These guys came HIGHLY recommended to me by a co-worker, and I was very much looking forward to working with them. I knew my house presented some challenges (one flight of stairs to enter the house, one flight of stairs inside the house to get to loft/living room with heavy furniture in the loft), so I wanted to call to get an estimate based on these details. On Wednesday, October 7, 2015, I called ATI Movers and spoke with Al Cosar. I explained my situation, giving the pertinent details: the stairs, heavy furniture, 2BR/2BA home, 1200sf, date of move, addresses. He assured me that a 2-man team could do the job for $70/hour, that the stairs would not be a problem. He requested that I send him an email with all of the details and he would respond to confirm. I sent him the following VERY DETAILED email: Good afternoon, My name is [REDACTED] and I spoke with someone earlier this afternoon about scheduling a move for the afternoon of Saturday, October 17, 2015. This is the requested email. Our current address is [REDACTED], and the new address is [REDACTED]. According to Google maps, it's 7.5 miles. Our house is a 1200sf 2BR home up one flight of stairs to enter with a second flight of stairs inside to a small loft/living room. A list of the furniture to be moved follows, as well as the typical boxes to be expected. We will disassemble furniture where possible and consolidate all of the boxes, lamps, and small furniture to the spare bedroom and have everything packed and ready to go that afternoon. There is an exit from that bedroom with a half flight of stairs that would be easier to navigate than the front stairs. [REDACTED FOR LENGTH BUT A LIST OF EVERY SINGLE ITEM OF FURNITURE TO BE INCLUDED IN THE MOVE. Number of boxes not specifically given.] Please let me know if you have any questions. I can be reached here via email (fastest response) or on my cell phone [REDACTED] (may not be able to answer during work hours, but please leave a message). Thank you so much. You come very highly recommended and I greatly look forward to doing business with you! Sincerely, [REDACTED] Al was very quick to respond to my email with the following: Please reply back confirming you have received this email and we agree on all terms please. We can move you as discussed on October 17th Saturday, starting at around 2-4pm. (As soon as we are done with our previous job that morning we will call you with an exact time!) IF Your Moving DATE CHANGES PLEASE CALL ME ASAP to REARRANGE! THERE IS NO PENALTY! We will call you when movers are on their way to your address to give you a heads up. But you can always reach me if you need to at below contact info. Your rate will be $70 an hour for 2 Men Team. There is also a onetime Fuel/ travel surcharge fee of $40. IMPORTANT: (If any of the locations is on 3rd floor or higher with NO elevators then your labor rate will increase $30 more an hour) [REDACTED FOR LENGTH, ALL INFO FOUND ON THEIR WEBSITE] AL Cosar On Friday, October 16, I sent an email advising that I had a last minute appointment for all day the following day so I would not be available during the move. Instead I gave my live-in boyfriend's name and cell phone number so that he could be the point of contact. My appointment on Saturday, October 17, the day of the move, was supposed to end at 5pm, however we were able to wrap things up early and I was leaving there around 2:45 that afternoon. My phone had been off all day and I turned it on to find these texts from my boyfriend: "Movers are not sure they can get it all in one trip" "Movers just bailed" "Said their truck wasn't big enough, they didn't bring enough guys, and we're too disorganized" "And to reschedule when we're sorted and they can bring a bigger truck with more guys" I was LIVID. I called the company and Al answered the phone. He said that he needed to speak with his guys to see what happened and he would call me back. After waiting almost an hour, he had not called back. I called him again, but he did not answer. I called again and this time he picked up. He said that he was told that his guys were asked to pack up the things we'd not packed and told me that they are movers, not packers. He also said that there were "safety concerns" that he would not elaborate on and that he was refusing service to us. By this time, it was almost 4pm in the afternoon, so we had to scramble to find and rent a moving truck and then beg some friends to help us. We were moving our own stuff until almost midnight on Saturday and all day the next day as well. I tried to organize the house as best as we could, putting all of the boxes together in each room and out of the way for them to move the furniture. Yes, there were unpacked items, but at no point were they ever asked to take care of those for us. They were requested to move the furniture and the MANY packed boxes. "Too much stuff" and "not enough men" are invalid excuses. VERY UNPROFESSIONAL! ZERO STARS! read more

