For anyone attempting to show up to this store and turn in their phone for a Trade-In, don't…read more I had already received my replacement phone in the mail, and was turning my old phone into this location to complete the Trade-In and get the credits applied to my account. As they were checking my phone's condition the man assisting me, Angel, noticed a small scratch on the backplate of the phone. He ran his fingernail over the backplate, and mentioned that the store rates scratches by if their fingernail can catch. He then proceeded to estimate my Trade-In value at $350. Then, he called over the manager, Layla, who did the "fingernail test" and agreed on the value of my trade-in at $350. Besides this small scratch, my phone is in pristine condition and meets the requirements stated on AT&T's website: 1.Does the Device power on and off 2.Is the activation lock turned off 3.Is the device functioning correctly and intact, free of any chips, cracks, bruised/dead pixels or burn-in I called another AT&T store in my area and they said that this "fingernail test" isn't something stores do at all and isn't a part of AT&T's overall company policy. (besides that it's just absurd). I even called corporate AT&T, they also confirmed this isn't how AT&T checks phone conditions, and it's also not the store employee role to give you the money value of your trade-in. I called this location back to try to speak with someone else and spoke to Chris, another manager. Chris also said the "fingernail test" is standard for their store and when asked for the names of the employees who helped me, he initially refused, saying, "why do you need to know that". SOLUTION: take your phone to Ellisville or Chesterfield (both 5 stars) if you want the correct value of your phone given, and the credits you're owed put into your account. This Washington location doesn't have their customers' best interest in mind.

Caution! Avoid working with Dallas! He included an extra service to my account despite my refusal…read more He also included other unnecessary items which significantly increased my bill. He did not assist in finding any discounts - that was done by the online representative. It seemed he may have been unable to focus due to being under the influence. I detected the scent of marijuana on him before noticing his bloodshot eyes. My recommendation: steer clear of Dallas!

This is the world's worst wireless company. They ripped me off on my iPhone purchase and refuse to…read moremake it right. Now I'm stuck paying for it after I returned it. They refuse to help with anything and say I am on my own.. 2 cans and some string are a better bet.

I couldn't be more pissed. When I went through the process of switching from ATT the lady…read morespecifically told me that everything would work in Europe. I wouldn't have gone with cricket if it wouldn't. Now I'm in Amsterdam with no phone service. Absolute lie. I will be changing companies as soon as I get back.

My cell phone battery would not hold a charge and the battery health on my settings said it was…read moreseriously degraded. Getting a new cell phone wasn't an option, so I decided to try Dr. Fix It and I am very pleased with the result! Dr. Fixit replaced the battery in my IPhone 6s for a very reasonable cost and in a very timely manner. He is very personable, knowledgeable and professional. Dr. Fixit did a great job. The process was convenient and so easy! He also offered to recycle my old battery, so I didn't have to worry about it. My battery health is now 100%. I'm really glad Dr. Fixit was able to replace my battery for a fraction of what it would've cost to replace the phone.

From the owner: Full service cellphone and computer remote repair facility. We can fix broken screens, charging…read moreissues, and just about anything else you can throw at us. We also repair game consoles, some appliances and other small gadgets.

I drove 30 minutes to this fine establishment for a new phone screen on a 3 month old phone. Why?…read moreWell, the places near me either 1) didn't respond, or 2) said they didn't carry it and didn't offer to order it (even another Communication Depot!). They ordered the screen, let me pay a deposit via PayPal and had it installed two days later. I ventured out to the unknown land of Florissant (I don't plan on ever going back) for this new screen that they ordered for me. No wait on a Saturday and it was done in 45 min while I waited. The clientele of these types of places can always be interesting and the shopping center is...let's just say it had its hey-day but I got my screen in a jiffy with a smile. New Pixel 4 screen- $200

Brought in my son's tablet that had a cracked screen. They ordered the part that was needed and…read morewere able to fix the tablet for further use! Price was fantastic and turn around was exceptional