This is my second time using At House to fix my Rinnai tankless water heater. They did a great job cleaning out the burners so I could have hot water again. I hate taking cold showers. I'll be trusting them with all my water heater maintenance needs in the future. read more

Our heater suddenly broke and we are so glad we found At Home! Hiro is knowledgeable and very professional. He was patient with our questions, and suggested the best solution for our problem. Not only did he give us the best price in the market, but he also gave us information on how to get a reimbursement form our gas company due to the installation of the tankless heater. Invoices and receipts from At Home were sent promptly, which made the process very smooth. Hiro and his team are fast and their work is very clean and polished. We will for sure be a repeat customer for maintenance and any other needed service. We fully recommend At House! read more

At House - Water Heater Installation/Repair Near Me - Irvine, California

Replaced my entire tankless water heater in less than 2 hours. Very competitive pricing, prompt and professional. I discovered my water heater was leaking. Called a Rinnai specialist listed on their webpage. They came out and said the heat exchanger was cracked. Rinnai warranty covered the replacement of the entire unit. The plumbing company wanted to charge $$$$. It didn't feel right and felt very salesy. I told them I need time to think about it. I contacted At House. They were quick to the point, accepted the job and everything was finished by morning time the next day. Lesson: always get a second quote. You'd be surprised. read more

I had a multi-day project for At House, including misc repairs of plumbing fixtures in interior and exterior, installing 3 toilets (which each needed moving water supply valve 3 inches on the wall), installing water softener and tankless water heater. We consulted on every part of the work and aligned expectations throughout the project - great communication! The price quotes were better than others I compared, and invoices and receipts for work were sent promptly. I would call At House back in an instant if I had any other plumbing needs. read more

Hiro and his team are incredibly professional, friendly and offered well priced services. The work they do is very clean and well done. They had the difficult task of moving and replacing my tank heater which was in the middle of my house and having it moved and replaced with a tankless Rinnai heater. I highly recommend them, they work quickly and neatly and don't leave mess behind. I really can't emphasize the amazing quality they deliver, I'm so happy with the final product. read more

Very clean water softener installation from At House. Installation was completed in less than 4 hours. Very polite, good customer service, and reasonable price. More importantly, I'm very happy with the cleanliness and the job they did. I highly recommend! read more

At House - Fleck 5810XTR2 - Water Heater Installation/Repair Near Me - Irvine, California

Needed a water heater replaced. We live in a townhouse 1.5 baths. Just needed a 40 gallon replacement. Gave me a quote by email for replacement. Came the next day, installed in less than 2 hours. No up sells just what I needed. Also the best price. Other than the new water heater you would have never know they were there. Clean and fast. read more

I needed a water filtration and Hiro was quick with his pricing and scheduling. The service was 100/100! I would recommend this company anyone. read more

Makito installed our reverse osmosis water filter. The entire process was quick, easy and very professional. There were no surprises and our water works/tastes amazing! Thank you Makito and the At House team!! read more

I hired At House to install a Rennai control*r WiFi module to enable scheduled recirculation on our water heater. In doing so, it was discovered that the heater was returning an error code. After lots of very thorough debugging, the problem ultimately turned out to be a faulty recirculation pump which had to be replaced. At House contacted Rennai to file a warranty claim, get the replacement ordered, and promptly scheduled a followup appointment as soon as the part arrived. Their communication throughout the job was excellent and, should the need arise, I would hire them again without hesitation. Thanks, At House! read more

Will recommend to anyone going tankless. They know what they are doing, and even told me all the rebates I could get. Fair pricing, and worked on my install which had unique requirements. Great knowledge. They had roofer come to do a part, and managed that. Highly recommend! read more

At House - Mid install, will eventually vent to roof. - Water Heater Installation/Repair Near Me - Irvine, California

Wow can't say enough about them. They quoted me 700 less than another company and man was I happy I went with them. hiro the president who did most of the work answered all my questions after I called him 3 times about different water heaters. Like their other reviews mentioned they are perfectionists after seeing their work. They did a beautiful job and stuck to their estimate even though they spent a little bit more on material. I've always dreaded calling a plumber before because I always felt they always wanted to charge an arm and a leg. Not anymore. Thank you At House read more

At House - Tankless what're heater - Water Heater Installation/Repair Near Me - Irvine, California

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Came on a Monday with masks, gave an estimate that night, and installed on a Thursday. Wore masks the entire time, put booties on when entering my home, and estimated the job would be the whole day. Came at 9 and finished at 2. Made sure we tested all hot water outlets, which worked like a charm. Told us about rebates and that night after installation, sent me the links to the various rebates offered so I did not have to search all over for them. Hiro and his team did were friendly and did an excellent job! read more

