Last month, I ordered a pair of boots from this company, called The Dean. When the order arrived,…read moreand I opened the box, there was a completely different pair of boots inside - different color, different style, different height, different, toe-box, etc. I contacted customer service to return them and was told by someone named Elle (possibly AI) that I would get a full refund and would not be charged shipping and handling because they made a mistake and sent me the wrong pair. I proceeded with my return and once the refund was issued, they withheld close to $20 for. " handling." I contacted customer service again in an attempt to get the remainder of my refund. Once again, "Elle" told me she was sorry for my experience, but the order was closed out, and there was nothing she could do. If someone orders an item and decides to return it of their own accord, I believe it's reasonable for that person to pay for shipping and handling. However, if someone places an order and the company does not fulfill that order in any way/shape or form, the ethical thing is for the company to offer a full refund minus shipping and handling charges. Based on my experience and their unethical practices, I will never do business with this company again. They are essentially trying to make me pay for a product I never received. Completely unethical and disappointing.

The service is absolutely amazing and so is the selection and the value is as well as the service.read more

I had a great experience at Finder's Keepers in Myrtle Beach. The store is extremely…read morewell-organized, which made browsing easy and enjoyable. The staff was friendly and genuinely helpful without being pushy -- exactly what you want when you're taking your time exploring a place like this. One thing I really appreciated was the clear pricing. Every item had visible pricing, and they even showed upcoming markdowns for the next few weeks, which made it fun to hunt for deals. They also have a dedicated sale area, which is always a win. I ended up leaving with some beautiful jewelry, antique oil and vinegar holders, a teapot, and even a picture -- and honestly, if I lived closer, I would've walked out with much more. This is absolutely a spot I would highly recommend to anyone visiting the area. It's the kind of place you want to take your time in, and I'll definitely be back the next time I'm in Myrtle Beach.

I was really impressed with this consignment shop!! They had an awesome selection of home decor,…read moreclothing, accessories, furniture and kitchenware. I found a beautiful painting to complete my living room for just $48, which was such a steal. I really want to go back in the future. Highly recommend.

I went in with my partner to look for a wedding outfit, not only did we find options, but Kristen…read morewas a huge help and super kind!

I went into the Banana Republic with my daughter to do some shopping for a vacation the next day. I…read morehave a bad back and it is hard to get around. Sandy the sales lady got me a chair and within an hour I had everything I needed for a week long vacation for my husband. There was plenty to choose from but Sandy knew I was on a budget so we looked at mostly sales merchandise. When she rang us up the total was $165 for 4 pairs of linen shorts, 3 polos and a pair of khaki pants. She was beyond cordial. It was such a pleasant shopping experience for me. Unlike the few times I was out and had to beg for help which is why stores are losing all their biz to the internet. I'm going to call in advance to get Sandy and set an appointment to shop with her fr I'm now on.

Socially distanced shopping, this might be my first time in an outlet mall in a few months and I…read morewas watching carefully to see how things are done. They have a capacity limit (which was not reached today) and marked spots for waiting in queue outside. Signage posted that masks are required and all staff were wearing them. Hand sanitizer stations near the doors. And markings at the register for where to stand. Easy. The usual Tommy merchandise on sale, men's and women's. The store is tidy and the shelving is neatly displayed. Prices are reasonable and we found two things we liked enough to purchase. [Review 14309 overall, 1633 of 2020, number 690 in South Carolina.]

Great service, great selection, and friendly staff. The sales are always good at the outlets and…read morethere are coupons as well as veteran discounts. I found a polo shirt here for $12 after discounts! I have found that weekdays are the best days to go, the outlets get a little crowded on the weekends.

Great jeans, but never seem to have my size in stock. 34 x 30. Found one pair in the color I want…read moreand one I'm not in love with but bought them anyway. Two pairs 39.95 ea.

The manager here is so nice and very helpful. While in the store the other worker was also…read moreextremely helpful. He knew the inventory so well and was able to tell various washes of jeans and other items that were on sale. Both were glad to help with finding my size and helped my partner and I make selections easily. We were seriously in and out of the store in less than 20 minutes including the time my partner tried her clothing on. Great deals already are made even better with 15% off for veterans!

Awesome prices! Love the staff too! They are extremely helpful and go out of their way to help…read moretheir customers find the right sizes. And if they don't have it at this store they order it right to your house with free shipping. The prices are very reasonable and they combine discounts if you subscribe to their email list. They also offer a military discount!

