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    AT&T Store

    1.9 (8 reviews)
    Closed 11:00 am - 6:00 pm

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    T-Mobile

    T-Mobile

    1.1(8 reviews)
    0.3 mi
    Virtual estimates
    Shipping

    Manager avoids you instead of helping to resolve issue or hear you out. She went to the…read moreback/bathroom the last trip there and did not come out until the young man helped me out. I was about to go to another store in Jacksonville. The only reason I went to T-mobile was because of Elon Musks Satellite co-operation within the next year or so. IF YOU HAVE ANY ISSUES take care of them before 14 days are up otherwise the store manager does not want to hear about it.

    Zero stars should really be an option - especially for companies like T-Mobile. They provide…read morehorrible service, horrible coverage, and they hold you hostage when you try to transfer to another carrier. I have been trying to transfer my elderly mother's phone to a different carrier for 4 days now. She lives by herself and without her phone she has no way to contact anyone in case of an emergency. I attempted to transfer her service on 4/17. I followed all the steps, got a transfer pin from T-moble, even paid the bogus $87.59 balance they said was still on the phone (even though the phone was paid in full when it was purchased). On 4/17 I was told the transfer was blocked because the esim was lock. So I called t-mobile and requested it be unlocked. They said it would take 72 hours. that's 72 hours my mother is without a phone and the ability to contact anyone or anyone to contact her. I called T-moble on Monday 4/20 to request the status of the unlock and it was as if I was starting from complete scratch. I am convinced this is the worst run (at least from a support perspective) company around. DO NOT - WHATEVER YOU DO - DO BUSINESS T-MOBILE. And don't waste your time thinking you'll go into the store and get any better service. The heavy set troll that works in the room behind the showroom if absolutely useless and will say anything. Everything they said about my business account was false.

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    AT&T Store - mobilephones - Updated May 2026

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