It's wonderful when you work with a contractor who you can trust, and who is professional. This was…read moredefinitely the case with Ragano. Andrea was very polite and efficient on the phone, so scheduling was a breeze. The two servicemen who came out were great. They immediately found the issue with my dryer vent, did a quick repair, and answered my questions about my furnace. The price was quite reasonable in my mind. I will be scheduling them to handle any servicing going forward. I very highly recommend!

I recently had my 25 year old furnace and ac system replaced by Ragano. John and his team were…read moreawesome to work with especially, the attention to detail in the ductwork to make my whole house humidifier work in a tight space. They did all the work neatly in a timely manner as promised. I'm very meticulous when it comes to work being done in my home, and I'm totally satisfied with the installation that Ragano performed.

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

The new AC was installed quickly and considering our needs. Thank you - glad to support local!read more

Jim, Chris, Mike and the team did a great job installing our new AC and furnace. We got multiple…read morequotes, and Pure Climate was by far the most reasonably priced and transparent company. They answered my questions clearly and provided me with resources and explanations during each step of the process. They communicated clearly, quickly and effectively. They were very professional and left no trace after the job was done. Would be happy to recommend Pure Climate to friends and family.

Fast response. Reasonably priced. Nice guy. I definitely would recommend. Addressed issues quickly…read more Didn't try to up the price once started.

He had overcharged me, but I didn't say anything at first because I thought I might have been…read moremistaken. After he saw that I had given him a tip, he called back to say that he could reimburse me the extra money I had paid, but I said that he could keep it and I would contact him for services in the near future that he could use it towards. I reached out to him after a few months, and he ghosted me completely. So sad. Anyways, I cannot recommend now. Also, I discovered that 2 of the 4 locks he installed were installed upside down.

Called a few days ago for a failed zoning damper on my furnace. Non emergency but was out within a…read morecouple days and even adjusted their schedule twice for us due to something coming up on our end. Friendly, professional and adaptive. Problem fixed on the first visit. Definitely would call for future needs should they arise.

I had a very frustrating experience with this HVAC company. They came out about three weeks ago to…read morecheck our system and told us everything was working fine and that the unit was in good shape for its age. Fast forward three weeks, and the system completely shut down again. When they returned, instead of properly diagnosing the issue, they immediately pushed us to buy a whole new unit. They also wanted to cut into the drywall and made it clear that any damage caused wouldn't be their responsibility -- even though the setup had worked perfectly for over 25 years. Thankfully, we got a second opinion. That technician immediately noticed that the previous tech had left multiple components disconnected and hadn't even reassembled the system properly. The second company was able to fix the issue quickly and at a fraction of the cost -- no drywall cutting, no upsell, just competent service. This was a completely unprofessional and disappointing experience. I would not recommend this company to anyone looking for honest, reliable HVAC work.

Jeromy was ultra knowledgeable and gave excellent recommendations that we needed! Scheduling was…read moreeasy and dependable; outstanding communications made it perfect. The guys were careful moving large heavy furnaces through our narrow hallway. At the completion, the furnace room was spic and span cleaned up, a nice treat. We also subscribed to their economical maintenance package, which will make our lives purr along in the future. Thank you Jeromy and Angel!

I had a pretty brutal few days with basement flooding and onestop was very dillegent about follow…read moreup and communication. I believe they really care about their commitment to customers and their craft. Thank you!

Brandon was great. Our AC wasnt working right due to something falling on it and we were able to…read moreget it going up and running again in a short amount of time. He even helped by checking on the condition of the other parts that could be an issue with my model and even showed me how to clean the air con. Above and beyond and was incredibly friendly as well. The supporting staff was also nice as well. Service for cost was amazing. I definitely foresee myself being a repeat customer and would recommend this company to others.

I have had the best experience with your company from start to finish. From installing a new…read morefurnace and air conditioner, to coming out for yearly inspections, you guys have been great. When I originally received my estimate for the new systems, the knowledge and honesty were appreciated. The installers were great, the service guy that comes out is very respectful kind and knows what he's doing. The girls in the office are also kind and helpful. I have nothing but high ratings for your company. Thank you!!

Had JML come out today to fix my A/C. Tech came out within a few hours and resolved the problem. He…read moreexplained what the problem was and was able to remedy it quickly. Very happy with the tech and the overall experience. Would definitely recommend.

The owner Jon is an honest and fair businessman. He is experienced and knowledgeable, with an…read moreemphasis on customer satisfaction. There are many in the Heating and AC business that are out there to suggest repairs that are unnecessary and pad their pocketbooks . Just read the reviews in Yelp . JML can be trusted with your Heating and AC needs . Highly recommend.