Chris is an employee at the Superior, WI, location. On two occasions he proved himself to be an…read moreexcellent representative of your business--knowledgeable in all aspects, willing and able to find solutions to difficult problems, and untiringly friendly! He patiently replaced all the information and photos from my defunct cell phone into my new one. This might have been a normal chore were it not complicated by my travel between business locations 200 miles apart, my inability to remember passwords, and the total inaccessibility of data from my old phone. I am extremely impressed--and offer highest praise--to the man and to the company that keeps him in public service. Helmi Harrington, Ph.D.

From the owner: We don't just consider you a customer - we strive to treat you as our "guest" when you join us in…read moreany of our 1,000+ convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Getting the best performance for this technology matters, and Verizon delivers.

My phone is a 2019, I broke the screen and went in to Box tronics and they of course had to order…read morethe screen. (I figured any place would for a phone that is 7yrs old) It came in and was quick and easy to replace. That night I realized my phone wouldn't take a charge. I brought it back to them they worked there magic and got it functioning like new again. Great customer service. Being without a device we sadly relay probably to much on these days was very stressful and they went above and beyond to get me going again!!!

really terrible communication with the customer. i Dropped two phones for some tricky data transfer…read moreand was told they would call when they determined if the transfer was possible. They confused the passcodes so they were unable to even start and yet they didn't bother to contact me for clarification. No call for 5 hrs. I called to check on the progress and was able to give them the code (again). Next day...no call. I called at 1:30 and was told it would be ready in 1 hr, maximum 2 hrs. .... 3 hrs later, no call and approaching closing time ...I go there. They had done nothing because they didn't have the iCloud pssscode.......again, no effort to contact me for that information. I took my phones and left. 2 DAYS wasted. Not sure if they can competently repair phones...... they don't competently run their business .

Discover PC is a gem for the Twin Ports area and beyond. This week purchased another personal use…read morelaptop for transition into retirement use. Staff is professional, ready to assist in aftercare and informed as to creating systems for multi use. Service, sales and off site interventions creates an unique niche for any client. Thank you for all and appreciate being able to have the perfect network for home and business.

From the owner: Fast & Friendly Geeks…read more discoverpc.NET Computer Solutions Center focuses on quality computer sales & I.T. service in the Twin Ports area including Duluth, MN and Superior, WI. We sell Lenovo desktops, laptops and servers for both business and personal use. We also sell 2-in-1 PCs, Apple laptops, Chromeboxes, Chromebooks, Android and Apple tablets. We service and repair all Windows, Mac OSX, and Linux PCs of any brand, such as Lenovo, Dell, HP, and many more! Don't forget about Apple Macintosh and Macbook Computers, we service and repair those too! In addition to our many computer systems, we carry Lenovo branded Thinkpad, Thinkbook, Thinkcentre, Ideapad, Ideacentre and Legion computers. We can even custom build you a computer based on your home or business needs, from basic home computers to high-end gaming machines and servers. Moreover, we provide I.T. services for businesses including maintenance, upgrades of wireless and wired networks, servers, network data shares, Quickbooks multi-user configuration, IoT and more. Besides providing service in our shop, we can also remotely provide I.T. solutions; we can even come to you when there's an issue!

Tech Medics did a great job. I lost my facebook on line. It took 3 hours for him to get me back on…read moreline, he didn't stop working on it until he got me back on line. Awesome job.

Went in to have an iPhone screen reattached after dropping it. Fast, expert service at a very…read morereasonable price!