Well where do I begin? 1) AL at the office was the great itemizing the charges upfront with all the insurance details what is covered and what is not, recommending what I need to do to save the most with them. 2) Deposit was taken and immediately followed a receipt which I personally care as there is too many scammers and bad companies out there so it was a relief to get an offcial company letterhead receipt for what I paid. 3) The crew who served me...... 3 amazing employees of ATI. Donald, Zam (sorry if I spelled it wrong) and Tim. What a great and hardworking group of guys. 2 of them attacked the bulky furniture I had and one dollied the boxes by a hand truck. All went smooth and as fast as it can be on a 4 bedroom move. They suggested using shrink wrap on my furniture and I paid the cost of it $30 and they wrapped my furniture with pads and wrap very tight thus limiting any chance of a damage. They did not take a break during the 6 hour move other than maybe just to drink water which I appreciate as I paid them hourly. 4) Contract and the total I paid at the end matched exactly what we discussed with AL. No issues there so I am glad! Overall a great experience on a very stressfull day for me and my family. Ati made it easy and kept it organized for us. I would gladly give reference for this company if needed! - Ronnie M. read more

Terrible experience, and then they asked yelp to remove my first review. Read the rebuttals from the owner here or on any other site and it's never his fault. Incredibly touchy when you ask for pricing clarification on his shady CL ads then cancels his appointment forcing you to look for other services elsewhere last minute. This has happened to many of us with this person. He blew my phone up continually after refusing services to the point where it drives you insane. Then he will say "I've got the txts to prove it" as if they didn't do anything wrong. His company is annoying, he's annoying. Do business with locals- not with this guy who doesn't understand anything about customer service. "Local doesn't mean you just live in Jax area" True Floridians and most southerners don't act like that. The service we ended up hiring were phenomenal and when I just mentioned ATI, they started laughing. This happened with 3 different moving companies I talked to. Don't trust your business to these quacks. Your reputation precedes you when your competitors laugh when your company is mentioned. You're like a spoiled teen who has to have the last word which is precisely how the argument started on the phone. Can I remind you that here in America, cash is legal tender. Like it or leave this fine country read more

Contacted Ati Movers 2 weeks prior to my move and was given a rate for $80/hr for 2 Men Team and a one time Truck fee of $80 for my 3 bedroom move. I paid my security deposit of $80 and get locked in on their schedule. Well I have to be honest that night before was kinda nerve breaking as I heard nightmare stories about movers at low price points not showing up. Well when morning rolled over to my surprise I saw the similing faces of JR. and Donald right at appointed time of 9:30am. They were very pleasant to be around and showed incentive to listen to my concerns about a few items that have sentimental value to me and my family. Price was as promised over the phone with no change. They used blankets and shrink wrap to cover my bulky furniture (shrink wrap was an optional service for $30 and I am glad I opted in for that) Loading and unloading was very smooth with no issues! They dis-assembled and assembled our bedroom sets. All and all at this price this was a great service and I would recommend their services and will re-use them if a need arises in the future. Jamie A. read more

So thankful to have found ATI! My son was in a last-minute situation and at 10AM needed help with moving before the end of the day. ATI is not a huge company but luckily they were available. They were polite, friendly and efficient on the phone, and were able to give a time and a quote immediately. They did not upquote despite the short time frame. They arrived promptly, and got a large couch, a queen mattress and several miscellaneous items down the staircase to a third floor apartment and into their truck in 15 minutes, and then up a staircase to the new third floor apartment equally quickly - but also with good care. They have my gratitude for turning a potential anxiety-generating disaster of a day into a calm and happy one! After looking at some of the other reviews I decided to note that aside from a nice TV my son owns nothing remarkably fragile or valuable. But they were very careful with the items they did move, including the TV. We were more than satisfied with their work and feel the cost was quite reasonable. Our experience was definitely five-star. read more

