Located inside they Lynnhaven mall in one of those annoying Kiosk. Yeah I say that because they are…read moreright in the middle of things and many of the vendors harass you. Well this one does not and is straight forward cell cases and repair. My daughter specifically needed an iPod 6 case. Not an easy task after the Apple store discontinued selling and Target had little selection. I should have probably checked Amazon but the little diva wanted one NOW! This store has been in there at least since the remodel, so up to a year. The Apple store referred us to them since they are not far from their door and they know that the chances are good they will have what we need. I was stunned to find no one manning the area. A vendor right beside us said that was unusual and he would be right back. After waiting up to 5 minutes someone did appear and was unapologetic which ticked me off. After discussing our needs he showed my daughter what they had. There was a decent selection which gets them a bump in my book. He even took them out to inspect closer and at the end she did purchase one. The prices are all higher than what you would probably find any where else, so if your in need last second go for it. However, I really don't recommend unless you have tried other places. They also do repairs if that is something that your looking for. Smooth checkout of our product. Really a 2.5, but will round up because my daughter was happy.

CELLAIRIS On September 15th 2018 at 18:08 I went into the…read moreCellairis in Lynnhaven Mall and had my phone's screen repaired. My phone was in working order with no scratches or blemishes. After receiving my new screen for my cell phone I realized that the screen was not OEM and purple wavy distortions but this did not seem to affect to the screen. I went on my merry way and not even a day later I when I was on my phone I literally watched the screen crack. I thought that this was strange so I called the store seeking some resolution. The Owner of the kiosk was very rude and explained how he could do nothing. He explained how they would cover anything not working but not cracks. After more conversation, he said that he would install a new screen free of charge (est. $50) if I bought a new screen (est. $230). I was not happy with this so I asked for a corporate number to which he only replied that he was the boss. I did find that there was a corporate number and filed a request with them on September 17th. I was informed that they would get back to my request in 24-48 hours. It actually took 3 days to respond but that wasn't a big deal, however, during this time my phone completely stopped working out of the blue. I notified Cierra, the person who was working on my request, about the new development. I mentioned to Cierra that my phone also had gauge marks on the phone from where metal tools were used to remove the screen (industry standard is to use plastic tools). She asked me to send the pictures in so I complied. Little did I know that these pictures were used to say that the gouge marks would not cause the screen damage or the phone not to work. Cierra closed my request and explained how the owner would only cover 15% of the installation and she cited how this is a store issue and not the company's issue. As of right now, the screen is cracked, there is something rattling around my phone, and the phone will no longer power up. Do not got to the one in Lynnhaven mall.

Apple Support booked an appointment for me here and Justin was knowledgeable, patient and kind…read more Within 30 minutes, he had recovered my phone with no losses and I was on my way to do more shopping. Thank you all...everyone at the Apple Lynnhaven Store is pleasant, helpful and nice. Thank you, Justin.

I went into the store for assistance with Apple Account password reset. The guy that assisted us…read moreover a week ago, TJ was extremely helpful, exceptionally knowledgeable about the Apple product. He did everything within his power to help with a password reset process. We left that day without total resolve but was able to get a call with Apple Support representatives several days later after making an appointment for a callback. The Apple Support representative, Nadine was very helpful, she was able to provide us with the information and details that were needed to get the password problem resolved once and for all. Tomorrow will tell the story! I was unaware that the Apple Store provided the same service and that they also could have been helpful with promos.

My cell phone was under manufacturer's warranty but acting strangely. The manufacturer sent me to…read moreUBREAKIFIX. They did everything possible to fix my phone and walked me through the process when it didn't work. I'm very happy with my experience.

I created a yelp account just to submit this review.!! This…read morestore/ location is an absolute joke and will not be open for business 6 months from now. I will not bore you with the details of my experience, but instead , I will warn you in summary. The staff is incompetent. They sub out their repair work unless it's insurance or warranty related. They had my sons Xbox unit for 2 weeks, and after 3 phone calls ( 2 of which they thought my item was a phone) and finally visiting the store, they advised me it was repaired, but at a subbed out repair shop 10 miles away. Upon pickup. I was told the repair was completed the next day. The owner, Jason, had nothing but excuses and complaints about his incompetent staff, along with the simplest inability to even update me on my repair until I showed up in the store. If you never heed a warning from A review , strongly consider this one. !!!

Got a great deal on 4 Verizon phones for my family! Price was very reasonable! Make sure you go…read morethrough Verizon HQ and not the local store as you will get the best prices that way!