In 2018 my tank water heater leaked, causing damage to my downstairs. I decided to go with a tankless, and talked to many companies before selecting At House. What sold me was Hiro, the owner. He is patient, honest and fair, and his workers are the same. Today my tank was serviced by Mikato, who was prompt, very professional and courteous. When it comes to choosing a contractor I wish they were all like Hiro and his great staff. Honestly, I think you will be as impressed and pleased with them as I have been. read more

Hiro and his crew did a very professional job on installing our tankless heater, water softener, under the sink RO filter, and small plumbing jobs at bathroom and laundry room all in one day in October 2019. Since then, we do not see any issue except very minor leak from pipe joint which may be caused by me accidentally hitting something hard around the pipe joint, but he came out and fixed the issue right away. His response was very clear & quick. The price was reasonable for the quality of work. I highly recommend Hiro and his crew. Many many thanks to Hiro!! read more

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Our traditional water heater was in our attic, and for obvious reasons we wanted to switch to a tankless system. After getting a few estimates, we quickly realized Hiro really knew his stuff. He was easily the most knowledgeable out of all the installers we consulted with, and his prices were great. It was a no-brainer! They were punctual and organized, the work was finished on schedule, they're super responsive over email, and they explained every step of the process. And, of course, our new tankless water heater works great! A pleasure to work with, would definitely hire again! read more

We contacted At Home for a quote to install water softener. We actually got quote from 3 places: Costco, a Culligan contractor and At home. We decided to go with At Home because 1. The reasonable price. 2. Hiro is very responsive and patient. He answered every single one of my questions. 3. It was recommended to us by family friend who had water softener installed by a different company but couldn't find the original person who installed it, Hiro helped them fix the problem. 4. Hiro waited for my HOA approval and kept me updated on product delivery. Hiro and his team installed the water softener in 5-6 hours. Tested and made sure everything was good before they left. We have soft water for about 3 weeks now, wouldn't be happier. Definitely recommend At Home! read more

Hiro responded VERY quickly to my request for a consultation. Within 3 days of our initial contact, Hiro and his team installed a water softener and a kitchen tap filtration system. The installation team was efficient, need, and very professional. We couldn't be happier with the result. The water softener has made a huge difference with the effectiveness of both our washing machine and dishwasher, and rejuvenated our irritated skin and replaced it with smooth and soft skin. The delicious filtered water will save us a ton by replacing our bottled water. Thank you Hiro! read more

Our water heater broke down in the middle of the winter two years ago and we decided to upgrade it to a tankless heater. We did a bit of research and understood the price range, but the few places that we called (that were closer to our house) gave us outrageous prices (double to triple the price range!). We came across At House and they quoted us exactly within the range that we expected. They also clearly explained the process and the tax rebate we would get from switching to tankless. Needless to say, we were happy. The work got done in no time and we were back to showering in our home instead of at the gym. Thank you At House! read more

At House is a plumbing company that has integrity and does quality work. Our tankless water heater stopped producing hot water. We called about 3-4 plumbing companies and the estimates were outrages! One company recommended that we replace the whole system. We knew that didn't seem right. Another company wanted to charge us $300 just to troubleshoot! Thank God we didn't fall for their gimmicks. At House came out (they specialize on tankless water heaters) and gave me a reasonable quote and they fixed the issue right away! He said we didn't need a new system. We are grateful for At House Plumbing. We are forever customers! read more

Prompt service. Quickly diagnosed and fixed the hot water issues.

Hiro and his guys were great! We had trouble with our existing water heaters (approximately 15 years old) and a local plumber gave us a quote for replacement (which we thought was extremely high). A friend recommended At House who installed a new tankless water heater system for them. I left a message in the afternoon and Hiro called me back right away. He asked for pictures of our existing system and was able to provide me a quote for two Rinnai units, which was very reasonable. Since we did not have hot water, he said he could come the next morning to install. Hiro came early to physically inspect our existing system before his two associates arrived. He and his team were very polite and professional and did a great job, including removal of our old equipment. When he emailed the invoice, he included a link to apply for the Gas Company rebate ($1000 for each tankless hot water heater). He also told us about a $600 Federal Tax credit for 2024. I would definitely recommend At House! read more

I needed a filter replacement and hot water maintenance such as cleaning. I appreciated Hiro's promptness and how careful and thorough he was with his work. Also I am happy with his politeness. Thank you Hiro! read more

So glad we called At House! We moved in to our new house and found out that the tankless water heater has never been serviced by prior owner for over 7 years!! One of the valve wasn't even turntable. And the water was luke warm and never got enough. We called At House, they were able to come that same day! Hiro serviced the tank efficiently, helped us get familiar with the tankless water heater. Got the right temperature told us we are good for 2-3 years. They had to come again to fix the valve the following day. Both times they were polite, quick, efficient and very clean. Didn't leave any mess behind. Will continue to use them for ongoing service and will highly recommend them! read more