This was one of the worse movers I have ever used. I hired them to pack my truck only, since I was moving out of town. Omg where do I start. First I paid them $295 deposit for 3 men a month ahead. On moving day, I was sent 1 man and 2 boys. The boys had no experience at all. They started the clock at 10:02 for THREE MEN. The main one that I trusted had to leave to go get tools. Yes, no tools on hand. The 2 boys left unattended got most most expensive piece of furniture and not even figure out how to get it out the door! It got damaged and scratched all up! One hour later the 1 man shows back up with tools. By then I had my son-in-law come over to help me. Me, My daughter, 2 friends and my boyfriend did most of the work. The movers sucked, complained and had terrible work ethics. Moved slow and unprofessional. I should have never hired them. My furniture was very expensive when is why I hired movers. I thought professional MEN movers. This was terrible. My balance was $240. $535 wasted! Me my family and friends did most of the work. Terrible Terrible Terrible Service! read more

All of these one star reviews about how they handle your furniture makes sense. They dragged some of my wooden bedframe on the bed I just purchased for almost $2000 through concrete. In context it is a Thuma bed which isnt cheap. They scratched the headboard about a 9 inch scratch as well as the legs of the bed. They took the bed apart no problem but then couldn't figure out how to put it together so I ended up putting it together after I heard a loud crack of one of the sideboards as they were attempting. I asked him to stop because he was cracking the wood in half. In the end they all but told me I had to tip which I was already planning on doing and I gave them $40. This was before I noticed the bed was damaged because they rushed out after I signed the contract and paid the remainder of the bill and tipped. I sent a picture of it to the owner who Offered a weak apology and told me I could fix it myself by ordering some kind of kit off of Amazon when it obviously needs to be sanded down. I got a quote for almost $200 for that. read more

Ati Movers did my daughters condo move on June 6th, Saturday. I was the one who found them and reserved them. I can say that this was one of the best moving experiences I had. Office end was professional enough to send a detailed breakdown of terms and pricing. They also called me to confirm the day in advance. (what a relief to hear from your movers all as planned on schedule 24 hrs prior to your move) The movers who showed up to do her move was Jr and Donald who were very caring and attentive to our requests. They used shrink wrap on our furniture to prevent any damages and they never took any breaks which is really nice when you consider you are paying the movers on a hourly basis. Everything made it with out any damages. I will definitely use ATI MOVERS in the future and would gladly refer their services to any one looking for a budget friendly professional move. read more

I highly recommend ATI for anyone planning a move. I searched many sites and finally chose ATI because of their high rating with the Better Business Bureau. When I reached out to them for a quote I was impressed with their straight-forward responses and their pricing was very competitive. They also responded to my e-mails and phones calls in a timely manner which was greatly appreciated. The two young men who moved me were clean cut, professional, polite, and went out of their way to help me. They worked very hard and quickly. They did not take breaks or stand around which seemed to be the main complaint on the other mover's reviews. Moving day is stressful enough without having to worry about or supervise your movers. I was extremely happy with the service I received with ATI and will definitely use them again for my future moves. read more

This company exceeded my expectations. Great friendly service at the best price I could find. Talked to half a dozen companies and non of them made me feel like they wanted my business but ATI went extra mile to answer all my questions patiently and addressed all my concerns pre-move. On Moving day they called 30 minutes in advance to give me a heads up, did a walk thru when they arrived and started the work and finished it relatively fast with no breaks (was concerned about paying hourly at first but seen that they dont milk the clock- so definitely trust them if you are going to hire movers who charge hourly) Overall no damages and contract was black and white with no manipulations or extra hidden charges... I appreciate the service quality and honesty so I will definitely be back using their services again. read more

We were so impressed with ATI Movers! I had to arrange a move in Florida from Virginia and ATI movers were well reviewed. They beat the competitions price and Al was so responsive, replying to my call and emails almost instantly. I appreciated that he called ME the day before to confirm the time and plan of action and expenses. On the day of the move his movers, Jeff and Dwight, called to let me know when they would arrive and they worked SO hard! It was 100 degrees out and they moved quickly and effectively despite the heat. They were careful and very respectful of my Mother's things and furniture and before I knew it they were done, in less time than they predicted! I would give ATI movers a hearty thumbs up, they gave 110% and I really appreciate it! read more

