Dustin is a very competent computer repair technician. Both…read morenow are working better than ever!

I have received computer repair services at Ready Set Repair multiple times over the last few…read moreyears. The service and experience was always great! Unfortunately, purchasing a refurbished lab top from them was a different experience. After taking my previous laptop in for service and learning it was fried, I decided to purchase a refurbished laptop from them. I figured it was safe since my previous service experiences had been positive and I had never felt like I was being ripped off. After a sleazy sales pitch, I purchased a refurbished Dell laptop for around $600. I have had refurbished computers in the past and have never had an issue with them. This Dell, however, is the worst machine I have ever had. It is, by far, the slowest computer I have ever used and it does not maintain a charge. I have to have it plugged in at all times while I am using it. Might as well be a desktop from the mid 90s. It is an extremely frustrating machine to use. Soon after losing $600 on this pile of junk, I notified Ready Set Repair of its issues via their online portal. I never received a response. I will not be going back to Ready Set Repair for services, sales, or anything else. I do not recommend them and advise anyone seeking their products or services to be wary of untrustworthy sleazy schmoozers. Gross.

Fast, easy service installing a replacement screen cover while shopping. They warrant and stand by…read moreit too, no Qs asked, if it doesn't last.

Unfortunately I cracked my screen cover but they honored their guarantee and a replacement screen…read morewas only $5. Thank you Ramon for the great service!

I saw a great advertisement with t mobile. I called to set up service and was told they could set…read moreup my account but they could not verify my identity over the phone. To finalize the order I would need to go to the store. I went to the store and the person handling the account gave me a T REVVL TAB 5G. He explained it was part of their current promotion. In October I canceled my service with TMoble but they continued charging me. I called and the representative said I did not cancel all of my service, which makes no sense to me. How do you cancel part of a service? Thay never explained to me how that can happen. They continued to charge me for something I never ordered, asked for, or knew about. Then they send me to collections. This is unamerican. I will be forced to seek legal council.

What a day!!! The battery in my phone totally died. Besides no phone, texts or emails; I had 3…read morevoice mails that I had saved from my husband. He passed in 2019, but I am still able to hear his voice. I was kinda having a bit of a meltdown (which I don't usually do). Luckily for me, Armando was next up to bat when I walked in the door. He was so reassuring that he was going to do everything he could to retrieve those voice mails. He was so persistent & he didn't give up!! And by gosh HE DID it!! The voice mails were saved. Armando is my hero, not just for doing his job...but doing it with kindness, determination, and patience. T-Mobile...you are darn lucky to have a young man like Armando!! Armando, thank you so very much again...you are a !!!

The manager of this store lied about the delivery time on my phone and had me sign documents under…read morea false precedence. I requested to place a down payment in store, instead of directly informing me that it was not possible before pushing the sale. She decided to hide the fact that it wasn't possible until I had already signed. Telling me it was ok, because I could just "call and pay more anytime". While that may be true, being misled to believe my initial request was able to be fulfilled is something I find extremely unethical. I contacted the business in post to get help in locating my currently lost phone, to be told "no, we cannot help you". With no further information on how I can locate my phone, who's delivering it, who I can call or where I can find the tracking information. The manager in response yelled at me, refused to let me speak, having an emotional melt down over the phone.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Tucson store today.

