I wanted to find workout clothes and accessories and walked in here while I was checking out The Shops at Mission Viejo. I was greeted and asked if I needed assistance by a helpful young lady. Another employee opened up a fitting room and followed up with me. Athleta is part of GAP brands, so if you are a member of GAP Good Rewards, Banana Republic Rewards, or Old Navyist Rewards, you can earn points here. For Christmas, I bought one of their accessories, a belt bag, as a gift. Super cute and compared to other yoga/athletic/athleisure stores in The Shops at Mission Viejo, I thought it was a better value. The prices compared to the most frugally minded of GAP brands, OLD NAVY, were of course higher. The colors, quality, and amount of selections at Athleta, however, looked better to me. read more

Fan of this brand and family bought me an outfit that I needed to exchange for different size. Day after Christmas and I braved the mall to exchange. It was an unexpectedly awesome experience. A sales rep greeted me and quickly found the items in my size, then Kelly was a joy, deftly handled the exchange, ordered something online that wasn't in store; the experience was pleasant. They value your presence and work hard to help you. While there, the place was busy but everyone was being assisted. Great management! read more

Kimberly was knowledgeable, friendly & helpful while looking for winter running gear.

Today I was disappointed with the lack of service. There were no other customers other than myself and two sales personnel stood in the middle of the store talking, neglected me completely. I was ready to purchase a travel pant but left. Lu lemon is close by! read more

I had bought and exchanged a couple of things here today. Because I was in a hurry I had left a shopping bag with some items behind and only realized it was missing when I got home. I called the store and so glad they kept my shopping bag with some items in it for me. They have the best group of people working there. Love Athleta!!! read more

Thank you Hailee for making it possible to get our Yoga on with Julie " The Yoga Goddess" in the middle of your store before opening today. We all Appreciated a nice discount on Athleta clothing today for our donations to ThredUp. I love all the fun Spring time colors you offer right now. I can't wait to wear the yellow sports bra and mauve yoga pants. We look forward to many more events and we love shopping with you... Here's to our health! read more

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Always great! Love Athleta the service and attention is right up there with Nordstrom. Quality of clothing is great.

I was looking to exchange a tank top from a recent purchase at the Mission Viejo CA location and it was over the 30 day return/exchange deadline. I understand the policy has a time frame. But I wasn't interested in getting my money back, just getting a smaller size, which the same color and smaller size was sitting ON THE RACK! My item still had tags on and in brand new condition. Again, I wasn't looking to get my money back, just get the right size, which was hanging right there on the rack! AND I had three other items I was looking to buy, so they were also turning away additional business! Manager said they couldn't help me. UNBELIEVABLE! I have never heard of such a rigid, anti-customer policy! Thanks to this experience, I will never shop at Athleta or any other Gap brand and will tell everyone of this horrible experience!! read more

I received for Christmas an outfit from my sister who purchased the outfit in the Spokane WA store. After an online chat and two phone calls to customer service I was told I couldn't exchange online as the outfit was purchased inside a store. They suggested calling my local store. I'm not comfortable shopping inside yet so I called and spoke to the store manager, Chris. He was so helpful. Because the outfit was a summer color and pattern they didn't have it to exchange for another size. Chris suggested I get a gift card and I could shop online! He met me outside, with a mask, and took the receipt and outfit and brought back a gift card for the value. He also included $30 extra for my hassle Chris really restored my faith in Athleta! read more

Athleta - Sports Wear Near Me - Mission Viejo, California

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Thank you Athleta for a hassle free exchange! I purchased a pair of exercise pants that came unraveled after only a few months. This is unusual for this brand. Their pieces are well made. They're my fav exercise pants! Fit is amazing! Extremely soft, comfy snug fit, with the perfect amount of compression, and pockets that hold my phone. Sometimes things just happen so customer service is super important, even after the purchase. Thank you Athleta for making it right! Great store, great product, great service! Thanks Kelly! read more

The people at this store...Ashley (mgr), Jamie, are all so helpful and kind. They will do whatever they can to help you find what you are looking for in a fun and exciting way. The make great suggestions and offer different ideas. It is always so fun to come to the MV store to shop or just say Hi! Chris was the mgr here before and he was also so great (he is at Fashion Island now) As you can tell I have been shopping here for a bit and keep coming back, not only because the products/clothes are so comfy because of the employees you have! Thank you for making this store a great experience! read more

Wonderful shopping experience at Athleta and I found 2 pairs of new workout pants. They have xx small which fits me perfectly and makes my butt look like it has some definition! They are owned by Gap but I wouldn't have known unless I got a text when I joined the club. read more

Unfortunately I spent thousands upon thousands of dollars on leggings... For the last four years it's been at Athleta but I will never again spend a single penny there ever after the horrible experience I had today with Sarah the fuchsia haired sales associate at Mission Viejo mall. I brought in a completely unopened package of leggings that had been mail ordered for an even exchange on sizing. Because they were bought on Icon status there was a 15% discount on them. She refused to do an even exchange on them even though I just received these in the mail four days ago... And wanted to only give me store credit for the discounted amount towards the exact same pair in store. She then proceeded to belittle and humiliate me in front of other clients in the store. She poked her finger in my face and said FYI I can Yelp all I want but it'll be about online returns only not about her which obviously this is only about her POOR ATTITUDE AND COMPLETE LACK OF CUSTOMER SERVICE OR KNOWLEDGE ON THE EXCHANGE POLICY. she is NOT new so no excuses. I have never ever had an issue with any return at Athleta at any other store ever. I can see why Malls are losing these brick and mortars. No one wants to be treated like a second class citizen or like they are gaming the system to do a simple exchange on new tagged product with a receipt. Unfortunately this has soured my opinion after last week being in the same store and having a similar experience with a friend that was with me with the same girl. She needs to go!! She doesn't even deserve this minimum wage job. That mall is a ghost town and I can see why... Simon needs to make some kind of rule towards who they hire must have some sort of personability or they will be bankrupt in no time. Athleta I expected more from you as well probably more then most companies as you tout being so return friendly. Shameful. She proceeded to make rude derogatory comments to me as I walked out after I had to demand she give me back the pair I already owned. It was unbelievable and personally I wish it was videos bc I would love to see Athleta fire her over twitter. But that's next so it's Instagram Facebook and every other platform including LinkedIn that will hear about this experience. At least I don't have her same fate, a minimum wage job struggling my life away at her age, so grateful I never have to grovel and waste away at a menial job. One note on the store was it reeked of cigarette smell I'm assuming from Sarah? But it was like an ashtray in there. I've never noticed that before so it's definitely not the mall or the usual smell of the store itself. Gross read more

We met Jamie in the Athleta store tonight. She greeted us and immediately began to help us shop. She was so helpful and knowledgeable about what would look good on us. She continued to bring us clothes to try until we found exactly what we were looking for. What a great shopping experience! Thank you Jamie for all of your help!! read more

Love this brand but at this location the real stars are the staff, they are friendly and helpful. Will definitely go back to this location because of the service. read more

Super fast, easy exchange. In and out under 10 minutes. Very helpful, friendly employees here.

I visited the athleta store this week and I was assisted by Katie. Katie was very kind , helpful and efficient. She was able to assist me with a return and an online order. I will not hesitate to visit this athleta store again due to the kindness of their staff and awesome Katie! read more

Super friendly staff, they really go above and beyond to try to help you with sizing and styling! The fitting rooms were open and well cleaned per use! I love the selection! Great for everyday, office, travel, and workouts! read more