These guys have a wealth of knowledge about tankless water heater installs and do a solid job at a competitive rate. Hiro is very professional and has been involved with installing whole house gas fired tankless water heaters since they were first introduced in the US. He helped me select the right tankless unit for my house. I would highly recommend At House. read more

I have used them for ten plus years on my Takagi tankless water heater. Always prompt, VERY courteous and reasonable. Peter read more

After spending an entire day calling around and having various companies come look at my tankless Noritz water heater, this was the only one who offered to fix my unit rather than sell me a new one!! (To be fair, one other company offered to fix it, but they said it would take 3 days and cost 3x as much as At House.) They are very knowledgeable and recommended by Noritz website. They came out right away! They did many tuneups to my unit and actually said my heat exchanger was in great shape for a 13 year old unit. I was so delighted with their work that I requested a descaling while I already had them out here. They did not even push me to buy any extra services beyond the simple repair. They saved me about $2,000 today, and I am VERY grateful!! I did get a replacement quote out of curiosity and their price was 10% lower than my next lowest quote. Thank you so much!!!! I've tried many of the other popular plumbing companies in the area over the years, and I've never been so pleased and impressed with other vendors as I am with At House. read more

We changed to Rinnai RUR Tank-less WaterHeater recently. Hiro from AtHouse did a Good job with very reasonable Quote. We are very much pleased with the work. With Hiro's knowledge,experience and honesty,The Tank-less Water Heater was installed with minimal/efficient changes to our existing setup in Woodbridge. Other contractor's quote for same job included unnecessary work which would have increased the project cost. We gladly recommend Hiro/AtHouse. read more

We had been getting an error 10 on our Rinnai water heater for a couple of months. Water turned cold during showers. Called various reps for repair but no avail. Very disappointing. Thought about throwing away the unit. By chance, my husband found At House and called Hiro. Hiro was very responsive and knowledgeable. They scheduled us really fast without a long wait. Kevin and another guy came out (apology for not remembering his name). We could tell the guys were experienced and familiar with the unit and the error message. It took them a few hours to thoroughly diagnose and fix the problem. Now we have consistent hot water. thank you. We trust them so much we had them replaced the water heater at my daughter's house too. Again, very thorough job. I cannot not mention these guys were very polite and professional which is hard to come by nowadays. Thank you Hiro!! Bessy read more

I had issues with my Rinnai tankless water heater (code 11 and 12) intermittently. The water heater would fail 2-3 times a day. After calling several plumbers, I had a mixed bag of results. Many plumbers don't service tankless water heaters and one of them straight up lied to me about needing to change some parts to get it up to code before even starting to diagnose the issue. Luckily I found At House (which was a bit confusing because of their name), and Kevin sorted out my problem. On the first visit, he cleaned out the burner which helped the issue, but it returned. Since they warranty their work, he came back a week later when the issues came back and was able to swap out the right parts and fix it. I really appreciate them working late to get the job done and not giving me any BS upcharges. Rinnai even provided them a screen to keep the water heater cleaner which they gave to me for no cost which was nice. I'll definitely give At House a call again if I have any plumbing needs. Honest company and does quality work. Thank you Kevin (Hiro too!) read more

I'm glad I found this business on Yelp. Their prompt response to phone call and text message makes communication a breeze. I had to replace a broken water heater tank in a short notice. Hiro and his team visit the property and gave me a reasonable quote the same day of my call, and completed the installation next day! His explanation of products and labor is very clear and honest. His craftsmanship is thorough and high quality. Highly recommended! I'm definitely coming back to this business again! read more

I really can't say enough about this company, I'd give them 6 stars if I could! We have a Noritz tankless that been running great for 7 years, but last week it stopped working all together. It was leaking quite a bit from the unit and I just naturally assumed everything would be out of warranty and I'd probably be forced to buy a new one. I called around town but all the plumbers I talked to said they'd have to look at it and try to diagnose it, but Noritz units aren't fixable and they would just install a new one. Then after a bunch of calls and frustration I found 'At House Plumbing' through the Noritz website as a recommended installer. I called and spoke to Hiro, who turned out to be our true HERO! He immediately knew what was wrong with it over the phone and said he'd send someone out in 30 minutes and that it was even probably covered by the warranty! 30 minutes later the tech/installer Kevin showed up and confirmed the problem which was the heat exchanger. He called Noritz for me and had them send out the part next day to my house no charge. Hiro even called me that night to check if the part had arrived. What service! The next day Kevin came back to install the new part, which he did in about an hour. Now we have hot water again and basically a new unit, as the part that was replaced is the main part. I don't think this company does much plumbing other than tankless, but in the tankless world they are EXPERTS! I would highly, highly recommend this honest, clean and fast company. read more

