Had 2 computers that needed repair. Though there was a little delay because of the weather, the…read morerepairs were completed well at a fair price. Answered requests quickly and were up front about what was needed and how much it would cost. Definitely would recommend.

I brought my laptop here when it stopped working. I was told that the motherboard needed to be…read morereplaced, but that none were available online. I was offered the option to leave the laptop with them while we wait for motherboards to restock, which I accepted. It seemed to be taking a long time for motherboard suppliers to get any back in stock (but lots of things were backordered at this time), so I called back after a few months. AZ Tech said they still had it but no motherboards were available yet. I called back again a few months later to check and was told that the laptop was thrown away. I'm still trying to wrap my head around how this happened, no notice or warning, they just threw it away. The hard drive on that machine is now gone forever.

Purchased a case on 06/16 which was delivered on 06/18. Product did not provide the protection I…read morewanted so I was not satisfied with performance of the case. Brought it back to store with receipt 8 days after delivery of the product and I was denied an exchange. The return poly states "If you are not fully satisfied with your purchase, let us help you with a replacement, return or repair." Asked to speak to manager but he was unavailable. I was told he would reach back to me but is now a week later and I have not heard back from the manager or any associate. I would not recommend buying anything from them as they don't honor their policies. Update: The manager contacted me and explained that when the case was ordered from the other location the sale was considered a "final sale" and since this was not explained to me at the moment of purchase he gave me the option to go into the Sterling location and do an exchange of equal value. I appreciate that, although late, the business did come through for us.

David at T-Mobile in the Dulles Town Center worked with me to transfer all my data from my old…read morephone to my new one. He was very patience and helpful explaining how my new one worked. Thank you David!

Outstanding service, I really felt good after my problems was solved. Phone doctor they fixed my…read morephone, and also they fixed my computer. Mr Amine is very knowledgeable and have an excellent communication skills with the customers. I will recommend phone doctor to all my friends. Thank so much.

Offers what you need at a reasonable price and the service is relatively quick. Quality is 8/10read more

Brought my phone here, on a Monday afternoon, after seeing that my screen on my Google Pixel 6 Pro…read morewas separating, while inside my case. I called first to ask if they were open and available - They were. I had never heard of this store before. Upon arrival I was quickly seen and discussed the issues with the employee there. The employee stated that they did not have the Pixel 6 Pro batteries in stock at that location but that I could travel ~40 minutes to one of their other locations and get the service done there or I could wait and have one of their regional staff managers bring a battery another day, or have them order a battery. Since they offered the service, and it's built into their price, I opted to have them transfer the battery from the secondary location, figuring it would be faster than ordering one... I left with my phone and waited a few days. The receipt stated that I'd be notified by 06/11. So on the morning of 06/12 I contacted the store to inquire if the parts had come in. The employee stated that the parts were in-store and that they had called an left a voicemail (and gave me the time of the VM call) on my phone, but I never received it. No worries! I'm sure they did leave me one. I'm just happy to finally be able to get it fixed. Not stressing over a day! Upon arrival they stated that they were going to put my phone into a repair mode and that they wouldn't be able to access any of my data while it was in that mode, and to enter and exit that mode they'd need my PIN (which they DO NOT write down or keep in any way). Very happy to see that their customers' personal data, in their phone is secure, and that curious eyes wouldn't be looking through it (not that I think they would!) Nice to see they care to educate and re-assure their customer base. They also use GENUINE and not aftermarket parts for Google and Samsung, unlike other shops. The only gripe I had was the price -- but then again, who doesn't whine over an expensive bill?! ...$150+ for a battery replacement seems a bit much. But, I do understand that they need to pay for 2 staff members every day, insurance, rent for the space, and parts... But, at least maybe give first-time customers a 10-30% discount to keep them coming back, maybe..? Another shop told me they'd do the battery replacement for $80. But again.. who doesn't want best price? It's crazy to me that it's failing so soon, when I've always kept it in a case, only dropped it twice, and always take care with it. I ordered the phone in April 2022, from Google, for just over $1,050! I am happy with the service I got, and hopefully this will be the only time I'll have to make such a heavy investment into a phone that's not even 4 years old to me yet... Great job on the work, uBreakiFix. Hopefully I'm good for another 3-4 years, at least!

Quoted a ridiculous rate for a minor fix. Just a loose button, wanted to replace entire frame.read more

Naim did an amazing job in fixing my broken iPhone screen. Service was quick, work was excellent,…read moreand the price was fair. Honest service. Highly recommended.

Such amazing service here and affordable pricing!!! I'll be coming here from now on!! I was going…read moreto the same person for like 3 years to fix my phone, but this company definitely doing it right!!! When you go there ask for Naim. My phone was completely shattered in the back and he only charged $85 for the phone repair. The side power button didn't work after the repair so I took it back and he fixed it no additional charge.

After calling a few places around NOVA and asking about prices and how long it would take to fix my…read morescreen for my Samsung S8+, I decided to give TekRenu a try. I am so glad I did! Other places charge around $260-$270 and were going to take 4+ hours to repair (one even wanted an appointment far in advance). TekRenu charged $210 and My phone was ready in a little over an hour. They were very professional, friendly, and did quality work. I have had a phone screen repair completed once a couple years ago at another place and when they were done, they basically handed me the phone and asked for payment. The lady at TekRenu was not like that at all. She asked me to check several things on my phone (camera, screen, calling my friend outside to make sure we could hear each other well, had my friend call me to make sure the volume of the ringtone was normal). She definitely wanted to make sure everything was good to go and up to my satisfaction. This place has exceptional service and did a great job! Don't go to other places for any electronic repairs; go here!

Great customer service and reliable. Also great price. Used them twice and never disappoint.read more

Phi Heroux was our tech consultant for switching from our old service to Verizon. He was very…read morepatient and helpful throughout the whole process. He answered all our questions and addressed our concerns with perfect details. Overall, great customer service and technical skills!

The tech consultant that helped us was incredibly helpful - Phi! He was knowledgeable about the…read moreprocess for switching over and did a wonderful job setting up all our new phones. 10/10 service!

Needed my screen fixed after I dropped my phone. Came to see Omar who took great care of me. Not…read moreonly did he replace my screen, he also was extremely friendly, laid back and very speedy. Go see him, if you need it done quickly.

Went to the Fair Oaks Cellairis twice and received fantastic service both times…read more The first visit was to fix a cell phone which required new parts and soldering of those new components into an Android. They had it done in one hour and the phone worked perfectly...AMAZING! The second visit was to get things ported to a new phone. They had it done in 15 minutes. Cellairis is our go-to service center from here on! D & C

Probably the worst T-Mobile store I've ever been to. Came an hour and a half before they closed but…read morethe employees seemed like they didn't want to be of any assistance. I wanted to get some information on an Apple Watch and to change my screen protector because I purchased a screen protector plan with T-Mobile. The employee who was working came up with a bunch of excuses as to why he couldn't change the protector, even after I called the T-Mobile help line and directed the employee to help me. Definitely do not go to this store.

place says open till 8PM, we pulled on the door (at 2:42PM on Monday May 22nd) which was closed…read more The guy inside the store waved over his neck indicating that they're not open. Wasted my time.

The store said it was supposed to open at 10:00. We arrived at 10:25 and the doors were locked. So…read moreas we were walking back to the car we see the store worker taking a nap in his car. I can confirm he worked there because he was wearing a T-mobile jacket and had a name tag. This is unacceptable.

same as below went to store at opening 8/3/2025. no one there waited 15 minutes for someone to…read moreshow up