I and my 2 sons have visited Metro by T Mobile on Sat 10/24 at 3 pm. Address: 4229 W. Ina Rd,…read moreTucson AZ. I wanted to sign up for $25/mo promo they run recently, for myself and my son. There was only 1 sales associate0 young short girl. I have spent around 20 min clarifying the terms and the price. I have selected a new Motorolla for exchange for my old iPhone, and my son selected a new iPhone to exchange for his old iPhone. The associate told that monthly pmt for Motorolla w/b $25/mo, and monthly payments for iPhone w/b $30/mo. Then I told her that we need to drive home and save our pics/ contacts from old phones to PC, and we will be back in 1 hr. In 1 hr we came back and she "fired" from the entrance that monthly payments for iPhone w/b $60/mo instead of $30/mo. I was shocked because I was expecting the promo price they advertise, which she confirmed 1 HOYR AGO. In a normal tone, I asked how come the price has changed within 1 hr? She immediately raised her voice and "fired" back: "right now!". I asked again "How?" She ran hysterically to the phone stand, without any excuses, swishing her hands and firing back that she just tried to cell the same iPhone phone to another customer, and was not able to sell for $30/mo, because the system would not let her. I silently walked the boys back to the car without saying anything, because she was very aggressive. I returned in 1 min and quietly asked her contact number for her manager. She hysterically ran out from her desk and started yelling at me right in front of my face. She screamed once again that the price has changed, and every time I tried to ask her a question she yelled that I have a very bad accent, "reminded" me that I am a foreigner, and demanded me to "leave her store immediately" otherwise she will "call the cops". FYI: I live in the United States for yrs, I am a US citizen, I have 2 BA degrees, and work as a controller. NOONE EVER acted more racist and aggressive towards me as this person. I am shocked not the way they sell phones or educate their employees, - I am shocked they hire and retain employees who treat customers in such a racist and aggressive manner. SHOCK. i am asking management to follow upon this outrageous behaviour, the store has a camera-WATCH

Saw a review about this place and was pretty bad so not coming here ever unless I see some changeread more

You'll need to be very clear with what you're asking for -- and even then, restate it and…read moredouble-check what they enter. I'd recommend asking to see the screen before they charge your card. I went in to upgrade one watch and add another to take advantage of a promo. I mentioned this right at the start. After the order was placed, I noticed on the receipt that two new lines had been added instead of upgrading the existing one as requested. That mistake led to the hassle of canceling the order -- something they couldn't even do in-store. The associate didn't seem familiar with the promo until he looked it up himself, and overall didn't appear very motivated to complete the sale. Maybe that's because it was a ship-to-home order, but either way, it left a poor impression. Important note: this is an authorized retailer, not a corporate AT&T store. There are only two company-owned stores left in Tucson. You can find them using AT&T's store locator (top right of the website or in the menu) -- just make sure to filter for "Company Owned Stores." I'll be sticking to those from now on. For their reference, receipt timestamp shows 11/04/2025 18:40

ZERO STARS!!!!!…read more Avoid this place on N. Oracle at Suffolk Dr.! Rude, unhelpful. Also, NOT a corporate owned store! AT&T customer service is NOT U.S. based, and they will lie to you, or worse be completely incompetent! Let's be frank, they are abusive Wasted 4 days trying to acquire and set up a phone. It's now going back! I now wouldn't use AT&T if they paid me to do so! You've been warned

They provided a quick repair to my broken iPhone screen. They also were very reasonable when I…read moreadded a screen protector. Will go again!

I had a very disappointing experience. I brought in my Xbox One controller to have the RB button…read morereplaced and was quoted $250 for the repair!!! They claimed the part and shipping were expensive, which is a complete lie. I could have bought 4 controllers for that price! I ended up ordering the part myself for about $10 on Amazon, received it the next day, and fixed it in 20 minutes. There is no justification for charging that kind of price for such a simple repair. This felt like a complete scam and they have no shame in lieing or taking peoples money. I would not recommend this place to anyone looking for honest or reasonable repair services.

Norma was amazing & had awesome customer service. Was able to help with all questions & had…read moreexcellent knowledge. I would come here again for any problems or questions thanx to her

FANTASTIC service provided by Fernanda, Jason, and Jesus! Great patience, excellent communication,…read moreand they each respectively went above and beyond to help me add a phone to my account and installed a desperately needed eSIM. Such a wonderful customer experience at this location! Thank you!

I went into cricketwireless at the Tucson mall to switch from MetroPCS to Cricket and this girl…read morenamed Andrea N who works at Cricket was very helpful, fast process & great customer service. I had a better experience switching to Cricket Wireless then when I switched to MetroPCS from straight talk

What a wonderful experience. We were fortunate to have Andrea assist us today. She was personable…read moreand very knowledgable. My husband and I would highly recommend this Cricket store.