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    8 years ago

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    Labcorp

    Labcorp

    2.0(30 reviews)
    4.2 mi

    I've raised my review one star because at least I got a response from the rep to my complaint. It…read moredid take a full week for them to respond, though. I will add that the phlebotomist / person working at front desk did not present giving my credit card as "optional". She called me to the side desk, asked for my license, insurance, and credit card in a very hurried way. When I asked what the credit card was for, she mumbled something and I don't even know what. Feeling anxious about being tested for medical problems in the first place, I probably should have asked for more info or put up more of a fight but I just went with it. I was already anxious and was not wanting to be seen as one of those crazy, annoying customers that customer service so often has to put up with. Lesson learned, I will put up more of a fight next time. And lesson to all, YOU DO NOT HAVE TO GIVE THEM YOUR CREDIT CARD. Also please note per attached email that they see nothing wrong in just charging your card and to get your billing info from your insurance company. In what world is that ok? "Charge card first, you can ask another company questions later" seems to be Labcorp's motto. I guarantee there will be a class action lawsuit about this, and I will gladly take part.

    I rarely leave negative reviews, but my experience with this Labcorp location has been completely…read moreunacceptable. During my first visit, the staff struggled to insert my IV properly, which made the procedure much more difficult and painful than it should have been. For my second appointment, it was canceled because the office had ordered the wrong infusion solution and didn't have the medication they needed. Today was even worse. I arrived for my scheduled appointment only to find out that I wasn't even on the schedule. No one called or notified me in advance that my visit wouldn't happen. I wasted my time coming here for nothing. This level of disorganization is unacceptable, especially in a medical facility where patients rely on timely and professional care. I hope management takes these issues seriously and improves communication, scheduling, and patient care so others don't have to go through the same experience.

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    Atlantic Biotech - laboratorytesting - Updated August 2026

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