I was in on Nov. 25th in the chaos left over from Black Friday. The store was quite busy and yet…read moreKatie, a tall brunette at cash made the time for me to do two phone orders and tracked down a pair of pants for me. I really appreciated her willingness to help me in the process of having a long line at cash and a loud environment. Anthro has made me a guest for years and they just keep continuing to do so with their guest experience. Thank you Katie. As someone who has worked retail for the last twelve years, you hit all of the marks. Happy Holidays.

Super rude employee "assisted" me at checkout. She was a bleach blonde with a lot of attitude that…read moreseemed to hate her job. She didn't greet me, had a scowl on her face the entire time, and was totally impatient as I asked her any question about a couple of the items. Sheesh! Find another job. Otherwise, Anthropologie has always been a favorite for a fun shopping trip. This employee and another Asian one were the two checking people out today. Both incredibly rude to customers at checkout.

Went into store yesterday was greeted upon entry, my husband loves the boxers from here so we…read moreplanned on grabbing some , the rack was full and plenty of colors to choose from we had a few questions and associates were quick and helpful with answering and finding what we needed, Who i think was the store manager i didn't catch her name was a great help and took initiative to do whatever is best for the customer, we definitely will be shopping here again in the future.

Unnecessary Stress Over a Return That Was Clearly Within Policy…read more Very disappointing customer service at American Eagle. I placed an online order on September 6, 2026, and visited the store on October 11 to make a return. Both the employee assisting me and the manager gave me a hard time, insisting on offering store credit instead of refunding my original payment method, which was my credit card. According to American Eagle's own website, customers have 30 days to receive a full refund, PLUS an additional 7 days for online purchases. That means I had until October 13 to make my return. I was there two days before the deadline! After I insisted that I was entitled to a refund to my original payment method, they FINALLY processed the refund to my credit card. My question is: Why was any of this necessary? If they could process the refund correctly in the end, why put the customer through such an unnecessary hassle in the first place? Why create stress and frustration for both the customer and the employees over something that should have been a simple, straightforward transaction? I have a busy schedule and shouldn't have to spend my time arguing with employees and a manager about a return policy clearly published on their own company's website. What bothers me most isn't the refund itself, since I ultimately received it. It's the unnecessary confrontation, wasted time, and poor customer service over something that should never have been an issue. American Eagle needs to do a much better job training its employees and managers on its own policies. A simple return should not turn into an argument. Completely unnecessary and disappointing.

Great service and simple checkout for pants. Love the layout they put. Clean too here as seen and…read morethought well.

Amazing!! Most amazing experience with Maria!! She helped me so much with my purchases! Her…read morecustomer service from the second I walked in was just Amazing!! She's super helpful and super sweet! Love this location! Thanks Maria for being the sweetest and helping me! Great selection for both women and men!

Diana at Victoria's Secret was absolutely amazing. I placed an in-store order for delivery, and she…read morewas so kind, patient, and helpful throughout the entire process. She carefully added all of my items, made sure everything was the correct size, and double-checked that I had everything I needed. What really stood out was her attitude -- she handled everything with such genuine kindness and kept a smile on her face the whole time. Customer service like that is rare, and she truly made my day. Thank you, Diana, for such a wonderful experience!

As I stepped out of Bloomingdales, I noticed Victoria's Secret Pink is having a semi-annual sale…read moreafter Christmas. Came in the store to check everything out. The lingerie bins were such a mess. Since it's been so cold lately, I wanted to get some pajamas with long pants and long sleeves top for both myself and my daughter, as there were some really cute ones. But most XS and S sizes were gone, mostly M and L left. I spent over 45 minutes going through the drawers and their chests but only found one XS and literally no S left for the ones I wanted. The whole time, no one came to ask me if they can help me finding what I needed, although some associates were just standing around chatting with each other. The lines weren't too bad at the cash registers so I was able to check out quickly.

Sale staff are very friendly and helpful Items can be found…read moreeasily Well organized Convenientl location in Spectrum mall

Went shopping with my friends and got a really great deal on a jacket. Regular price was $89.99, I…read morepaid $24.99. I didn't need another black jacket, but of course i couldn't resist a good deal! If you have patience, their clearance racks have some deals worth checking out, so make your way to the back of the store! Like most stores in Southern California, they charge for bags, so be prepared to pay or bring your own bag.

