If I could put zero stars I would. I paid over $100 for my iPhone 6 screen to be replaced and…read morewithin six weeks the glue between the glass and the framing started separating (which after research found out this is due to cheap and sub par replacement parts). Although I paid for a 1yr warranty the store refused to replace or even help fix their wrongdoing, and insisted that I pay full price again for a replacement because the screen has a hairline scratch which voids their warranty. The warranty they offer is obviously subject to their discretion at which they will use any excuse to not to fix. This issue seemed second nature to them which made me realize this is a scam they frequently use, and more importantly us to pressure women into further sales. I wouldn't wish this treatment upon anyone.

My girlfriend has a cracked screen on her 3GS. We got there and the guy who helped us was VERY…read morehelpful. We got there and he fixed her cell phone in much less than 15minutes. It works great and she has no problems what so ever with it . If she knew it was going to be this quick and painless she would have came much sooner. I highly recommend this store

They are always quickly responsive to questions, and able to take care of our needs at a decent…read moreprice!

Good and efficient service. I had a good experience and the time that they took was very less. I…read moreknow where to go for mobile repair.

Worst service ever. Drops every call! Don't receive texts. Horrible customer service! They will…read morehang up on you rather than help you. Negative stars. Would never recommend boost mobile to anyone ever.

This is probably my favorite store for shopping a cellphone or even a case. I was on the Iphon4 for…read morethe longest time and I felt I needed to upgrade or else my cracked screen would not last me anymore so I went to this store and the nice young manager was very friendly and helpful in getting me the Iphone 6. In addition, she provided me with a cool white case to go with it at a discounted price. highly recommended and I think when you walk in, you feel that it is more than a boost mobile store, they really make you feel like family.

Everyone is so friendly and I liked how much they all try to help me and make sure I'm happy. Not…read moreonly I'm saving money with them, I got an amazing phone. Thank you all the girls who helped me to switch.

From the owner: Experience wireless freedom, premium perks, affordable plans, and no long-term contracts at Total…read moreWireless in Wheeling, IL. With budget-friendly Multiline plans, you can add a 4th line at no additional cost. Covered by the Verizon network, we help you find the right fit for your lifestyle. Stop by today and explore our wide selection of the latest devices and accessories. You can even keep your own phone and number. At Total Wireless, we're totally with you.

Everyone was very helpful and they got me what I need. They are not over charging for any other…read morestuffs and didn't have any hidden fee like other prepaid stores charge with. The manager was so pretty and nice. I will go back again for new phone later!

I saw an ad for Boost Mobile for new customers service plan which was better than what I currently…read morehad, so I went in to the store with my phone. The gal who waited on me called my carrier and cancelled my plan and then when she put in new sim card, phone said it was locked. She did not know why nor did I when I know my phone was only a month old and it was an unlocked phone. I was there for 3 hours and got no further with her than waiting for the phone to be unlocked. the manager then came instore and by that time, I was angry and frustrated with her. He could not help either and told me to leave and never come back. I came home and called my old carrier and was told it takes a day or two to port over phone number and change carriers. Why did this woman make me wait if she knew that was how long it took? Besides that, she gave me a higher priced plan with Boost which I was able to correct. I went to another store and got very good service. DONT GO TO THIS STORE, GO TO THE ONE AT 28 W. Dundee

This store is the worst and deserves zero stars from me. They told me the manager wasn't there and…read moreI found out later that was untrue among other things. Really? Nice. It is probably it is the same guy from all these reviews. I am cancelling my phone, and cutting all ties with this company. They have been billing a relative for 5 years for service they don't have, they refused to stop or cancel the account. I can prove we don't have the service, but they don't care. Honestly, I think you would be better off wth Xfinity or T-Mobile. I have spent hours on the phone with ATT being transferred sometimes to closed departments and sometimes to out of service numbers. Every other company I have dealt with about closing accounts has been great, with the possible exception of social security. Edit: Holy Cow! I just read the review about the manager hiding in the back room, and I think that is exactly what happened to me, except I didn't know ahead of time. Wow! Yelp is scary accurate. If I am right the person who they told me "left for the day" actually there and at least one employee knew it.

Amazing staff and nice store! The manager here, Justin weny above and beyond in helping me with my…read morephone bill. Would reccomend to my family and friends!