The quick responses to preliminary questions was wonderful…read more The repair (battery replacement) took around two hours. The phone works well now, and it looks just like before.

I had a problem with my phone / cord connection filling up with lint to the point that the phone…read morecould not be charged. The national phone company service could not clean it and recommended that I seek out Wisedevice repair at 1814 Highway 17S in North Myrtle Beach. 842-455-3239. (This is on 17 South bound in a 4 unit building and hard to see if you go too fast. So look for it. If you pass it, go back and look for the parking lot before the shop. The service was fast and reasonably priced. So if your phone won't charge cause you got lint in the charging port, see them. You won't be disappointed.. (I've been back twice.)

Was looking for a Otter-box for my iPhone 6, and they have a good variety.read more

Walked in. there were about 10 sales reps just standing around, laughing and such. That's cool. I…read moreunderstand the need to not work in a tight collared environment. However, the guy that helped me was more into their shenanigans than helping with my needs. He was a nice guy, after about 5 minutes. Kept calling me "bro", thought that was a tad unprofessional but hey, I am ok with it. Overall, he did install a new SIM card in my phone, which didn't fix the problem. So, after 5 minutes of looking around for a new phone, and listening to the constant roar of laughter by the employees silly antics, my sales rep came up to me and asked to try one more thing. He took my phone over and sprayed canned air in the SIM card slot and voila, my phone worked again. So, overall, my initial problem was resolved (and for free because it's a corporate office). The downside was the high school atmosphere. I'll go back in.

Jason, at this store was more than helpful and accommodating than I am used to at my previous cell…read morecompany. So to have stellar customer service is something I appreciated so much. The manager, Brianna was so nice too. They took great care of me and I was a happy camper when I left. Now I hope this continues if I need further help in the future.

They were friendly and efficient and they charged what I would assume to be a reasonable price.read more

Great service. My computer died on Saturday night. I called Cell Phone Paradise on Sunday and in…read moreless than three minute, over the phone, my computer was up and running perfectly. If I ever have another problem Cell Phone Paradise will be my first and only call. Allow me to repeat:: This was on a Sunday!

We went into the Spectrum Store to upgrade to an Iphone 17. The process is slow and tedious but we…read morehad an incredible Specialist in Audrey Heon. She is very personable and knowledgeable and she multitasked between customers as our transfer of data and updating took place. She also went without lunch for hours to complete our transition to the new phone and accessory bundle. We recommend highly that you make an online appointment. When we arrived we were the only scheduled appointment with eighteen (18) walk-in customers waiting for service. jeff m Myrtle Beach

Had a reservation at 3pm waited for 20 minutes finally had to say something to be acknowledged.I…read morehad a phone stolen after 2 weeks. Spectrum kept the line charge and the device charge open for a year than recently told me that they could've just suspended the line charge every 2 months so I could just pay off the actual device and not be charged for actual phone line (number) I was not using. I was told by the store clerk while trying to upgrade on of my other 2 lines that this was poor ethics on my behalf. I said so charging me for a phone line I'm not using is good ethics. That where I ended the conversation.

I went in to transfer service. Corey was very patient as I had many questions and I wanted to make…read moresure that I was getting all of the discounts that were available from my employer. He explained everything clearly and assisted me with setting up the app and programs for my employer. Thank you Corey.

Well, if you would like customer service... get over it…read more There's mostly only one person there to help you & he's busy It'd be nice if more people were working Horrible experience

THESE PEOPLE ARE SCAMMERS AND FRAUDS!!! DO NOT COME HERE THEY HAVE A LONG HISTORY OF SCAMMING…read morePEOPLE!! I've been trying to reach your shop by phone with no response. You replaced my iPhone screen with the wrong screen, and another certified repair shop confirmed it was not only the wrong part, but you also left the plastic backing on--which could have seriously damaged my phone. I already returned to the store and was told the screen was correct, but I now have professional documentation proving otherwise. Your store associate gave "Sam" keeps giving me the run around and saying the manager that took him 5 minutes to remember his name, Jim, will call me back and has not yet. If this isn't resolved by Monday, August 11, I will be filing complaints with the BBB, Apple, and local consumer protection, and will move forward with legal action and government resources.

Fast and reliable. Thanks. I had iPhone 8 Plus screen was cracked. The guys fixed in 15 minutes…read more Awesome work.