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AT&T Store

1.0 (4 reviews)
Closed • 10:00 am - 9:00 pm
Updated over 3 months ago

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1 year ago

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3 years ago

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2 years ago

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3 years ago

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Apple Rockingham Park - This is the picture on the front of the box with what it comes with.

Apple Rockingham Park

2.4(113 reviews)
0.5 mi
•$$$

I rated my experience "Great" but initially I would not have. Part of the problem in switching my…read moreservice from one phone to the new one was the service that I have. It's Straight talk. I couldn't get a live person from Straight Talk and it was so frustrating. So after over an hour of back and forth between the Apple employees and my frustration with Straight Talk I was ready to cancel the whole deal. Then a young man named Jake entered the picture. He was wonderful, simply the best. He could see my frustration and he said without reservation "I'm going to fix this!", and he did. I don't know what he did but he was so confident that he could switch the service that I knew he could. I know that at the Apple Stores prices are at a premium but with such outstanding service I wouldn't hesitate to go back there again. Thank you, Jake. You're a great asset to the Salem N.H. Apple Store.

I took in my phone 12 pro for a battery replacement, getting my phone back it had such a big…read morescratch, only to be told that's how I took it in, the manger Justine was very un professional playing me like a kid. The best he could do for me is that my phone is so old!! Their customer service support was not helpful only sending me back to the store!!!! Am going to fight for justice!!!! This is so frustrating unfair for client who had used their products for years.

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Apple Rockingham Park - This is the inside of the box where they did not give me the USB-C port and only the cord.

This is the inside of the box where they did not give me the USB-C port and only the cord.

Apple Rockingham Park
Apple Rockingham Park - Stuck with Apple Business- no support

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Stuck with Apple Business- no support

uBreakiFix by Asurion

uBreakiFix by Asurion

3.3(7 reviews)
0.1 mi

When I went to ubreakifix he talked me into buying the Asurion insurance plan. A couple of weeks…read moreago my laptop wouldn't charge and I dropped it off. They called me and said that the charging port need to be replaced. They said if I waited till March 16th it would be covered for free but if I need it right away it would cost $200. I said I could wait On March 17th I called them to have them fix it and they said it would cost $200. I told them that they had told me that it would be free after March 16 and they said I misunderstood them. I asked how much it would be without the insurance and he said $400 which is ridiculous. He said that's deal or I can pick up the computer,which i did. I brought the laptop to another electronics repair shop and they told me it would be $150 to fix and it will be ready tomorrow. That's without any insurance. When I called the corporate office they looked everthing up and agreed with me that the repair should have been done free of charge. The corporate office refunded this month's $39 charge and canceled my assurance plan. But I'm still paying $150 for a repair that should have been free. "DON'T DO BUSINESS WITH UBREAKI FIX" Charlie DeMarco

I was the first to arrive there today to drop off my broken zflip 6 (Screen buckled above the fold…read moreall the way across, causing flickering and off-and-on unresponsiveness). They had it fixed and handed it back to me in about two hours. Smooth as silk all around. Would definitely recommend.

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uBreakiFix by Asurion
uBreakiFix by Asurion
uBreakiFix by Asurion

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AT&T Store - mobilephones - Updated May 2026

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