Just had my iPhone repaired. Great service, price was right and the lady doing the service was very…read morepolite and accommodating. I will definitely refer anyone to this location. Bald Hill Road Warw Walmart

Very honest and great service! I've used their repair service and I can confirm the quality of the…read morework is excellent AND very reasonably priced. Ive also purchased a phone case here and I am extremely happy with the purchase. This is the only place I trust for repairs and phone accessories. Check them out!

Very good service and they fixed my phone in minutes. Prices are very reasonable, the sales…read moreassociates also direct me for a good case and a screen protector.

I went to Accessory City because my flip phone had fell apart into two pieces. I met with Mike he…read morewas extremely helpful to try to find out what he could do for me. First he tried to see if by chance he had an old phone hanging around but unfortunately he didn't. He then opened my phone to get to get the model number and went on the internet to EBay to see If they had any for sale. He found one for me order it right in front of me and it arrived in 3 days. Mike received the phone switched out my old motherboard so he saved all of my contacts. He charged me exactly what he paid for the phone that we both looked at on EBay along with the cost of removing and replacing the motherboards . I had stopped a Verizon first and the could only sell me a new phone plus activation fees totaling $180 dollars . Mike was a true professional and help me out and charged me less than Verizon and he saved me from loosing all of my information. Thanks for all your help Mike! Bill Alger

Had a great experience buying a used iPhone 12. I bought a different one first and then came back…read morethe next day to switch it. They were very helpful and the switch was easy. I had my receipt and device and it was all good. I was relieved to buy from a place like this instead of an individual. Great prices for the used phones (I got my iPhone 12 for $550).

I came here to fix my iPhone battery. that is all, the worker convinced me to also fix my screen…read more(which only had one small crack)..okay whatever I ended up spending $190, only for my phone to glitch and get a ghost touch! the screen was also popping out of the bottom. they did a terrible job and also caused another issue. now a few days later I brought it back for a refund or to fix the ghost touch for free since they were the ones who did it to my phone, the worker tried to gaslight me into saying it was my fault, (when I had barley used the phone BECAUSE of the ghost touch)...and was trying to manipulate the situation onto it being my fault. the screen is also not put on right and there are white little specks on the side of my phone from whatever they did. now I have -$190 in my wallet and my phone is still broken! im not sure if he was the store manager or not, but he was being a complete a**hole to me and my grandmother and was straight up trying to rob me another $50. this place is not worth your money, I feel absolutely scammed. terrible experience, do not come here and I will not be coming back either.

Don't trust a company that only gives you a 4 day return policy…read more I had many issues with my Phones I've brought from there and this guy just wants to make a quick buck rather than care for customer loyalty. There is no appeal to return, you're better off shopping straight from Apple or the guys at Accessory City, who are some dope people.

Brought in an iPhone SE (older phone) with a charging issue. Service was expert, fast, affordable…read moreand friendly - highly recommend!

Zack was incredibly kind, helpful, and fast! Couldn't ask for better service. Other places will…read morecharge you an arm and a leg.

Stay away from this store at all costs! They charged me for a brand new iPhone that I didn't get…read moreand told me that I would get an Apple Watch free when I got a new Apple Watch but then was charged monthly for it. They don't work for AT&T they're just sales people and their whole job is to sell you shit.

Switched over from Cricket today and couldn't be happier. Bryan and Kevin were helpful and awesome…read more Kevin ran me through very transparent pricing and was super Knowledgeable on everything I had questions on. Glad I made the switch and very happy with the new phone/plan.

This is a small strip mall in Warwick, not far from all the other strip malls and large shopping…read morecenters of the area. There's a Verizon store, as expected, but they also have a CBD store, a Martial arts school, a nail salon and spa, a community work space, and much more. There's plenty of parking in front of each one of the businesses, making it easy for customers to get in/out. Right on Bald Hill road, this is a convenient location for many.

I went to the Verizon store located at 1200 Bald Hill Rd to add an International calling plan to my…read moreservice plan. After waiting for 20 minutes, the manager began to help someone who had walked in after I had arrived. I politely interrupted and informed Mike that I had arrived long before this customer he was helping. However, Mike did not seem to care and told me to " wait, and he would be with me shortly". After another 10 minutes passed, Mike H. finally turned his attention to me. I explained I was there to add an international calling plan as I was traveling out of the country for approximately 18 days. After allowing him access to my account, he refused to help me as the account is listed under my daughter and son in law at the same address as mine. HE REFUSED TO CONTACT MY DAUGHTER TO ASK PERMISSION TO ALLOW THIS TRANSACTION. I explained to Mike that on several occasions when I have visited this store for this same request, the service person contacted my daughter for authorization and completed my request. Mike told me that my daughter had to call Customer Service to complete my request! THAT's ODD- I THOUGHT MIKE REPRESENTED CUSTOMER SERVICE! I believe Mike was very rude (borderline belligerent ) to me and would never go back to this store again. I returned home and completed the transaction on the phone with a very pleasant agent. A very disgruntled senior citizen!

What a difference a tech makes. Last week, Sid ordered a part for my Galaxy S4, and today notified…read moreme by phone and by messenger that the part was in. When I showed up at the shop, Sid explained what he was going to do, showed me what the process was , and validated it on his laptop - and proceeded to install the part. 10 minutes later, the fix was complete and the SG4 back in service. (The installation might have been faster, but Sid was also on the phone with other clients.) If your phone needs repair, I strongly recommend asking Sid for help. A truly "Superior" outcome.

Dont buy your unlocks here. Owners own multiple metro stores and sell crappy undisclosed unlocks…read morefrom this location to avoid scrutiny from metro/T-Mobile corporate. Good rule of thumb is if the box is already opened when you get there it is NOT A NEW PHONE. They are a decent service for cheap repairs as they have VERY NICE MACHINES but that's about it.

Isaac from the Warwick RI store was extremely helpful in helping me. He was very knowledgeable and…read moreefficient. I would recommend asking for him if you need help with any of your Verizon services.

I gave them a second chance... Still tried to rob me. I…read moredecided to definitely go with unlimited. I only needed it on two of my three phone lines. I walked in and was asked my name and it was put in their system. I waited for a salesman to see me. I wound up with a guy that, apparently, I was inconveniencing. I told him what I wanted to do and he said he had to go in the back to see what the pricing would be. I've never had a salesman do that before. Usually they can just run it up on their tablets. After 10-15 minutes, he came back and said the best he could do was $225 a month. Excuse me? I didn't think I heard him correctly. I told him it was a lot less if I did the switch online. He said it was the best he could do. I wasn't even getting a new phone for this. $225 a month??? I left pretty mad about this. At this point, if I drove past an AT&T or T-Mobile store on my way home, I was going to switch immediately. It just so happened the first store I came upon was a different Verizon store, Verizon Victra. I wanted to see if they came up with the same assessment. They said they could give me the unlimited I wanted on two lines and leave the third with 2 gig for $140 a month. I signed with them. As I was there, I decided I should get a new phone. I bought two new Samsung Galaxy S23 Ultras. So due to almost losing my business from Verizon, the first salesman also lost a pretty good commission on two phones. I won't go back there again. The real funny part is that even with the new contract and two new phones, I'm still paying less than the best he could do.