First things first. I am not the type to update my iPhone, in fact I haven't even been inside a…read more Verizon since 2017. When I go there all the screens and grey streamline stuff just give me a raging headache, idk how the workers do it. But I realized my iPhone 8 wasn't cutting it anymore, the screen was smashed to smotherines in multiple places and it was always at 5%. For some reason i didn't want to let go of my little home button though. Anyways I decided it was time to move on and rip off the IOS band aid. When I showed up to Verizon I didn't know they do a queue. This is fine, time to browse and Peruse while you are in the queue. But let's be honest we all know you come to Verizon to get the new iPhone and you just look at the other stuff for fun. Well I was dead set on the iPhone 15 pro and I was dehydrated in the queue. I was second in line but my head ache was getting worse. I was inpatient and wanted to be anywhere but there. I thought to myself I just need to push through and buy the iPhone 15 and leave with a new phone that has battery. Well my turn in the queue comes, and I tell the worker that I want to switch my plans to join my partners family plan. Perfect and easy right? Well he tells me if I get a new phone number I can get the iPhone 15 for free. He says this is a no brainer. My brain says that how could I ever get rid of my phone number. My indecisiveness gets worse, my headache rages on. I can tell how annoying I'm being in my indecisive hell. But a phone number is a way of life. It's a social security number. It's a major life decision to change it. I think one has to be a little wild lunatic to be changing that left and right. But the trade off here was about 900$. I was convincing myself my phone number was worth 900$. And then I flipped, I crossed the threshold into not giving a fuck anymore. I didn't give a fuck about my phone number or the day or the time. It was just me right there in Verizon with the employee and the present moment was the only thing that mattered. From there on we start cracking jokes and having a good time. I'm excited the iPhone will be mine for free and I put all that baggage about my cell phone number in the past. Forget it. And then the best thing ever happened. My new number was the most perfect number I have ever seen in my entire life. I won't write it here, but I have to say I've truly never seen a sequence of 7 numbers that were so perfectly meant for each other. Every cell in my body knew this was right. I had the number memorized in one instance, rolling off my tongue. The awesome employee went to go get iPhone 15 from his cozy place in the safe. Meanwhile I chose a sparkling case and familiarized myslef with apples latest crap in making new charging ports. When we got the iPhone I was the one who had to legally open the box, which was invigorating and terrifying. Leaping forward into the unknown, no going back. Time is just a concept at this point. He puts the screen protector on, and the little things around the camera and some sick consumerist pleasure comes over me as a I see the sparkling iPhone prepare to be mine. It's in this moment the weight of the world disappears and I cannot even believe the ways I was being unconscious when I first arrived at Verizon. At the end of the day I left with a new free phone, a perfect new number, and an interaction at Verizon that will leave a lasting impression on me. It definitely takes a certain type of employee to handle the energy that I brought in that day. Thanks so much to Ryan at Verizon. Altho I have to say I am typing this on my old phone but I swear I'll cancel it soon.

Went In to the Verizon store as a AT&T thirty year customer & walked out a new Verizon customer…read more I am immediately greeted at the door by an associate and then introduced to Andrew whom would be my sales agent I worked with. He was super nice & took time to explain all the plan options and I ended up with the latest I-phone AND Saving $10 a month on my bill. Thanks to Andrew and the staff at this store. Good job nabbing a 30 year now "former" loyal AT&T customer!!

Trying to pay my bill... First of all they won't take my card online, I must drive 45 miles…read moreliterally to pay my bill.. I walk into Metro PCS in Duluth Minnesota, four people working behind the counter not one of them greeted me for 20 minutes. Nobody said a word to me and just let me walk around and look stupid.. the manager was on the phone and grabbed her mop bucket and ALMOST ran me out of her way . I left very very angry. 4 people, 1 customer??

I recently switched phones from a contract to no contract and it feels amazing…read more I did this right before I went on vacation so I ended up putting my new phone through the ultimate test. Went through seven city's and took about four planes in a week. I even was able to use my phone at every airport I stopped in. In every city the coverage was crystal clear and I could even use my cell phone as a wifi hotspot. I remember signing up for metro when I they first came out and the coverage wasn't as great then. I really have to admit now that they have really stepped it up in terms of coverage. You can even get the iPhone 7 plus. The staff is super friendly. They give you a rebate for your first phone that you buy there. There are also no taxes and unexpected overages when you go to pay your bill. You are eligible for an upgrade every 90 days and that is awesome. I'll be back in a few months to get the iPhone 8 when it comes out. I'll probably never go to any other network after using metro.

We made an appointment on line for a cell phone screen replacement. We arrived early, and was…read morehappy to see all employees in face coverings. Not all customers were, but that is out of the control of the employees. Apparently, not everyone wants to do their part to protect the health and safety of everyone. They took the phone despite being early and the gentleman did a great job quickly fixing the phone. Upon inspection when we picked it up, it looks professional done and working great. I like that they back up their work with a 6 month warranty.

I stopped in here on a recommendation when I needed a new battery in my wristwatch. Upon arrival I…read morewas greeted by a friendly staff member who was eager to help. He was able to take my watch into the back and installed a new battery on site. The customer service was excellent and I was in and out in just a few minutes! While I was in the store, I was able to browse and this place has batteries for everything that you could possibly need! Also, some cool lights and lamps and some very good deals on LED lightbulbs. If you need any batteries or lightbulbs this is your place!

Spouse had a Samsung Flip Z 4 with a broken screen. Mark fixed it to new in a couple of hours and…read morebecause I had about two weeks left on my warranty, no charge. Mark is very knowledgeable, courteous and professional. I highly recommend.

From the owner: At uBreakiFix by Asurion located in Duluth, MN we specialize in electronics repair including: cell…read morephone repair, screen repair, game consoles, tablets, and computers. Whether you need an Apple iPhone Repair, Samsung Galaxy Repair, Google Pixel Repair, iPad Repair, or Computer Repair, we can help. All of our repairs take place in-store and can usually be completed in about an hour. By choosing uBreakiFix by Asurion in Duluth, customers are guaranteed that their device will receive a high-quality repair and fast service, for a lower price than anywhere else.