

Plumbing inspection

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2 years ago

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Rock Service Pros

Rock Service Pros

(19 reviews)

I live in Redford, Township, Mi. I needed a new water heater. I called Rock Service Pros in…read moreLivonia. They sent me a very professional, young gentleman named Devin Stempien. I told Devin that I like taking baths, but I wash my clothes and run my diswasher all at the same time. I told Devin that I can never fill my bathtub to top with hot water. Devin looked at my water heater and told me that I do need a new water heater. Devin suggested that I get a 50 gallon water heater. I was flabbergasted! 50 gallons! Wow! I have never had a 50 gallon water heater! Devin told me that if I get a 50 gallon water heater, that I'll be able to run the dishwasher and the washing machine, and still be able to fill the bathtub to the top with hot water. Really? To the top?, I said. Well what about the added cost for heating a bigger tank, I asked Devin. Devin told me that peace of mind from being able to take a hot bath and run all the other appliances at the same time will far outweigh the added cost of heating up 10 extra gallons of water--which wont cost that much more. Well, Devin was right! Now I can wash my clothes, wash my dishes, and lay in my filled-to-the-top with hot water bathtub relaxing and lustening to thebother apoliances working too. And Devin was right--the added cost of heating only 10 extra gallins of water can hardly be seen in my bill. Oh! And one more thing: Devin is the nicest repairman that has ever been in my house. Whenever I have a plumbing problem in my house, I will be sure to ask for Devin Stempien every time. I even tried to give Devin a $50 tip. He told me to keep that $50 and spendbit on my grandchildren. That was nice of him. Thank you, Devin. I hope that anyone who has a pmumbing problem has Devin Stempien there to repair it. Devin is soooo nice! ​

They came out the next morning. Technician was great. Work was top notch. Cost was on track for…read morethis type of job.

5 Star Plumbing

5 Star Plumbing

(14 reviews)

Downriver

The customer service in this shop is outstanding. Never in all my days did I have the shop owner(?)…read moresent me home with the materials for the job AND the tools to do it. Mark took his time to explain how I would do the two jobs, and gave me alternatives - I need to run a new water line to the fridge, either thru the floor to a water pipe in the basement or to the sink. He sent me home with all the pieces I would need for either way I decided to go. I also have a leaking basement toilet that is old style (tank and bowl are separate) and needs a new elbow and tapered thingy (spud?). Yea Mark told me the names of these parts but my brain forgets anything that isn't beneficial on a day to day basis. So he also sent me home with the tube cutter and special wrench necessary to install this part. Mark wrote it all up on a receipt and obviously took down my information so I can return in a week after the jobs are completed and pay for what I used and give back the parts and tools I didn't use. Nothing short of AmaZinG. Thanks Mark!!

I had 2 faucet leaks: kitchen sink & bathroom sink. 2 plumbers showed up empty handed. Came in…read morenice service truck. -0- tools - I asked "Where's your tools"? ... thus I believe they knew they were NOT going to 'replace' my washers as I thought; NO I was told I needed to replace both my whole faucets... $400 each for the replacements + installation .. I said replace the washers (which is probably ALL they needed)...they told me because of "ceramic discs" inside faucet ???? they couldn't guarantee washer replacements and would probably fail anyway thus 'replacements'. **So I went & bought my own faucets x2 from Home Depot. Both my faucets + toilet seat = $172.00 total vs $800 + + installation for theirs. * When I called office BEFORE they arrived, to ask Brittany IF they gave Senior Discount - she said "YES, either 5% or 10% - the guys will know." Ironic she didn't even know WHAT the Sr discount was?? After giving her my address; she identified me as "You're the lady having both your bathroom and kitchen faucets replaced". I said no, I'm just having them fixed/repaired." - - - So, these guys knew before they got here that they were not repairing anything.... no option other than to replace!! Faucets alone would be $800 + installation! I agreed to have the work done...but I would get my own faucets. They returned a week later. 2 plumbers done in 1hr. ** I NEVER rec'd any paperwork, nor a receipt ... I made him write receipt in long hand on sheet of legal pad paper; so I was signing my name ON his phone - without even seeing anything... That was very dumb on my part too... I will never do it again. Even the written paperwork that came in mail a wk. later showed me nothing ... it did show my signature however! Payment time... he told me $750.... I had to remind him to rebate my Trip fee of $75.00. I wrote ck. for $675. Only to realize afterwards that he did not give me my SR discount. which turned out to be 5%, so I was overcharged $37.00 which I did eventually get back few days later after I went there to inform them of their error. I will never call them again. Rip-off artists. My work is still NOT guaranteed since I went & bought my own faucets and didn't use theirs! a Dis-satisfied customer. I wish I had done a Yelp review check BEFORE I hired them.

Atomic Sewer & Drain - plumbing - Updated October 2026

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