Bought multiple phone cases and screen protectors from wireless depot. Good prices good products…read moreand great service. Omar was amazing at helping me.

Came in at 8pm with what we thought was a broken phone, they helped right away and 40ish minutes…read morelater had all the issues fixed for 1/5th the price of bigger stores. The guy was super nice and explained everything, would recommend!

Brought in my son's tablet that had a cracked screen. They ordered the part that was needed and…read morewere able to fix the tablet for further use! Price was fantastic and turn around was exceptional

Do NOT under any circumstances take your phone here for repair. Took an iPhone here that had a…read morecracked screen. Literally two months later the screen went black and wouldn't show any signs of life. After taking it to Apple for inspection, they told me this store damaged the inside while repairing the screen. I took it back to the store and they tried to charge me again to repair what they damaged. If you have an iPhone, DO NOT TAKE IT HERE.

For anyone attempting to show up to this store and turn in their phone for a Trade-In, don't…read more I had already received my replacement phone in the mail, and was turning my old phone into this location to complete the Trade-In and get the credits applied to my account. As they were checking my phone's condition the man assisting me, Angel, noticed a small scratch on the backplate of the phone. He ran his fingernail over the backplate, and mentioned that the store rates scratches by if their fingernail can catch. He then proceeded to estimate my Trade-In value at $350. Then, he called over the manager, Layla, who did the "fingernail test" and agreed on the value of my trade-in at $350. Besides this small scratch, my phone is in pristine condition and meets the requirements stated on AT&T's website: 1.Does the Device power on and off 2.Is the activation lock turned off 3.Is the device functioning correctly and intact, free of any chips, cracks, bruised/dead pixels or burn-in I called another AT&T store in my area and they said that this "fingernail test" isn't something stores do at all and isn't a part of AT&T's overall company policy. (besides that it's just absurd). I even called corporate AT&T, they also confirmed this isn't how AT&T checks phone conditions, and it's also not the store employee role to give you the money value of your trade-in. I called this location back to try to speak with someone else and spoke to Chris, another manager. Chris also said the "fingernail test" is standard for their store and when asked for the names of the employees who helped me, he initially refused, saying, "why do you need to know that". SOLUTION: take your phone to Ellisville or Chesterfield (both 5 stars) if you want the correct value of your phone given, and the credits you're owed put into your account. This Washington location doesn't have their customers' best interest in mind.

I agree that the Washington store is the worse in customer service. I have experienced the same…read more They are rude. They are distracted. They are inefficient. They are not concerned about the customer. They do not conduct business in a way that makes the customer feel like they are being honest and hearing what you are asking for. I avoid AT&T store at all costs. Unfortunately I am the one who suffers in the end. They are worse than going to the worse dentist.

This is the world's worst wireless company. They ripped me off on my iPhone purchase and refuse to…read moremake it right. Now I'm stuck paying for it after I returned it. They refuse to help with anything and say I am on my own.. 2 cans and some string are a better bet.

I couldn't be more pissed. When I went through the process of switching from ATT the lady…read morespecifically told me that everything would work in Europe. I wouldn't have gone with cricket if it wouldn't. Now I'm in Amsterdam with no phone service. Absolute lie. I will be changing companies as soon as I get back.

I did not have high expectations going in here as you see those shady places in the mall etc…read more. The gentleman behind the counter was professional and they obviously have been doing this for a long time. My phone screen was toast and I needed to get some info off of it. He offered to let me use a screen for $50 and get all my info off to my new phone and then he would just put the broken screen back. Considering the cost of a new screen is 300, this was good news. I spent a good hour or more trying to get some encrypted info off my phone. I needed to do more research but the technician was with me all the way. He gave me time to do what I needed to do and helped me troubleshoot what I needed to with no stress or pushiness which made a stressful situation a lot less hectic. I knew fixing my phone would be expensive as phones are crazy expensive these days so it is just the way things are. TLDR Price might hurt, as tech is expensive, but your device will be fixed by a professional with a good attitude. If you have to spend it, come here.

First off the people there are incredibly stupid and incredibly rude and they all did not know what…read morethey were doing. They did not know how to do their job. I asked over the phone 3-4 times if they could do something with the invoice and I was told yes. But the 2 times I went in I was told no both times. And the 2nd time the "district manager" (who looked like a rainbow and a goth girl had an oopsie poopsie and 9 months later she came) I think her name is Tracy, said never to come here again and she had a lot of attitude. The actual repair was terrible and had a bulge in my phone back glass from the seal being on wrong. So my phone isn't waterproof. And price wise terrible. I was at first told 230 and then it became 250+tax and Apple, who only takes an hour whereas they took 3 hours, charges 159+tax for the same job and they do it properly. Overall f*ck that place, F*ck Tracy, and F*ck Tracy's parents for birthing such a disgrace. UPDATE: Now my screen randomly has developed 2 black spots 3 days after this repair. Don't come here UPDATE: After Complaining and making a Case with Ubreakifix I was told to wait for a "Case manager" to call me, so I got the call and when I told her everything she basically told me that we're not doing sh*t to cover for my screen, and then when I expressed that I wanted to get the bulge repaired somewhere else (because obviously why the f*ck would I get my phone repaired again after they broke my screen and messed up the adhesive) she changed her attitude and started bi*ching at me, telling me that she would cancel the case. So now I am currently now waiting for their "Resolutions Manager" to tell me what they can do, also when I asked what they were going to do about her behavior and attitude, she told me in corporate terms she is getting a slap on the wrist and she is still keeping her job. Moral of the story, don't go to Ubreakifix unless you wanna get f*cked up the a*s. UPDATE: I ended up getting my phone fixed at the Apple Store. And after I had gotten it fixed, I received a call from Ubreakifix, and she started explaining what their investigation concluded and she even had the audacity to tell me that the adhesive was not going to affect the waterproof abilities, and she also explained it as if I was the one in the wrong and left out all the parts where they were being rude, and how Tracy was being a bi*ch. They obviously were not going to say that she was wrong even though she very clearly was, so I told her to stop and then told her "I got it fixed at Apple, so you know what, she can go f*ck herself, and you can go f*ck yourself" Once again, Don't come here unless you wanna get f*cked. On a different note, The Apple Store in west county not only fixed the screen, they even fixed up the seal for me.

Unfortunately, my experience with charter spectrum has me leaning towards the negative as the…read moreservice just isn't as great as charter themselves, say they are. For one, the low pricing seems to be more of a way to reel you in and then they jack up the bill & give you stuff you don't want without you knowing until you see your bill. Then there's the service which disconnects pretty regularly, leaving you to wait until it reconnects. To be honest, the only reason we keep them is because our phones are through them as well an we just don't need the hassle of getting new ones. Hopefully, their service improves but for now, this review stands as testament to our experience with them.

They get 2 stars only because associates are attentive and responsive to requests. However, I was…read morelied to about a promotion. I signed up for mobile to go with my internet with the promise of 2 years free mobile. However, my online account noted only one year. I went back into the store to talk to the manager. He told me he would look into it and get back to me. He said he would be sure that I got the 2 years. I never heard back from him. Unfortunately, I had been in from Indiana. I went home and found it still was not resolved. I also found out that there is no way to contact store personnel other than walking into the store. This is no way to do business.