Ive tried to cancel for three months and told me I couldn't cancel services until I paid my bill…read more So they want fo keep charging me for service im not happy with. My bill will not be paid until my services are canceled. They lied about how much my bill will be. ​

Quick and done right!!! They are always professional and…read morethorough with my phone. It's almost like they are working on their own phone.

horrible customer service over the phone and worse prices! Dude had no respect for common questions…read moreand no substance in conversation.

BLUF: They can fix lots of electronic items well and at a value conscious price…read more As an indication of their service, the computer repair place I use recommended these guys with the comment, "If it can be fixed, they will. And its rare when they can't fix something in their swim lane." Replacing a battery in a Samsung Gear3 watch from 2018 that had become a brick isn't a typical phone repair. But in less than a week they'd ordered the part, replaced it, and did an op test to ensure it worked. And, it does still. Also, please please don't be the idiot consumer that avoids a place because English is a second language for some staff. Do you speak multiple languages? Do you have to endure xenophobic shunning? These guys are polite, trustworthy, and talented.

Put your iPhone in a water proof pouch at the beach, don't believe it will always be waterproof. My…read morewent underwater for a few seconds on vacation and then screen played dead. Got it to this shop for a screen replacement. Friendly staff and good communications. Luckily it was just a shorted out screen, iPhone wasn't flooded inside.

I have no complaints…read more.. A friend of mine recommended this location. I am unsure how long this store has been at this location, but this day in April was my first time ever stopping in; let alone purchasing a product. I was in the market for a new phone... after almost a year of working with a cracked screen (S7) it was time to upgrade. I am unsure if any deals were going on... at this point my goal was to walk out with a new phone. Well within 30 minutes, my goal was achieved. I so do not remember the service guy that assisted me, but he seemed to be knowledgeable and answered my many questions. He even suggested a few items to buy for my new device and hey... I gave in. To this day, there are products still in my bag. Waste of money maybe... but it seemed great at the time. On this Saturday afternoon, I came in at a good time. There were only three customers in the store and I made number 4. Well within a few minutes later a handful more of customers walked in. My service guy was attentive and assured I was set before I walked out the door. He even called a few days later to see if I was still enjoying my recent purchase and asked if I had any concerns. He offered his number in case I had any future questions or concerns. To this day, I am super satisfied with my S9+ I'd recommend you give this store a try. The store is located in the Lynnhaven Mall, but you can gain access to the store without stepping foot into the mall. Plenty of parking. Have fun and enjoy life :)

Sally is amazing. She knows what she is talking about and made us want to come to T-Mobile from…read moreanother carrier. She worked with us to get us the best deal and make everything go smoothly and efficiently. Will be coming back to this location for all future needs thanks to Sally!

I deal with this location because of how friendly the associates are…read more They get you checked in and get to you as quickly as possible. If it's really busy don't expect to get out of there too quickly. I For the most part it's always a pleasure to have such good service!

So I stopped by for my T-Mobile Tuesday gift. There's a really long line! Why? This guy made…read moreeverybody sign in, wait in the queue just for all of us to get our free t-mobile gift! That's ridiculous! I don't want to stand there and talk about stuff. I usually walk in, show the app and while we're getting the stuff, they're really cool and kind of talk to you about some deals. Way better than making this some stupid formal wait in line nonsense! People were livid! It waste a lot of time and is totally unnecessary.

I generally hate Cox because they typically have horrible customer service, are plagued by issues…read morewith their equipment and calling them on the phone is almost always a waste of my life. I visited today with my husband to switch service into my name and we were assisted by a really helpful associate named Kelly (a male) with beautiful blue eyes. He really took his time with me and went through all the options since we had to completely shut down my husbands cable and put it in my name. We looked everything up and down and even pulled up YouTube tv to compare their bundles and prices Bc I was considering cutting the chord. It turned out their platinum bundle with gigablast Wi-Fi and cable was gonna be best for me. Kelly was helpful and friendly the whole time and answered all my questions and helped me decide what was going to work for me. He explained to my husband what he's going to have to do with our old equipment and said if he came back with a line just to leave it with him and he'd take care of it. I was pleasantly surprised by this experience and we brought it all home and swapped it ourselves. So far no issues. The inside of this spot is clean and well kept with numbers and couches to wait on and some equipment for purchase and viewing and demonstration. There was no line when we arrived but about 4-5 people waiting by the time we left. Waits can get long but they had 3 employees working so it seemed to go quickly.

Very friendly and informative staff. Helped me with all my questions. Clean store and great…read morelocation.