They had serviced my computer systems for 10 years, called for service and all of a sudden they…read moresaid we are not gonna service you in your area 8 miles away from their location. So goodbye and good riddance poor service do not recommend...

Downtown Computers gave me excellent results and follow-up. Answered all my questionsread more

Discover PC is a gem for the Twin Ports area and beyond. This week purchased another personal use…read morelaptop for transition into retirement use. Staff is professional, ready to assist in aftercare and informed as to creating systems for multi use. Service, sales and off site interventions creates an unique niche for any client. Thank you for all and appreciate being able to have the perfect network for home and business.

From the owner: Fast & Friendly Geeks…read more discoverpc.NET Computer Solutions Center focuses on quality computer sales & I.T. service in the Twin Ports area including Duluth, MN and Superior, WI. We sell Lenovo desktops, laptops and servers for both business and personal use. We also sell 2-in-1 PCs, Apple laptops, Chromeboxes, Chromebooks, Android and Apple tablets. We service and repair all Windows, Mac OSX, and Linux PCs of any brand, such as Lenovo, Dell, HP, and many more! Don't forget about Apple Macintosh and Macbook Computers, we service and repair those too! In addition to our many computer systems, we carry Lenovo branded Thinkpad, Thinkbook, Thinkcentre, Ideapad, Ideacentre and Legion computers. We can even custom build you a computer based on your home or business needs, from basic home computers to high-end gaming machines and servers. Moreover, we provide I.T. services for businesses including maintenance, upgrades of wireless and wired networks, servers, network data shares, Quickbooks multi-user configuration, IoT and more. Besides providing service in our shop, we can also remotely provide I.T. solutions; we can even come to you when there's an issue!

My laptop gave me a message that the cooling fan wasn't working and there would be dire…read moreconsequences if I ignored the issue. This has happened before with HP laptops so I took it in right away. The price to start (look at the laptop) was $100 + tax. They had it for one day and called to say that the fan was dirty and that I didn't need a new one so they cleaned the fan. That is all fine but they did nothing else for the $100. I would have expected them to at least clean the screen, dust off the keyboard etc. They need some flexibility in their pricing in order to make it fair.

I was so impressed with the staff having patience with a non technical minded older person. They…read morewere able to figure out what was wrong with my phone - and teach me how to correct things in the future. Super place to go for help with all your Apple products!

Where do I begin? Well I have near 20 years experience working in the independent field tech…read moresupport arena. And throughout those years there were quite a few times when I did work on customer computers that were bought from Compudyne (ie now Integris IT). So at the time this company was one of the so-called big computer business fish in town. And, I even recall the many complaints from my residential and commercial customers about this company too. But even though this company's tech screw-ups got be a paycheck and happy customers as a result, it still irritated the living $#!T out of me that this company could build and sell junk at high prices and screw people over for it afterwards. Heck, I even recall my commercial customers stating their tech support was terrible too and that they wished they never got into business with them either. Many stated that they felt trapped in business contracts with them too and that they were afraid to get out of them fearing that they would be financially held accountable for doing so. How sad!!! So recently, Compudyne changed its name to Integris IT. They are still in Duluth, MN and the Twin Cities areas. However despite their name change, their foul business practices have not at all. In fact as I stated above as being a field support tech, I too not long ago did some work for them at a remote out of town site. And being in my mindset at the time, I believed that perhaps they got better business-wise and were more fair with people. Unfortunately I found out the hard way that they are not. Their phone tech support rep kept asking me to make changes with the new network equipment I was installing for them on site. Then they stated to having problems trying to remote into them. Well low and behold, while I was on site, the place was closing for the day and this job was not finished and he wanted the site staff to stay longer so I could finish the job and it could be done. Well the site staff were not happy about that at all. They were never told it would take so long and, the install start time was literally scheduled for 4 hours just before they closed for the day. This in my opinion was horrible planning and was not fair at all for the customer who is paying them for the service. This also irritated me. Plus, the worst part of this work order was the fact their tech support kept arguing with me and blaming me for the tasks they were asking me to do. And their was even a moment during this fiasco where I had to offer a solution to resolve this tech's remote access issues. But sadly being the type of rude person this tech was, he still treated me like dirt. So all-in-all of my rant here. I can clearly state I will never work for "Compudyne" dba "Integris IT" again. They are extremely unprofessional and they are not approachable. And I have reason to believe they may be defrauding people too. And they do after all, have several complaints on the Better Business (Beauro) "BBB" and other Internet review sites. So as a caring field support tech, my advise is to check them out before signing the dotted line. In fact, stay away from them and go with a more reputable and professional company.

If I could give Compudyne 0 stars I would. Our office has been using Compudyne for a few years and…read moreI don't know how they are still in business. I sat in a meeting with them that they called because our office had too many tech calls and we were not profitable for them. We turned the tables and indicated that their crappy system caused our office to go down quite frequently and they gave us a number of empty promises. Since then they have not asked for another meeting. They have quite a bit of turn over in their techs because they get paid crap therefore no one knows what's going on with our computer system. They take a Trial an error approach to fixing tech problems because they don't have a basic understanding of how their system works. Instead of calling them, get a couple of hamsters and a wheel because that would provide your office more stability then Compudyne.