Couldnt be happier with the service I got from ATI MOVERS. I had a 4 bedroom house move with some more items at the shed in my backyard and they were able to move everything with out any issues. Stocking was efficient and didnt have to do a 2nd trip which saved me money and I am pleased with that. Donald and William were my movers and I could tell this is not their first rodeo. These guys are experienced and know what they are doing. Very pleased with the total amount I paid as well which was significantly lower than any other quote I had prior to booking with ATI. Will have them do my daughters condo move shortly and looking forwars to the same quality service I received on her move as well. If anything goes bad I will reevaluate my review here again. read more

The guys that came to move us were great. They were very professional, careful and considerate of our time. I was away on deployment so my wife had to handle the move and she was very nervous because I wasn't there with her in case anything went wrong. Once the movers showed up and talked with her she could tell they were professional and would take good care of her so it helped put her mind at ease. She said everything was excellent from start to finish. No damage was done to any of our furniture and no damage was done to our home. Doing business with ATI was a great overall experience. I higjly recommend this moving company and will definitely use them again if I move within the Jacksonville/Orange Park area. Thanks for your great work. read more

ATI Movers did a wonderful job and we highly recommend them. Professional, courteous, quick, and especially careful with our household items, we plan to use their services again when we empty our storage unit. We had items going into two different trucks: their truck for storage and our rental truck for moving. They made certain of item location, added extra wrapping on delicate household goods and were extremely efficient. I actually had more items than I realized and this made them late for their next job, so apologies to the person after me who had to wait. Our experience with ATI and their movers, Sammy and Nicholas, was extremely positive. Thank you for your courtesy and hard work, ATI! read more

They ruined my furniture and stole my sunglasses..... I guess dragging wood furniture over concrete surfaces is a good idea ‍. I put my $200 Ray Bans down in the garage and they were gone when we went to leave.... of course none of the staff (with their prison tattoos) knew where they were. While unloading the truck that I helped them load and unload one of the staff took off with a woman in the apartment building to get a little "something something ya know".... unacceptable when I'm paying an hourly rate. The owner is a crook and he has crooks working for him..... beware. If you must use them put it on a credit card like American Express that has your back.... I did thank god read more

All and all a great moving service. From the initial phone call I made (AL addressed all my concerns and questions) to the service I received on moving day was top notch. 2 Men team that came to serve me were extremely polite and gentle. They showed great care handling my belongings. Rate was as quoted with no surprises as this was my biggest concern (had a terrible experience in the past with another mover here in Jax) Paid with two different credit cards (they splitted the amount in to two per my request) and Al emailed a receipt same day. I will refer their services and will use them again when it is time for my next move. Keep up the great work ATI! read more

These Guys were Freaking Awesome! I dont have expensive stuff but i like for my things to be handled with care, and thats exactly what they did. I watched as they bubbled wrapped everything and packed the truck up with a system. all the heavy things in back and more delicate items in the front, not only did they handle my stuff respectively but they did it so fast!! I thought it would take a long time but they knocked it out!! Not only that but when it came to unloading they were kind enough to put boxes where i wanted and not just drop them on the floor first chance they got. I really love this Company and will Recommand them to Everyone. read more

I took a gamble on ATI Movers based on a Craig's List ad that I found online. My expectations were met and the service I received far surpassed my expectations. Scheduling the service was very easy. Appointments were kept and crew arrived in every situation in a timely manner. I had three interactions with ATI and all three were very positive. The owner, Al, could not have been more accommodating even when we had to reschedule a move after they had already arrived on-site. I would recommend ATI to anyone needing to move, pack a POD or move any heavy items. They were a pleasure to do business with. read more

I had to go back and forth at least 1/2 dozen times as my closing date kept getting changed but it was absolutely no problem with Al. When I finally closed on my house and the guys came to move my stuff they were great. Very pleasant and hard working (and fast!). I received a call prior to them coming out (even though I missed it and the guys had to wait at the storage facility when they finally got through to me). I wouldn't hesitate to use them or recommend them. As a matter of fact I will be calling them back just to see if they can help me unload some furniture that I will be moving myself. read more