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So I have this water heater situation 2 weeks ago, motor on top of the tank making terrible noise, it then stop working. I went to 2 Loews and 2 Home Depot stores, sales rep there seems have no clues So I shop around town and contacted more than 30 plumbers for pricing and availability, a week passed and we could not find any plumber that was reasonable with their overpriced services, sounds weird right ? Well, what happened was, as soon as they hear a word call "Power Vent" it's like a chung chung sound to their cash register "Once in a power vent, trapped in a power vent", houses built during 2005-2008 in Irvine are often to have this power vent water heater installed, they are not compatible with regular conventional water heater, which means home owners need to keep replacing their power vent model tank water heater every 10 years for a cost around $ 2500 each time That's why I decide to break this loop to go with tankless for better energy saving and longer product life cycle In the second week, I contacted dozen of companies providing Tankless water heater installation and repair, price quoted from $ 2800 up to $ 4000 for the same thing Compare to regular water heater, You do need to shop around for tankless water heater, I would suggest check manufacture's official websites to see authorized dealer/installer in your area That's how I found At House, Their name shown up on top of the list ! I figured they got to be doing something right ~ This is the most honest, great service and fair pricing company I have ever had. Upfront straight forward pricing, quoted me the lowest price I can get Hiro has been extremely attentive to my hot water needs and he takes the time to educate me on the issues, so I decided to go with him he arrived on time, with a smile, clean cut and provided high quality work. It took 5 and half hours for 2 people to detach and haul away my old unit and repipe install the new I appreciate his diligence in completing the job properly and not taking shortcuts He has done a great job and very helpful with all the tips and suggestions on operations. The heater is beautiful and the job is wonderfully done ! This Takagi water heater is Made in Japan (as same as Lexus) with 15 years Heat Exchanger, 5 years Parts & 1 year labor warranty on it, Hiro even promise me to extend the second year labor warranty for a peace of mind and extra layer of protection Quality+ Price+ Service+ Warranty all comes in in one package, At House stands behind their words and workmanship. I highly recommend this company. read more

At House - Hiro, one of the most knowledgeable as well as professional guy in Great LA area. When it comes to Tankless Water Heater, Hiro knows ! - Water Heater Installation/Repair Near Me - Irvine, California

I am now a big fan of this company. Very professional. I had an issue with my tankless water heater. The tech named Makito Shito came out on a Friday evening , and identified the issue. I had an old unit that needed to to be replaced. Makito was able to temporarily get the hot water working over the weekend. Then first thing on Monday he replaced with a new one. Price for parts and labor was very reasonable! Makito was very professional and friendly. I decided that I will have them do my annual maintenance flushing from now on. Highly, highly recommend this company!!! read more

I really like their work for remodeling my bathroom! It's beautifully done. They answered all my questions and concerns, and also gave me great advice about the materials etc. Highly recommended. read more

These guys are fantastic. A Japanese soaking tub is one of the best things you can do for yourself. At House installed ours, working very harmoniously with our contractor. Now, we can have a Japanese-style bath each night. It takes all the stress out your body and you have the added benefit of a deep sleep afterwards. This is a great investment we've made for our family! Totally worth it and the plus is you have great people at At House doing the service. read more

Best Plumbing company around Orange County. Reliable, professional and extremely knowledgeable. I am super pleased and will only work with them from now on. Thank you, Anica read more

At house and Hiro are the best!! Hiro replaced a Rinnai tankless water heater on the same day I contacted him with a very competitive price. On top of that, an excellent and quality job are what you get from Hiro and his team. Thank you, thank you, thank you!!! read more

We were not getting hot water through tankless water heater. It was a very old unit, but technician, who came out promptly, worked hard to try to get it going. When it became clear it was better to replace the unit, we asked if they could do it. The next morning, the new unit was installed. Cannot say enough good things about At House! They are prompt, do excellent work and very easy to work with. Reasonable pricing as well. Highly, highly recommend! read more

Hiro has truly been a hero for us with respect to our tankless water heater. You could say, we were "deep in hot water with no hot water!" We moved into a brand new Shea home, and within 13 months we were already experiencing issues. The builder wouldn't deal with it and gave us the runaround, but Hiro came through. This particular water heater has had multiple problems and in each situation he has been able to diagnose and resolve the issue. At-House is now our go-to, local shop. They are capable, responsive, courteous and fairly priced. We're so grateful to have hot water again; thanks Hiro you are the best! read more