Customer service: 4.5/5 Fabric Integrity: 5/5…read moreCut and Assembling of Clothes: 5/5 Fashion Knowledge: 5/5 US made- A few pieces, 3/5 Engaging experience: 5/5 Mom approved: 5/5 I know Eileen Fisher for a long time, but never walk into it thinking that it's clothes for older women. So I came in today with the intention of reviewing this place. I came looking for specific pants. A young associate was very knowledgeable about fitting. She got me a pair that fit me really well, surprisingly well, despite leaving her challenged that I really didn't know about any other pants besides Khakis and Chino. I have a curvy figure. I never thought that I would wear loose pants. The ones she got me were tight in the right places and loose in a flattering way. It was also American made. Unfortunately, I hope that she stayed with me bc I couldn't find anyone for help afterwards. Then, another lady, the star of the day, came to help me with pants sizing and styling advice. She informed that the size she got was the smallest. I like the efficiency in her announcement. I don't have to bother people or find an even smaller size lol. She asked me if I know what Petite means. I said "small." She said that it means short. Her grandmother was fat, but short- so she always wore Petite. I like that she was very concise when she was speaking to me and my mom. She was detailed and if her goal was to make me more knowledgeable when I walk out, she did just that. I like that she was honest with me, not bothering with politically correct words. I wasn't used to that in sales places, but I felt that our interaction was more personal when she spoke straightforwardly. Lastly was the complimentary styling lessons. She asked me how old I was. I laughed and said only 19. Then she said I see that you're dressing more mature than you are, but I like that. She taught me how to hem my pants with my hands. "Small people, small steps when folding," she said. So she took me back to the dressing room. She went to get me a few items, more like coats and cardigans. She said that she wasn't trying to sell me more things, but was showing me how to be versatile with with my outfits. With the cardigan, she taught me to pull up the sleeves half way below my elbow. Remember, "small people, small steps." My mom likes the pull over, but I like the poncho. She said that no 19 year old can go without one. The poncho she got me was stylish, a little mature, but posh, respectful, and sophisticated looking. It has a slit on the sides. The poncho is of a certain collection which I forgot its name, but the tag said that it cannot be found online and only made for stores. These specific pieces made for stores are not necessarily more expensive; they're more flattering when worn than other pieces of similar designs in the store. Whoever said that no one walks in retail stores anymore should see EF. I asked about the price, and for my Asian mom, the discount. The price is consistent with the tag and not a different price from random discounts like other places. I walked out saying thank you for helping me, but the cashier lady on the right who I've asked about the price before didn't say it anything back. She kind of looked at me stoic-like. I couldn't find the two ladies who helped me in order to thank them. If you guys are reading this, thank you so much. I did walk out not buying anything. But I've recommended EF to my sister and extended families. I have started a budget to fund for future purchases for work here. I felt a little bad to leave things in the dressing room, but I didn't find any rack to put the clothes back on. Sorry to bother you ladies :( I did further research. I usually take a grain of salt when companies say they're sustainable or organic. But seeing how consistent the promise is with the pieces of clothing, I trust it a little more. You can also find more information on the tab Behind the Labels. Underneath is a link called Dig Deeper, which you can look at the factories. Most of the clothes are cotton, silk, and other types of reputable fabric you know of. Overall, you get what you pay for. The fit here is perfect. If you stop buying online and actually try on clothes in store, you will know what I mean. The words to describe this place is minimalist, versatile, high-quality, and comfortable- NOT old. It's also a little nostalgic seeing what clothes used to be: well constructed and have fabric integrity. I hope that ladies my age would pass by this EF, try on the clothes, and get styling advice. Then, support this sort of ethical and well-made philosophy by starting a budget and splurge here reasonably. EF has taught me how to live and how to dress. It's not just a clothing brand; it's a lifestyle brand- a level which only a few brands have reached.

I went back today and services were still as bad as previously. The associates were only catering…read morethe needs of this Caucasian young lady. They did not care to ask or tell me about the sales. Very indifferent and careless. Worst customer service ever!

I love this little gem of a store in the Mall of Mission Viejo! It has a wonderful selection of…read moreunique and beautiful fashion from clothing to shoes to accessories. I have been shopping here for a few years and I just wanted to comment on how fantastic the sales people are and the customer service. It is rare to find a boutique that truly has it all. The merchandise changes regularly but the customer service is always excellent.

FAV store in Orange County!!!!!!!!!!!!!!!!!!!!!!!!!!! Angela always styles me, she is the best! I…read morelove you Angela!

Skyler is the man! Story: I needed to get my son's scooter…read moreregripped but wasn't sure if Zumiez had this service. I called on the phone to make sure and Skyler picked up. He was super nice about regripping the scooter even though they service skateboards. We brought the scooter in and he totally helped us out. While we waited we checked out the store. It was very well kept. I'm much older but I'm surprised how 90's gear and skate stuff is making a comeback. Skyler finished the regripping and the scooter looked amazing. As for the cost it was a very good price. Lower than I expected. Thanks Skyler for all your help.

What I like about Zumiez is that, if I don't wear the clothes, then I have two adult children, that…read morewould love to wear whatever I picked out for myself (sometimes forgetting my age, and weight gains associated with it) :) Whenever I enter the store, I'm greeted promptly, maybe because they're taught to acknowledge the mature shopper, perhaps figuring that I have more money to spend, lol, which is not the case. But either way, there's reasonable pricing / great value at the store. Additionally, It's always entertaining seeing bands and cartoons, you name it from the 70s and 80s on shirts and hoodies, being recycled for today's new generations.