The Quest lab in Deerfield Beach definitely has their act together. Easy to make appts, the techs…read moreare professional and quick. Easy to get in and get out. I highly recommend making an appointment online for faster service. When you get into the reception area, you simply check in at the kiosk or on your phone. Sign up for text updates to make it even easier.

There's a note on the screen reminding staff to be nice to the front line of Quest, but they are…read morenot that nice to customers. I stopped by just to get a container, and they didn't want to give it to me. They asked me to sign in, I waited 30 minutes, and then they wanted me to wait even longer just to get a simple container. At any other Quest location I've been to, they would give me the container without making a big deal. I wasn't trying to cut in front of anyone--I just needed a container. I'm not going back to this location.

My first time at this Florida location. The staff was. Fast, friendly and very efficient.read more

Just because I went to the bathroom with my daughter they couldn't do the blood work.read more

Had to get some blood tests for my food allergies. Checked in via their QR code and scanning my…read moredriver's license. Then waited for a few minutes; tracking board inside was great. Got called inside and the care quality was great; smooth and painless stick by the phlebotomist. Overall, a great process and experience for a necessary part of life.

I got to Quest this morning at 7:30 for a 7:40 appointment. I have blood work done every four…read moremonths, and during my last visit the technician took my prescriptions, scanned them in, and told me they now had them on file, so I wouldn't need to bring the physical paperwork again. When I got there today, they said they did not have my prescriptions on file. I explained what I had been told, and I had a copy at home and said go back and get it. At this point I was starving since I had to fast before the blood work. Instead of focusing on helping me and finding the scanned paperwork, the staff seemed more concerned with who had told me I didn't need the paperwork. That visit was four months ago, I don't remember the technician's name, and it's concerning that they don't have a record of who performed my last blood work. Unfortunately, Quest is one of the few options available when you need routine blood work. Going forward, I'll make sure to write down the technician's name and bring a physical copy of all prescriptions with me, even if I'm something else.

Christine was amazing! She went out of her way to help me figure out the tests I needed. She was…read moreprofessional, kind and provided a pain free draw.

Typically my doctor(s) have taken my blood at their offices when I am there for an appointment but…read morelike other doctors I've had, they sent me to QUEST DIAGNOSTICS to get my blood tests done.... IN THE PAST, I'd walk in to the office waiting room and go to the service window and sign in... the staff member would verify my doctor's order/request and tell me to sit until they call my name (a lesser wait if you have an appointment but it was not required). BUT ON THIS DAY, I entered the waiting room but then service window was missing.... it was literally gone and now there is only a couple of digital kiosks to sign in. I don't know the info for everything, I have a couple questions and I don't know if I signed in correctly. There is a glass door into the offices so we knock but no one came. AFTER 30 MINUTES my name is called... as I walk to the door, another gentleman that was clearly as frustrated as I was, asked the girl a question... she was rude and short with him. WHY ? ? ? There is no one to help and this guy in about 80 years old left to figure out the digital system. She could've helped but instead she just told him he signed in wrong and to do it again (no offer to assist). Another phlebotomist takes me to a room beyond the glass door and she asks for my doctors order (referral) and I told her it was sent from the doctor's office. She RUDELY told me it was not; so I called right in front of her and they said it was sent and even gave me the date and time. The staff member really did not care and said I need it from the doctor so I told her I will have them send it over right away... didn't matter because the Quest phlebotomist said regardless of when we get it, it will take at least 45 minutes to process. I understand the wait to process but the RUDENESS and HORRIBLE CUSTOMER SERVICE WAS INTOLERABLE so I left... and the waste of time of not being able to sign in with a staff member (could've told me they were missing my referral before wasting so much time) Per recommendation of one of my doctor's staff members, I ended up at LabCorp... they were night and day to Quest.

Horrific and incompetent staff, no empathy, no professionalism. The front desk staff is lazy,…read morecontrary and rude. They make sooo many mistakes when asked to do simple tasks by the doctor and behave like they were raised in a barn. RUN, DO NOT WALK, AWAY FROM CANO HEALTH IF YOU VALUE YOUR HEALTH!! This is the worst primary care doctor's office I have ever dealt with.

From the owner: Cano Health provides compassionate, personalized primary care designed to keep you healthy and…read moreactive. Our doctors and care teams listen, guide, and support your wellness with services including preventive care, chronic condition management, wellness programs, and diagnostic testing. With convenient centers across Florida (including locations formerly known as Doctors Medical Center and Healthy Partners), we focus on delivering quality care close to home. Patients choose Cano Health because we combine trusted medical expertise with a caring, approachable environment that feels like family. Your health, comfort, and long-term wellness are at the heart of everything we do.

I was in desperate need of a hangover IV, and IV Concierge was able to come out the same day. Nurse…read moreKristen was absolutely fantastic, and now I feel incredible!

thank you for taking care of me always. The customer service is always so wonderful and kind. They…read morehave helped myself, my husband and my son. Kristen is the best!!

Office is small, cramped and understaffed. They're going for the low rent to maximize profits. No…read morereceptionist and everything has a low-end, low-quality feel. We stood at the window with no response after 10 minutes. We saw people just walk out after waiting too long. The only thing that went smoothly is the tablet software at check-in. Nicely designed interface so kudos to the software dev team. Quest is definitely a higher quality and more professional option from beginning to end.

GO TO QUEST!! DO NOT COME HERE. the quality of care here is next to nothing. the staff at this…read morelocation does not acknowledge the patients at all in fact they AVOID SPEAKING TO PATIENTS, the waiting room only hold 6 people and when you have to wait outside in the lobby they do not care to text you or let you know it's your turn they will just SKIP YOU. There is absolutely ZERO attention to the patient or customer. You can tell they hate their lives and Job. The staff here is only there to collect a paycheck they have no intention or purpose in their lives. it's quite sad the LACK of service that's given at this location. you would imagine in this demographic with the geriatric population they would be more willing to help and assist or be pleasant.