I had a problem with my phone / cord connection filling up with lint to the point that the phone…read morecould not be charged. The national phone company service could not clean it and recommended that I seek out Wisedevice repair at 1814 Highway 17S in North Myrtle Beach. 842-455-3239. (This is on 17 South bound in a 4 unit building and hard to see if you go too fast. So look for it. If you pass it, go back and look for the parking lot before the shop. The service was fast and reasonably priced. So if your phone won't charge cause you got lint in the charging port, see them. You won't be disappointed.. (I've been back twice.)

My system was hacked. Took computer in to be wiped & replace all programs and documents. Very…read morehappy with results

Was looking for a Otter-box for my iPhone 6, and they have a good variety.read more

I was in this morning to just have service transferred to a new phone. Appeared service was…read moretransferred. I waited for 45 minutes. Left the store, returned because the new phone was not connecting and here I stand for another 45 minutes. Waiting is understandable but not twice in the same day for the same phone!

Jason, at this store was more than helpful and accommodating than I am used to at my previous cell…read morecompany. So to have stellar customer service is something I appreciated so much. The manager, Brianna was so nice too. They took great care of me and I was a happy camper when I left. Now I hope this continues if I need further help in the future.

They were friendly and efficient and they charged what I would assume to be a reasonable price.read more

Great service. My computer died on Saturday night. I called Cell Phone Paradise on Sunday and in…read moreless than three minute, over the phone, my computer was up and running perfectly. If I ever have another problem Cell Phone Paradise will be my first and only call. Allow me to repeat:: This was on a Sunday!

First, I'd like to say that the representative who assisted me today, Bryce, was outstanding! If…read moreBryce was only CEO... Second, PLEASE do yourself a huge favor and schedule an appointment on line rather than drop in. You wouldn't believe the people cussing at me because I walked in and was immediately called up to be helped. Without an appointment you'd better bring your knitting needles. It's gonna be a while. A long while. Spectrum's pricing on their product lines makes no sense at all. I wanted to reduce my services to internet-only yet, I was told by Bulk Accounts that reducing my service items would increase my bill rather than reduce it. What? I get less but pay more? In what world does this make sense? Ah, that would be Spectrum's world. Seriously, do some research. There are a lot of great options for cutting the cable. I would give one star, but I added the second one for Bryce. He may be the one bright spot at Spectrum. Give the guy a raise.

Had a reservation at 3pm waited for 20 minutes finally had to say something to be acknowledged.I…read morehad a phone stolen after 2 weeks. Spectrum kept the line charge and the device charge open for a year than recently told me that they could've just suspended the line charge every 2 months so I could just pay off the actual device and not be charged for actual phone line (number) I was not using. I was told by the store clerk while trying to upgrade on of my other 2 lines that this was poor ethics on my behalf. I said so charging me for a phone line I'm not using is good ethics. That where I ended the conversation.

THESE PEOPLE ARE SCAMMERS AND FRAUDS!!! DO NOT COME HERE THEY HAVE A LONG HISTORY OF SCAMMING…read morePEOPLE!! I've been trying to reach your shop by phone with no response. You replaced my iPhone screen with the wrong screen, and another certified repair shop confirmed it was not only the wrong part, but you also left the plastic backing on--which could have seriously damaged my phone. I already returned to the store and was told the screen was correct, but I now have professional documentation proving otherwise. Your store associate gave "Sam" keeps giving me the run around and saying the manager that took him 5 minutes to remember his name, Jim, will call me back and has not yet. If this isn't resolved by Monday, August 11, I will be filing complaints with the BBB, Apple, and local consumer protection, and will move forward with legal action and government resources.

I'm very impressed with this place! They replaced the front glass and back glass of my Note 9 on…read morethe same day I dropped it off, and the price was less than I expected. Great service!!!!

Shawn took care of me immediately I dropped my phone in the sink and quickly grabbed it, all the…read morefunctions worked but I put it in rice to be safe. Well, the cure was worse than the actual incident because a piece of rice got stuck in the charging port. The phone was fine but unchangeable . He was very funny and very nice and got the rice out of my eight month old phone. thanks, Shawn Much appreciate.

Avoid this franchise store at all cost. The staff is incredibly lazy and prefer to spend their time…read morein the back playing video games or sitting around in the front joking with each other while ignoring customers. My first experience on my first visit was with a dude who had no idea of any of the details of the service plans and another dude finally got off his butt to help him although he did so reluctantly. Visit two when I actually tried to change carriers and get a new phone involved about an hour where the dude couldn't get stuff set up claiming there were issues with their tablets and asked me to come back the next day. Since I had serious fonts about the competence of these guys I went to the an actual t-mobile store. Since I had started the transfer process at this location, when I went to an actual t-mobile company store, I had to finish the process with these dudes. So after visit three to this franchise store and finally getting the new phone and turning my old phone in, I started to text friends. None of them recognized the number. Turns out the dude was too lazy to port my number over since he spent most of the texting his buds and not porting my number while I was at the store. Now I am getting responses from t mobile claiming my old phone was not turned in. Even though, the dude, took my old phone in between texting his dude buddies. If you want to feel like doing business walking into a frat house where the dudes are playing video games and enjoying some beers while you get a new phone, then this is your place. If you want to get a new phone and have a knowledgeable staff with competent management on-site, avoid this place at all costs and go to the actual t-mobile run store a mile or so away in the Gator Hole Plaza with the Home Depot and Walmart.