I was ready to give this place a bad review after my last experience. Basically all of my work…read moreclothes come from here and I was so embarrassed the last time I went in the store. Normally the people here are so nice, but this one guy stopped me when I was walking out because the sensor on one of my items tripped the alarm. I know what most would think, that's his job, but I got a bad vibe from how he did it considering 3 other people tripped the alarm and he let them leave. Anyway, when i pointed out the alarm went off 5 times while I was there he said "Yea but 2 times people were returning stuff." What a shame that this guy treated a loyal customer that way. I even told him that it was the plates we bought, without fail they set off the sensors every time my partner and I buy them. Instead of checking that first he goes rooting through my bag like I am a criminal. This guy does not deserve his job there! For how expensive the clothing is there he should treat people with respect. Each and every person who set off the sensor should have been stopped, what if they bought something and did not have tags removed or what if they stole something? Fast forward to 2 weeks later and I got exceptional treatment again, in fact better than I have ever gotten. This young man Christian who works there helped me process what I thought was going to be a return. Instead, he found the pants my partner wanted, in her size! This is not the first time I have seen him here, and it is not the first time he has provided great service, but he went above and beyond today.

FYI : Aeropostale @ Myrtle Beach Tanger - your customer service sucks. I spent money on items and…read moreI get home to see that one of your sales associates didn't take off the theft sensor. I call the store PS From Aeropostale - Tanger Outlet Myrtle Beach and the manager (?) offered me 10% off my next purchase as compensation for me having to go back out in the rain & drive back to the store (gas isn't cheap) just to fix the mistake THEY made. Sorry - but that is hardly adequate compensation and they should be ashamed of themselves. YOUR mistake now costs me extra time, effort, and cost... and you give me 10% off my next purchase? I've got 5 kids ... I shop a lot. Guess where I won't be going ever again and you can stick the lousy 10% in your poor customer service's a$$. #Aeropostale #disgusted

From the owner: Established 1987, Aéropostale is a specialty retailer of casual apparel and accessories, offering…read morehigh-quality denim and fashion essentials at compelling values for young men and women. Through great clothes and thoughtful partnerships, Aéropostale embraces positivity, inclusivity and acceptance. Aéropostale aims to inspire confidence for all. Aéropostale is Operated by Catalyst Brands LLC.

My daughter and I walked into the store and there were 3 employees standing there. Not one of them…read moreacknowledged our presence, they just looked as us and kept on talking. when we went to check out the cashier was screaming something about a boiled egg into her headset through our entire transaction. It made us feel very uncomfortable and was completely unprofessional. We will not be returning to this location.

I was going to give this store only 3 stars because its location is at the outlets. Outlets are…read moresupposed to be cheaper priced than the retail stores. However, it is still the same price as retail stores, so it doesn't make a difference coming to this location versus the mall's location. But I did up my review to 4 stars because I did find an awesome deal!! I went to the clearance rack and found a pair of leggings that were originally on sale for $14.99, but it was a clearance rack of an additional 60% off. So that brought the leggings down $6.42 including tax!! That's huge for AEO!

Be careful they will overcharge you. I came in the store and myself and the cashier were the only…read morepeople in the store. The cashier barely spoke. After watching me like a hawk from the cash register, she decided to come and stand beside me and pretend to rearrange clothes in bins that were beside me. I noticed that a man and his wife (caucasian) came in next. She happily greeted them and gave them the layout of the store. She asked them if they had ever been in the store before as well. A second set of people came in (caucasian as well). She gave them the same service. This time it was a mother and adult daughter. I went to the register and had to let her know I was ready to check out. She rang up my items and once I scanned my card, I asked her why the price changed. She said we charge a fee for using a debit card. I told her she didn't advise that. She only asked me what my method of payment would be. She then moved clothes off the counter to show a sign that had been completely covered up. I advised her to return the shirt and I would use cash. She refused. I will never patronize this store! Horrible service!

From the owner: We are a family owned business that offers name brand new clothes at bargain prices. We offer…read moreclothes for the entire family from infants to adults. Sizes range from infants all the way up to 5X in men and women. Stop on by and check us out and see what you can find.

Quick shopping trip for my little girl, they have an awesome selection and some amazing sales…read more The sales team was very nice and helpful and helped with an additional coupon discount! Very nice shopping experience