Shout out to Phi for a smooth transition from AT&T after 25 years to Verizon Wireless! I thank you…read morefor the great customer service, the time that you commit to get my 4 phones handpicked across state lines, and for giving more value than AT&T. Keep up the fabulous work!

I want to give a shout out to the store manager of this location...Doug. He is great at what he…read moredoes and is extremely personable and easy to work with. He is super efficient and capable, always multi-tasking and making sure his customers are happy. I've been working with him for years now and I just want to say he is amazing. If you need assistance with your phones and or your Verizon account Doug has your back. Thanks dude.

Great job! The wait could have been shorter but when it was my turn the agent listened, answered…read moreall my questions, and offered me a less expensive option.

Best experience at any AT&T store. Most knowledgeable staff who is willing to help you when they…read morehave the ability to resolve something and direct you to who to call or visit if they cannot.

The staff here were very nice and helpful. They were able to help me out within 15 mins .read more

Probably the worst T-Mobile store I've ever been to. Came an hour and a half before they closed but…read morethe employees seemed like they didn't want to be of any assistance. I wanted to get some information on an Apple Watch and to change my screen protector because I purchased a screen protector plan with T-Mobile. The employee who was working came up with a bunch of excuses as to why he couldn't change the protector, even after I called the T-Mobile help line and directed the employee to help me. Definitely do not go to this store.

Purchased a case on 06/16 which was delivered on 06/18. Product did not provide the protection I…read morewanted so I was not satisfied with performance of the case. Brought it back to store with receipt 8 days after delivery of the product and I was denied an exchange. The return poly states "If you are not fully satisfied with your purchase, let us help you with a replacement, return or repair." Asked to speak to manager but he was unavailable. I was told he would reach back to me but is now a week later and I have not heard back from the manager or any associate. I would not recommend buying anything from them as they don't honor their policies. Update: The manager contacted me and explained that when the case was ordered from the other location the sale was considered a "final sale" and since this was not explained to me at the moment of purchase he gave me the option to go into the Sterling location and do an exchange of equal value. I appreciate that, although late, the business did come through for us.

David at T-Mobile in the Dulles Town Center worked with me to transfer all my data from my old…read morephone to my new one. He was very patience and helpful explaining how my new one worked. Thank you David!

This was the most unprofessional experience I've ever had with a company…read more I went in because the top of my screen wasn't responding, and they replaced it. Two days later, the entire screen stopped working. They replaced it again, and just four days later, it stopped working again. When I returned, they gave me a hard time and blamed the issue on damage that they never mentioned before either repair. It's extremely frustrating to pay to have one thing fixed, only to have the same problem happen twice and then be blamed for it. I would not recommend this company. In my experience, you may go in to get one thing fixed and leave with a bigger problem--and no accountability.

Outstanding service, I really felt good after my problems was solved. Phone doctor they fixed my…read morephone, and also they fixed my computer. Mr Amine is very knowledgeable and have an excellent communication skills with the customers. I will recommend phone doctor to all my friends. Thank so much.

This gentleman runs a top notch electronics and phone repair shop. We are repeat customers and he…read morealways remembers his customers and is very personable. He has a high degree in quantum physics so he knows what he is doing. Replaced my girlfriend's full front and back of iPhone in 2 hours. He even threw in a free screen protector and gave us a discount while sticking to the top notch materials. Excellent value!

I crushed my pixel 7 a few days ago. Broke the screen at least. I've never tried a phone repair…read moreplace before. A water treatment guy came to my house for maintenance and i asked him if he knew of anybody for cell repair. He pointed me to Alibaba's after a good experience he had there. Alibaba is very nice and personable. He gave me a quote to replace the screen. I accepted. A little later it was determined that the new screen would actually cost more but he kept the price the same. He told me he had the new screen in stock and he would call me later on the day with a status. He called me. The new screen did not work but he said sometimes nes screens are defective. He ordered a new screen which came the next day. He called me to let me know he installed the 2nd new screen and that i could pick it up anytime. I did an hour later. The phone was in great working condition. He did not budge on his original price. I will definitely take any repairs to Alibaba's again in the future and spread the word to anybody else i need. When you enter his small repair shop, look around and meet him, you will know that he is totally dedicated to his craft and has been for many, many years.

I found them from a ATT store recommendation. I had a dead phone full of a virus. Ferhan knew the…read moreproblem and how to fix it. An hour later he called to say pick the phone up its working fine. My new goto place for fixes and questions. Try them out.

My charger port didnt work so I took it here. Took the dude 4-5 weeks to fix it, and when I got my…read morephone back (today) It did charge but for some apps my microphone sounds like a dang tornado. I dont know what this man did but ill never come back here for sure.

THE ONLY PLACE you need to go! I went to so many different…read moreplaces before finding Cell Phone Specialists and none of them were able to figure out why my phone was not turning on. Cell Phone specialist was able to figure out right away what the issue was and I was able to retrieve the data. We all know how much data is sensitive and precious especially when we think about all our family pictures. Don't waste your time going to other places, and start heading there! I truly recommend Cell Phone Specialist.

Naim did an amazing job in fixing my broken iPhone screen. Service was quick, work was excellent,…read moreand the price was fair. Honest service. Highly recommended.

Simply amazing! They were fast and proficient and I am very happy that my insurance company chose…read morethis company to repair my phone. Thank you!

After replacing my screen I had no cell service? I thought it was me or the phone but actually…read morethey replaced my screen with the wrong one so I could not get any cell service. Brought it back to them and I asked they replace it with a working screen. They said it would cost another $90 on top of the $120 I already paid. This is outrageous and asked for a full refund! They refused. Expect a civil suite. AVOID CPR CELL PHONE REPAIR AT ALL COSTS