Walked in. there were about 10 sales reps just standing around, laughing and such. That's cool. I…read moreunderstand the need to not work in a tight collared environment. However, the guy that helped me was more into their shenanigans than helping with my needs. He was a nice guy, after about 5 minutes. Kept calling me "bro", thought that was a tad unprofessional but hey, I am ok with it. Overall, he did install a new SIM card in my phone, which didn't fix the problem. So, after 5 minutes of looking around for a new phone, and listening to the constant roar of laughter by the employees silly antics, my sales rep came up to me and asked to try one more thing. He took my phone over and sprayed canned air in the SIM card slot and voila, my phone worked again. So, overall, my initial problem was resolved (and for free because it's a corporate office). The downside was the high school atmosphere. I'll go back in.

I made an appointment here for yesterday at 6pm and they don't close until 7pm and then they call…read moreme DAY OF (when I made the appointment ahead of time) telling me they can't get us new phones because it's "too late" then why would you let me book a reservation?? On top of that you should easily be able to switch my phone in less than an hour. It sounds like a bunch of lazy people just wanting to go home on time instead of doing their jobs. We were also told there was over 20 iphone18 pros. Then we get there the day day mid day and after looking for over 20 minutes they just randomly don't have phones? Because they are all "allocated" for?? How did the person before say there was over 20 less than 24 hours before and magically they are now allocated? How are you going to have a brand new phone and not have the correct amount of inventory? It sounded like a bunch of made up excuses. Also told me to order my phone online? Then bring it in? Why the hell would I order it online to then waste time with them again? If I did it online it would only be beneficial to not have to come in. It's like doing half of their jobs for them. And I have to do it on the phone from an automated system which is unacceptable. Then on top of that the guy next to us, Joshua was being rude to an older lady next to us trying to upsell her and confusing her. She was so kind and he was SO rude and degrading to her. She said she had a bad experience with them and they basically said it wasn't true and the person with her had a different company and he would not leave her alone about changing when she didn't want to. Then she left & he started doing that to two other older ladies coming in about spam calls. If you go make sure you don't have Joshua he is on a rude power trip. All I have to say is with T Mobile I NEVER had these kinds of issues and their service actually worked. Version is horrible, their app also locks me out all the time and they constantly add on unknown charges.

Very responsive and easy communication. They fixed an old cd player , not their typical job . Had…read moreit back in 2 days ! Also at a very fair price . Highly recommended this place

I called John today at not that tech savvy today and he looked at my mom's phone which was toasted…read more He did not try to sell me anything but instead directed me to a less expensive alternative. He was very helpful and courteous. I would highly recommend them.

We went into the Spectrum Store to upgrade to an Iphone 17. The process is slow and tedious but we…read morehad an incredible Specialist in Audrey Heon. She is very personable and knowledgeable and she multitasked between customers as our transfer of data and updating took place. She also went without lunch for hours to complete our transition to the new phone and accessory bundle. We recommend highly that you make an online appointment. When we arrived we were the only scheduled appointment with eighteen (18) walk-in customers waiting for service. jeff m Myrtle Beach

Terrible service. Scam who charges you after cancelling then…read morecalls repeatedly to sign you up again. If you say no they turn you into credit for like 40$. Garbage service and their internet constantly goes down and is poorly maintained and far behind the competitors. Anyone is better especially in Horry. Not even worth the time for fake value.

The quick responses to preliminary questions was wonderful…read more The repair (battery replacement) took around two hours. The phone works well now, and it looks just like before.

I had a problem with my phone / cord connection filling up with lint to the point that the phone…read morecould not be charged. The national phone company service could not clean it and recommended that I seek out Wisedevice repair at 1814 Highway 17S in North Myrtle Beach. 842-455-3239. (This is on 17 South bound in a 4 unit building and hard to see if you go too fast. So look for it. If you pass it, go back and look for the parking lot before the shop. The service was fast and reasonably priced. So if your phone won't charge cause you got lint in the charging port, see them. You won't be disappointed.. (I've been back twice.)

Friendly service! My daughter broke her iPad and they fixed it same day. I had just a broken glass…read morereplaced. Highly recommend this place. Affordable and professional and timely.

From the owner: Cellmax Tanger 17 is a cellphone repair and wireless accessories store in Myrtle Beach, SC. We…read morespecialize in iPhone and Samsung repairs, including screen replacement, back glass repair, battery replacement and charging-port service. We also carry phone cases, screen protectors, chargers and other wireless accessories. Visit us at Tanger Outlets Highway 17 for fast, professional service

I was really pleased with this store…read more On the surface, my visit to Batteries Plus might not sound like much to get excited over: I needed a watch battery, and, after showing the clerk what I needed, I got my new battery. Though, my satisfaction came from the store itself, which was, simply, good -- a nice storefront, genuinely friendly service, a reasonable price (and on-site recycling of my old, dead battery, even). Given how easy it is to have a bad experience at a business, in any number of ways, I consider such an all-around positive transaction to be something to smile about, however "small" and routine that transaction might be. So, a big thank-you to all the folks at this store, for providing for me. Keep up the good work :-)

When asked what I was looking for online I specifically said 2012 Sea Doo GTR215 and they showed me…read moreone battery that fit and I purchased it for out the door price of $66.25. When I arrived at the store with my old battery to pick it up it was visibly half the size and obviously the wrong battery overall. The clerk then keyed in the exact description as mine and came back with two matches, both were over the price I paid by $100 or more. I needed the battery then so I purchased one of them for an additional $101.78 out the door. Because of their illegal 'BAIT AND SWITCH' I ended up paying $168.03 instead of the agreed on price of $66.25.

I can't say enough good about these folks…read more I rely so much on my tech - in my life and in my biz - it is so important to me to have the perception of expertise in folks fixing my stuff ... and the perception that they Care about me, my tech, my biz... this icing on the cake - kind of mind-blowing. I find myself so grateful. I appreciated my interactions with and service from each of the two owners so much - in different visits - I brought them gifts - which is not normal for me - I just had to GIVE Back. Meanwhile, I need great value - I don't want to, and I don't have a budget to Pay for high-end service. Somehow I am getting high-end service at low-end price. This is an excellent quadrant. Are they perfect? no. Are they still learning this or that? yes - who isn't - the realm they operate-in is wide and ever-shifting. And, the communication about what they know and don't , what they know and what they will try to figure out is... beautiful. I went there originally for an issue that was illusive - was it a battery or screen issue with my iPhone? I was SURE it was on Deaths door. It is now working beautifully! Then I came back with my Mac (which is behaving SO much better now) and my partners cell phone (which they said it was a better investment to replace than to fix - thank you!), my partner is going in with his Mac soon. I am really grateful to have these guys on my side. Much valued into today's crazy tech world. Oh, and everything was done within a DAY - a DAY. Have you noticed the waits for Apple repairs? Hope you enjoy as much as I have!

Left my device in the store with the repair guy for a screen fix and while I was shopping I…read morereceived a notification that someone was trying to access my email and they were trying to access it from that location. I went back and retrieved my device and confronted the gentleman about the attempt to access my email which he thoroughly denied. However, there was no work involved the address location, was clearly given. So I don't trust them at all.

I took my phone there to get it unlocked. They did everything and then some to get unlocked and…read moreusable. Plus got another phone case from them. Thanks guys.

They were friendly and efficient and they charged what I would assume to be a reasonable price.read more